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Search: subject:"warmth"
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Consumer behaviour
56
Konsumentenverhalten
56
Warmth
51
Competence
44
Brand management
24
Markenführung
24
warmth
24
Brand image
23
Markenimage
23
Beziehungsmarketing
22
Relationship marketing
22
Brand
19
Markenartikel
19
competence
17
Dienstleistungsqualität
16
Service quality
16
Customer satisfaction
13
Kundenzufriedenheit
13
Occupational qualification
12
Qualifikation
12
Advertising effects
11
Werbewirkung
11
Corporate Social Responsibility
9
Corporate social responsibility
9
Perceived warmth
9
Advertising
8
Customer service
8
Kundenservice
8
Robot
8
Roboter
8
Werbung
8
Emotion
7
Kompetenz
7
Perception
7
Stereotype content model
7
Wahrnehmung
7
Brand warmth
6
Gender
6
Geschlecht
6
Brand competence
5
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Undetermined
102
Free
16
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Article
121
Book / Working Paper
2
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Article in journal
109
Aufsatz in Zeitschrift
109
Arbeitspapier
2
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2
Article
1
Conference paper
1
Graue Literatur
1
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1
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1
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English
113
Undetermined
10
Author
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Agerström, Jens
4
Mattila, Anna S.
4
Bufquin, Diego
3
ANDREI, Andreia - Gabriela
2
Bolton, Lisa E.
2
Carlsson, Magnus
2
Crisafulli, Benedetta
2
DiPietro, Robin B.
2
Diamantopoulos, Adamantios
2
Gao, Yixing
2
Gidaković, Petar
2
Grazzini, Laura
2
Hu, Yaou
2
Huang, Bo
2
Kennedy, Jessica A.
2
Kray, Laura J.
2
Leslie, Lisa M.
2
Li, Yao
2
Melnyk, Valentyna
2
Min, Hyounae
2
Murray, Kyle B.
2
Orlowski, Marissa
2
Partlow, Charles
2
Puente, Raquel
2
Singh, Jaywant
2
Stoner, Jennifer L.
2
Strinić, Andrea
2
Torelli, Carlos J.
2
Viglia, Giampaolo
2
Xu, Ying
2
Yao, Qi
2
ZAIT, Adriana
2
Zhang, Lu
2
Zhou, Lingrui
2
Žabkar, Vesna
2
ANDREI, Andreia Gabriela
1
Abratt, Russell
1
Acuti, Diletta
1
Aiello, Gaetano
1
Al Khateeb, Amr
1
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Journal of business research : JBR
11
International journal of hospitality management
8
Journal of retailing and consumer services
6
Organizational behavior and human decision processes : a journal of fundamental research and theory in applied psychology
4
Asia Pacific journal of marketing and logistics
3
European journal of marketing
3
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
3
Technological forecasting & social change : an international journal
3
The journal of brand management : an international journal
3
Industrial marketing management : the international journal for industrial and high-tech firms
2
Journal of consumer psychology : JCP ; the official journal of the Society for Consumer Psychology
2
Journal of consumer research : JCR ; an interdisciplinary bimonthly
2
Journal of management
2
Journal of marketing
2
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
2
Journal of retailing
2
Journal of service management
2
Management Dynamics in the Knowledge Economy Journal
2
Organizational Behavior and Human Decision Processes
2
Psychology & marketing
2
Social Science & Medicine
2
The Cornell hospitality quarterly
2
Tourism review
2
Business horizons
1
CEB working paper / Université Libre de Bruxelles, Solvay Brussels School of Economics and Management, Centre Emile Bernheim
1
Contemporary accounting research : the journal of the Canadian Academic Accounting Association
1
Econ Journal Watch
1
European journal of marketing : EJM
1
European management review : EMR
1
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
1
International journal of advertising : the review of marketing communications
1
International journal of consumer studies
1
International journal of contemporary hospitality management
1
International journal of organizational analysis
1
International journal of selection and assessment : IJSA
1
International marketing review
1
Journal of Behavioral and Experimental Economics (formerly The Journal of Socio-Economics)
1
Journal of behavioral and experimental economics
1
Journal of business and psychology
1
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
1
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ECONIS (ZBW)
112
RePEc
10
EconStor
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11
Multiple-group membership :
warmth
and competence perceptions in the workplace
Strinić, Andrea
;
Carlsson, Magnus
;
Agerström, Jens
- In:
Journal of business and psychology
36
(
2021
)
5
,
pp. 903-920
Persistent link: https://www.econbiz.de/10012617757
Saved in:
12
Using different advertising humor appeals to generate firm-level
warmth
and competence impressions
Hoang, Chi
;
Knöferle, Klemens
;
Warlop, Luk
- In:
International journal of research in marketing : IJRM ; …
40
(
2023
)
4
,
pp. 741-759
Persistent link: https://www.econbiz.de/10014451245
Saved in:
13
Don't sweat it : ambient temperature does not affect social behavior and perception
Krause, Jan S.
;
Brandt, Gerrit
;
Schmidt, Ulrich
; …
- In:
Journal of economic psychology : research in economic …
99
(
2023
),
pp. 1-16
Persistent link: https://www.econbiz.de/10014470860
Saved in:
14
Impact of the introduction of service robots on consumer satisfaction : empirical evidence from hotels
Wu, Xiaojun
;
Huo, Yixi
- In:
Technological forecasting & social change : an …
194
(
2023
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014475913
Saved in:
15
Being friendly and competent : service robots' proactive behavior facilitates customer value co-creation
Song, Jinzhu
;
Gao, Yanhuan
;
Huang, Youlin
;
Chen, Lihan
- In:
Technological forecasting & social change : an …
196
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014476984
Saved in:
16
Consumer preference for formal address and informal address from warm brands and competent brands
Leung, Eugina
;
Lenoir, Anne-Sophie I.
;
Puntoni, Stefano
; …
- In:
Journal of consumer psychology : JCP ; the official …
33
(
2023
)
3
,
pp. 546-560
Persistent link: https://www.econbiz.de/10014329132
Saved in:
17
Sick on the day of the interview? : effects of presenteeism on selection outcomes and the moderating role of raters' perspective-taking
Schilpzand, Pauline
;
Restubog, Simon
;
Chen, Yueyang
- In:
Journal of organizational behavior : OB ; the …
44
(
2023
)
6
,
pp. 936-956
Persistent link: https://www.econbiz.de/10014337196
Saved in:
18
Fostering positive customer attitudes and usage intentions for scheduling services via chatbots
Maar, Daniel
;
Besson, Ekaterina
;
Kéfi, Hajer
- In:
Journal of service management
34
(
2023
)
2
,
pp. 208-230
Persistent link: https://www.econbiz.de/10014337935
Saved in:
19
Formal versus casual : how do customers respond to service robots' uniforms? : the roles of service type and language style
Liu, Canmian
;
Xie, Lishan
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014439968
Saved in:
20
Effects of the anthropomorphic image of intelligent customer service avatars on consumers' willingness to interact after service failures
Yao, Qi
;
Kuai, Ling
;
Jiang, Lan
- In:
Journal of research in interactive marketing : …
17
(
2023
)
5
,
pp. 734-753
Persistent link: https://www.econbiz.de/10014428169
Saved in:
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