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isPartOf:"Informatik-Fachberichte"
~isPartOf:"Psychology & marketing"
~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Künstliche Intelligenz
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Artificial intelligence
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artificial intelligence
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Consumer behaviour
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chatbot
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trust
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anthropomorphism
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Psychology & marketing
International journal of hospitality management
5
Journal of business research : JBR
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Electronic markets : EM ; the international journal of electronic commerce and business media
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Göttinger Wirtschaftsinformatik
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Technological forecasting & social change : an international journal
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The journal of services marketing
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Artificial intelligence and digital diversity inclusiveness in corporate restructuring
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Australasian marketing journal : AMJ ; official journal of the Australia-New Zealand Marketing Academy (ANZMAC)
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Beiträge der Hochschule Pforzheim
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Benchmarking : an international journal
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Foresight and STI governance : journal of the National Research University - Higher School of Economics
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Handbook of research on applied AI for international business and marketing applications
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International journal of consumer studies
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International journal of contemporary hospitality management
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International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
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International journal of operations and quantitative management : IJOQM
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International journal of productivity and quality management : IJPQM
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International journal of sports marketing & sponsorship
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International marketing review
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Journal of information & knowledge management : JIKM
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Journal of marketing management : JMM ; journal of the Academy of Marketing
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Journal of risk and financial management : JRFM
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Management strategies for sustainability, new knowledge innovation, and personalized products and services
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The TQM journal : the international review of organizational improvement
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Tourism management : research, policies, practice
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Mapping the service recovery research landscape : a bibliometric-based systematic review
Mir, Mahmood
;
Ashraf, Rohail
;
Syed, Tahir Abbas
;
Ali, Sara
- In:
Psychology & marketing
40
(
2023
)
10
,
pp. 2060-2087
Persistent link: https://www.econbiz.de/10014338470
Saved in:
2
The impact of service robots on consumer response : examining the roles of consumers' service expertise and technology expertise
Zheng, Xiaoyun
;
Wang, Yao-Chin
;
Wei, Wei
;
Zhang, Lu
;
Huo, Da
- In:
Psychology & marketing
40
(
2023
)
11
,
pp. 2341-2354
Persistent link: https://www.econbiz.de/10014432405
Saved in:
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