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subject:"Finanzmarkt"
isPartOf:"Economic papers : a journal of applied economics and policy"
~subject:"Consumer behaviour"
~isPartOf:"Journal of financial services marketing : JFSM"
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Finanzmarkt
Consumer behaviour
Bank
55
Beziehungsmarketing
16
Relationship marketing
16
Australia
14
Australien
14
Dienstleistungsqualität
12
Konsumentenverhalten
12
Service quality
12
Customer satisfaction
11
Kundenzufriedenheit
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Finanzdienstleistung
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Economic papers : a journal of applied economics and policy
Journal of financial services marketing : JFSM
The international journal of bank marketing : IJBM
37
Journal of banking & finance
25
Discussion paper / Centre for Economic Policy Research
15
NBER working paper series
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New issues in financial institutions management
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International journal of bank marketing
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Southeast Asia's credit revolution : from moneylenders to microfinance
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The Swedish financial revolution
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Cogent business & management
11
Research in international business and finance
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Die Bank
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Revue d'économie financière : revue trimestrielle de l'Association Europe finances régulations
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Finance and modernization : a transnational and transcontinental perspective for the nineteenth and twenthieth centuries
9
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State and financial systems in Europe and the USA : historical perspectives on regulation and supervision in the nineteenth and twentieth centuries
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Bank performance, risk and firm financing
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Bank-Archiv : Zeitschrift für das gesamte Bank- und Börsenwesen : journal of banking and financial research
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ECONIS (ZBW)
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1
Demographic influences on consumer decisions in the banking sector : evidence from India
Kaur, Harpreet
;
Arora, Sangeeta
- In:
Journal of financial services marketing : JFSM
24
(
2019
)
3/4
,
pp. 81-93
Persistent link: https://www.econbiz.de/10012125355
Saved in:
2
Online banking services : a meta-analytic review and assessment of the impact of antecedents and consequents on satisfaction
Santini, Fernando de Oliveira
;
Ladeira, Wagner Junior
; …
- In:
Journal of financial services marketing : JFSM
23
(
2018
)
3/4
,
pp. 168-178
Persistent link: https://www.econbiz.de/10011975274
Saved in:
3
App service : how do consumers perceive the quality of financial service apps on smart devices?
Treen, Emily
;
Pitt, Leyland F.
;
Bredican, John
; …
- In:
Journal of financial services marketing : JFSM
22
(
2017
)
3
,
pp. 119-125
Persistent link: https://www.econbiz.de/10011799595
Saved in:
4
Customers' dissatisfaction with banking channels and their intention to leave banks : the moderating effect of trust and trusting beliefs
Kabadayi, Sertan
- In:
Journal of financial services marketing : JFSM
21
(
2016
)
3
,
pp. 194-208
Persistent link: https://www.econbiz.de/10011554775
Saved in:
5
Customer values and CSR image in the banking industry
Pérez, Andrea
;
Rodríguez del Bosque, Ignacio A.
- In:
Journal of financial services marketing : JFSM
20
(
2015
)
1
,
pp. 46-61
Persistent link: https://www.econbiz.de/10011298753
Saved in:
6
An exploratory study of factors affecting credit card brand and category selection in India
Ponnam, Abhilash
;
Sahoo, Debajani
;
Sarkar, Abhigyan
; …
- In:
Journal of financial services marketing : JFSM
19
(
2014
)
3
,
pp. 221-233
Persistent link: https://www.econbiz.de/10010497751
Saved in:
7
Do customer profiles change over time? : an investigation of the succes of targeting consumers of Australia top 10 banks ; 2009 and 2011
Lees, Garvin
;
Winchester, Maxwell
- In:
Journal of financial services marketing : JFSM
19
(
2014
)
1
,
pp. 4-16
Persistent link: https://www.econbiz.de/10010497790
Saved in:
8
How does customer motivational orientation affect satisfaction?
Cheung, Fung Yi Millissa
;
To, Wai Ming
- In:
Journal of financial services marketing : JFSM
17
(
2012/13
)
2
,
pp. 135-147
Persistent link: https://www.econbiz.de/10009681460
Saved in:
9
Beyond state-owned banks : evidence from Shanghai bank customers
Chen, Qun
;
Loke, Yiing Jia
- In:
Journal of financial services marketing : JFSM
17
(
2012/13
)
1
,
pp. 19-30
Persistent link: https://www.econbiz.de/10009681474
Saved in:
10
Bank-level stability factors and consumer confidence : a comparative study of Islamic and conventional banks’ product mix
Hussein, Kassim
- In:
Journal of financial services marketing : JFSM
15
(
2010/11
)
3
,
pp. 259-270
Persistent link: https://www.econbiz.de/10008937996
Saved in:
11
Customer retention and cross-buying in the banking industry : an integration of service attributes, satisfaction and trust
Liu, Tsung-Chi
;
Wu, Li-Wei
- In:
Journal of financial services marketing : JFSM
12
(
2007/08
)
2
,
pp. 132-145
Persistent link: https://www.econbiz.de/10003697763
Saved in:
12
The future of Australian banking : papers presented at the 11th Melbourne Money and Finance Conference, [May] 18-20 2006, the Brighton Savoy Convention Centre, Melbourne
2006
Persistent link: https://www.econbiz.de/10003436717
Saved in:
13
The future of Australian banking : introduction and overview
Davis, Kevin T.
;
Fowler, John
- In:
Economic papers : a journal of applied economics and policy
(
2006
),
pp. 1-5
Persistent link: https://www.econbiz.de/10003436744
Saved in:
14
Recent trends in Australian banking
Hall, Keith
;
Veryard, Daniel
- In:
Economic papers : a journal of applied economics and policy
(
2006
),
pp. 6-25
Persistent link: https://www.econbiz.de/10003436953
Saved in:
15
The bank selection process : a comparison of Australia and the United States
Trayler, Rowan Malcolm
- In:
Economic papers : a journal of applied economics and policy
16
(
1997
)
4
,
pp. 1-10
Persistent link: https://www.econbiz.de/10001244520
Saved in:
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