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~source:"econis"
~isPartOf:"Customer retention in the automotive industry : quality, satisfaction and loyalty"
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Customer retention in the automotive industry : quality, satisfaction and loyalty
Working paper / National Bureau of Economic Research, Inc.
36
NBER working paper series
29
NBER Working Paper
28
EIU special report
17
Discussion paper / Centre for Economic Policy Research
16
Applied economics
15
International journal of industrial organization
14
Europäische Hochschulschriften / 5
12
Gabler Edition Wissenschaft
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International journal of automotive technology and management : IJATM
11
Discussion paper / Tinbergen Institute
10
Schriften zu Marketing und Management
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Energy economics
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Jahrbuch der Absatz- und Verbrauchsforschung
9
Special report / the Economist Intelligence Unit
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International journal of transport economics : IJTE
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Journal of political economy
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Management science : journal of the Institute for Operations Research and the Management Sciences
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The review of economics and statistics
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Dortmunder Diskussionsbeiträge zur Wirtschaftspolitik
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Working paper
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Journal of business economics : JBE
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Journal of environmental economics and management : JEEM ; the official journal of the Association of Environmental and Resource Economists
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Journal of international economics
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Major trends in mature economies
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SpringerLink / Bücher
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The Rand journal of economics
6
The journal of industrial economics
6
Wirtschaftsdienst : Zeitschrift für Wirtschaftspolitik
6
ZEW - Centre for European Economic Research Discussion Paper
6
ZEW discussion papers
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American economic journal : a journal of the American Economic Association
5
Discussion paper / Center for Economic Research, Tilburg University
5
Discussion paper series
5
Journal of consumer affairs : official publication of the American Council on Consumer Interests
5
Major trends in emerging economies
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Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
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Research in transportation economics
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Customer retention in the automotive industry : an economic analysis
Weißenberger, Barbara E.
- In:
Customer retention in the automotive industry : …
,
(pp. 317-348)
.
1997
Persistent link: https://www.econbiz.de/10001299159
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2
Method supplied investigation of customer loyalty in the automotive industry : results of a causal analytical study
Bauer, Hans H.
- In:
Customer retention in the automotive industry : …
,
(pp. 167-213)
.
1997
Persistent link: https://www.econbiz.de/10001299161
Saved in:
3
The complex relationship between customer satisfaction and loyalty for automobiles
Auh, Seigyoung
- In:
Customer retention in the automotive industry : …
,
(pp. 141-166)
.
1997
Persistent link: https://www.econbiz.de/10001299162
Saved in:
4
Achieving customer satisfaction, loyalty, and retention through strategic alignment
Johnson, Michael D.
- In:
Customer retention in the automotive industry : …
,
(pp. 117-139)
.
1997
Persistent link: https://www.econbiz.de/10001299163
Saved in:
5
From value-orientated quality improvement to customer satisfaction : a case study for passenger cars
Herrmann, Andreas
- In:
Customer retention in the automotive industry : …
,
(pp. 93-115)
.
1997
Persistent link: https://www.econbiz.de/10001299164
Saved in:
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