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subject:"Germany"
subject:"Electronic Banking"
~isPartOf:"The international journal of bank marketing : IJBM"
~subject:"Konsumentenverhalten"
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Germany
Electronic Banking
Konsumentenverhalten
Bank
102
Beziehungsmarketing
38
Relationship marketing
38
Consumer behaviour
36
Customer satisfaction
27
Kundenzufriedenheit
27
Dienstleistungsqualität
22
Service quality
22
Banking
16
Financial services
16
Finanzdienstleistung
16
India
14
Indien
14
Banks
13
Personal banking
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Privatkundengeschäft
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Bankgeschäft
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Banking industry
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Banking services
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Confidence
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Corporate Social Responsibility
9
Corporate social responsibility
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Vertrauen
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Corporate reputation
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Electronic banking
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Firmenimage
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Trust
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Customer loyalty
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Ghana
7
Customers
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Firm performance
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Unternehmenserfolg
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Brand image
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Brand management
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Islamic finance
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Islamisches Finanzsystem
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Lieferantenmanagement
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English
41
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Choudhury, Koushiki
2
Farah, Maya F.
2
Pérez, Andrea
2
Sayani, Hameedah
2
Al-Hawari, Mohd Ahmad
1
Al-jazzazi, Akram
1
Amoako, George Kofi
1
Anabila, Peter
1
Andronikidis, Andreas I.
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Barreiros Porto, Juliana
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Bhaskar, Shilpa Sharma
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Bhat, Suhail Ahmad
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Bizri, Rima M.
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Clemente-Ricolfe, Jose-Serafin
1
Costa, Francisco José
1
Darzi, Mushtag Ahmad
1
Effah, Ebenezer Asare
1
Eriksson, Kent
1
Eser, Zeliha
1
Esterik-Plasmeijer, Pauline W. J. van
1
Ferguson, David
1
Georgiou, Andreas C.
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Girard, Tulay
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Gotzamani, Katerina D.
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Kausar, Uzma
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Kaushik, Arun Kumar
1
Khan, Zia
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Khera, Shikha N.
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The international journal of bank marketing : IJBM
Die Bank
106
Europäische Hochschulschriften / 5
74
SpringerLink / Bücher
51
Gabler Edition Wissenschaft
38
Journal of digital banking
32
Zeitschrift für das gesamte Kreditwesen : Pflichtblatt der Frankfurter Wertpapierbörse
30
Discussion paper / Deutsche Bundesbank
29
Bundesbank Series 2 Discussion Paper
27
Discussion paper
26
Bank-Praktiker : rechtssicher, revisionsfest, risikogerecht
22
Sparkasse : Manager-Magazin für die Sparkassen-Finanzgruppe
22
CFS working paper series
21
Monatsbericht
21
Journal of banking & finance
17
International journal of bank marketing
16
Bank-Archiv : Zeitschrift für das gesamte Bank- und Börsenwesen : journal of banking and financial research
15
Risiko-Manager
15
Schriftenreihe des European Center for Financial Services
15
Schriftenreihe des Zentrums für Ertragsorientiertes Bankmanagement
14
Springer eBook Collection / Business and Economics
14
DIW weekly report : economy, politics, science : a policy bulletin from the German Institute for Economic Research
13
Discussion paper / Centre for Economic Policy Research
13
Untersuchungen über das Spar-, Giro- und Kreditwesen / B
13
Wirtschaftsdienst : Zeitschrift für Wirtschaftspolitik
13
Bundesbank Discussion Paper
12
Journal of financial services marketing : JFSM
12
Kredit und Kapital
12
Cogent business & management
11
Gabler-Edition Wissenschaft
11
Innovationen und Konzepte für die Bank der Zukunft : mit modernen Vertriebslösungen und optimierten Wertschöpfungsprozessen künftigen Herausforderungen begegnen
11
Studienreihe der Stiftung Kreditwirtschaft an der Universität Hohenheim
11
Thünen-series of applied economic theory : working paper
11
International journal of economics and finance
10
Journal of retailing and consumer services
10
Research
10
Applied economics
9
International journal of electronic finance : IJEF
9
NBER working paper series
9
Schriftenreihe Innovative betriebswirtschaftliche Forschung und Praxis
9
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ECONIS (ZBW)
41
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1
Brand value proposition for bank customers in India
Moorthi, Y. L. R.
;
Mohan, Bijuna C.
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
1
,
pp. 24-44
Persistent link: https://www.econbiz.de/10011617835
Saved in:
2
Banking system trust, bank trust, and bank loyalty
Esterik-Plasmeijer, Pauline W. J. van
;
Raaij, Willem …
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
1
,
pp. 97-111
Persistent link: https://www.econbiz.de/10011617852
Saved in:
3
Personal traits and customer responses to CSR perceptions in the banking sector
Pérez, Andrea
;
Rodríguez del Bosque, Ignacio A.
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
1
,
pp. 128-146
Persistent link: https://www.econbiz.de/10011617865
Saved in:
4
Application of the theory of planned behavior to customer switching intentions in the context of bank consolidations
Farah, Maya F.
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
1
,
pp. 147-172
Persistent link: https://www.econbiz.de/10011617869
Saved in:
5
Consumers' switching motivations and intention in the case of bank mergers : a cross-cultural study
Farah, Maya F.
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
2
,
pp. 254-274
Persistent link: https://www.econbiz.de/10011707780
Saved in:
6
Demographic differences in Jordanian bank service quality perceptions
Al-jazzazi, Akram
;
Sultan, Parves
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
2
,
pp. 275-297
Persistent link: https://www.econbiz.de/10011707781
Saved in:
7
Building customer loyalty in digital banking : a study of bank staff's perspectives on the challenges of digital CRM and loyalty
Larsson, Anthony
;
Viitaoja, Yamit
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
6
,
pp. 858-877
Persistent link: https://www.econbiz.de/10011788204
Saved in:
8
Consumer initial trust toward internet-only banks in France
Kaabachi, Souheila
;
Mrad, Selima Ben
;
Petrescu, Maria
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
6
,
pp. 903-924
Persistent link: https://www.econbiz.de/10011788241
Saved in:
9
Mediation role of brand preference on bank advertising and customer loyalty : a developing country perspective
Amoako, George Kofi
;
Anabila, Peter
;
Effah, Ebenezer Asare
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
6
,
pp. 983-996
Persistent link: https://www.econbiz.de/10011788289
Saved in:
10
Consumer perceptions of online banking in Spain using netnography : a positioning story
Clemente-Ricolfe, Jose-Serafin
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
6
,
pp. 966-982
Persistent link: https://www.econbiz.de/10011788290
Saved in:
11
The impact of perceived service quality dimensions on customer satisfaction : an empirical study on public sector banks in India
Kant, Rishi
;
Jaiswal, Deepak
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
3
,
pp. 411-430
Persistent link: https://www.econbiz.de/10011731400
Saved in:
12
Do consumers subjectively perceive relationships in objectively defined relational, interimistic, and transactional exchange in financial services?
Eriksson, Kent
;
Hermansson, Cecilia
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
3
,
pp. 472-494
Persistent link: https://www.econbiz.de/10011731471
Saved in:
13
Mediators of the relationship between service quality and customer loyalty : evidence from the banking sector in Zimbabwe
Makanyeza, Charles
;
Chikazhe, Lovemore
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
3
,
pp. 540-556
Persistent link: https://www.econbiz.de/10011731623
Saved in:
14
Service quality in bank during an economic crisis
Monferrer-Tirado, Diego
;
Guillén, Marta Estrada
;
Roig, …
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
2
,
pp. 235-259
Persistent link: https://www.econbiz.de/10011486818
Saved in:
15
Customer relationship management : an approach to competitive advantage in the banking sector by exploring the mediational role of loyalty
Bhat, Suhail Ahmad
;
Darzi, Mushtag Ahmad
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
3
,
pp. 388-410
Persistent link: https://www.econbiz.de/10011593782
Saved in:
16
Predictors of customer loyalty in the Pakistani banking industry : a moderated-mediation study
Saleem, Muhammad Abid
;
Zahra, Sadaf
;
Ismail, Hina
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
3
,
pp. 411-430
Persistent link: https://www.econbiz.de/10011593803
Saved in:
17
Performance impact of mobile banking : using the task-technology fit (TTF) approach
Tam, Carlos
;
Oliveira, Tiago
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
4
,
pp. 434-457
Persistent link: https://www.econbiz.de/10011593829
Saved in:
18
Services branding triangle : examining the triadic service brand promises for creating a strong brand in banking industry
Pinar, Musa
;
Girard, Tulay
;
Trapp, Paul
;
Eser, Zeliha
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
4
,
pp. 529-549
Persistent link: https://www.econbiz.de/10011593969
Saved in:
19
Online banking adoption : a factor validation and satisfaction causation study in the context of Indian banking customers
Sikdar, Pallab
;
Kumar, Amresh
;
Makkad, Munish
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
6
,
pp. 760-785
Persistent link: https://www.econbiz.de/10011456305
Saved in:
20
How the personality of retail bank customers interferes with the relationship between service quality and loyalty
Al-Hawari, Mohd Ahmad
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
1
,
pp. 41-57
Persistent link: https://www.econbiz.de/10010530075
Saved in:
21
Innovation adoption across self-service banking technologies in India
Kaushik, Arun Kumar
;
Rahman, Zillur
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
2
,
pp. 96-121
Persistent link: https://www.econbiz.de/10011326064
Saved in:
22
Customers' emotional reactions in the banking industry
Marinkovic, Veljko
;
Obradovic, Vladimir
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
3
,
pp. 243-260
Persistent link: https://www.econbiz.de/10011383550
Saved in:
23
Customer satisfaction and loyalty in the United Arab Emirates banking industry
Sayani, Hameedah
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
3
,
pp. 351-375
Persistent link: https://www.econbiz.de/10011383622
Saved in:
24
Impact of service quality, corporate image and customer satisfaction towards customers' perceived value in the banking sector in Pakistan
Zameer, Hashim
;
Tara, Anam
;
Kausar, Uzma
;
Mohsin, Aisha
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
4
,
pp. 442-456
Persistent link: https://www.econbiz.de/10011384251
Saved in:
25
Customer responses to CSR in the Pakistani banking industry
Khan, Zia
;
Ferguson, David
;
Pérez, Andrea
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
4
,
pp. 471-493
Persistent link: https://www.econbiz.de/10011384253
Saved in:
26
Conceptualization and measurement of customer perceived value in banks : a Brazilian contribution
Parente, Eduardo Soares
;
Costa, Francisco José
; …
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
4
,
pp. 494-509
Persistent link: https://www.econbiz.de/10011384260
Saved in:
27
The influence of personal values and demographic variables on customer loyalty in the banking industry
Henrique, Jorge Luiz
;
Matos, Celso Augusto de
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
4
,
pp. 571-587
Persistent link: https://www.econbiz.de/10011384274
Saved in:
28
Service quality and word of mouth : a study of the banking sector
Choudhury, Koushiki
- In:
The international journal of bank marketing : IJBM
32
(
2014
)
7
,
pp. 612-627
Persistent link: https://www.econbiz.de/10010423924
Saved in:
29
The impact of technology CSFs on customer satisfaction and the role of trust : an empirical study of the banks in Malaysia
Tahir, Jan Muhammad
;
Kalthom Abdullah
- In:
The international journal of bank marketing : IJBM
32
(
2014
)
5
,
pp. 429-447
Persistent link: https://www.econbiz.de/10010391505
Saved in:
30
A study of Islamic banks in the non-GCC MENA region : evidence from Lebanon
Bizri, Rima M.
- In:
The international journal of bank marketing : IJBM
32
(
2014
)
2
,
pp. 130-149
Persistent link: https://www.econbiz.de/10010343506
Saved in:
31
Drivers of customers' switching behaviour in Indian banking industry
Vyas, Vishal
;
Raitani, Sonika
- In:
The international journal of bank marketing : IJBM
32
(
2014
)
4
,
pp. 321-342
Persistent link: https://www.econbiz.de/10010387137
Saved in:
32
Consumer trust in banking relationships in Europe
Järvinen, Raija Anneli
- In:
The international journal of bank marketing : IJBM
32
(
2014
)
6
,
pp. 551-566
Persistent link: https://www.econbiz.de/10010415373
Saved in:
33
Antecedents of discretionary risky-service behavior : an exploratory study
Bhaskar, Shilpa Sharma
;
Khera, Shikha N.
- In:
The international journal of bank marketing : IJBM
32
(
2014
)
6
,
pp. 477-493
Persistent link: https://www.econbiz.de/10010415423
Saved in:
34
Service quality and customers' purchase intentions : an empirical study of the Indian banking sector
Choudhury, Koushiki
- In:
The international journal of bank marketing : IJBM
31
(
2013
)
7
,
pp. 529-543
Persistent link: https://www.econbiz.de/10010200804
Saved in:
35
Determinants of bank selection in the United Arab Emirates
Sayani, Hameedah
;
Miniaoui, Hela
- In:
The international journal of bank marketing : IJBM
31
(
2013
)
3
,
pp. 206-228
Persistent link: https://www.econbiz.de/10009733560
Saved in:
36
Exploring customer switching intentions through relationship marketing paradigm
Kaur, Gurjeet
;
Sharma, R. D.
;
Mahajan, Neha
- In:
The international journal of bank marketing : IJBM
30
(
2012
)
4
,
pp. 280-302
Persistent link: https://www.econbiz.de/10009581854
Saved in:
37
A purchase intention model for foreign banks within Indonesia
Muchtar, Fatimah
;
Kingshott, Russel P. J.
;
Wong, David
; …
- In:
The international journal of bank marketing : IJBM
30
(
2012
)
6
,
pp. 452-464
Persistent link: https://www.econbiz.de/10009667017
Saved in:
38
An integrated framework to improve quality and competitive positioning within the financial services context
Paltayian, George N.
;
Georgiou, Andreas C.
;
Gotzamani, …
- In:
The international journal of bank marketing : IJBM
30
(
2012
)
7
,
pp. 527-547
Persistent link: https://www.econbiz.de/10009668467
Saved in:
39
Impact of corporate social responsibility initiatives on Taiwanese banking customers
McDonald, Lynette M.
;
Lai, Chia Hung
- In:
The international journal of bank marketing : IJBM
29
(
2011
)
1
,
pp. 50-63
Persistent link: https://www.econbiz.de/10009007230
Saved in:
40
Forecasting the developm,ent of a pursuit race between competitors
Kunstek, Rolf
- In:
The international journal of bank marketing : IJBM
28
(
2010
)
3
,
pp. 239-246
Persistent link: https://www.econbiz.de/10008696402
Saved in:
41
Human values and attitudes toward bank services in Brazil
Nepomuceno, Marcelo Vinhal
;
Barreiros Porto, Juliana
- In:
The international journal of bank marketing : IJBM
28
(
2010
)
3
,
pp. 168-192
Persistent link: https://www.econbiz.de/10008696416
Saved in:
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