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subject:"Indien"
subject:"Efficiency"
~isPartOf:"The international journal of bank marketing : IJBM"
~subject:"Electronic banking"
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Indien
Efficiency
Electronic banking
Bank
102
Beziehungsmarketing
38
Relationship marketing
38
Consumer behaviour
36
Konsumentenverhalten
36
Customer satisfaction
27
Kundenzufriedenheit
27
Dienstleistungsqualität
22
Service quality
22
Banking
16
Financial services
16
Finanzdienstleistung
16
India
14
Banks
13
Personal banking
13
Privatkundengeschäft
13
Bankgeschäft
9
Banking industry
9
Banking services
9
Confidence
9
Corporate Social Responsibility
9
Corporate social responsibility
9
Vertrauen
9
Corporate reputation
8
Electronic Banking
8
Firmenimage
8
Trust
8
Customer loyalty
7
Ghana
7
Customers
6
Firm performance
6
Unternehmenserfolg
6
Brand image
5
Brand management
5
Islamic finance
5
Islamisches Finanzsystem
5
Lieferantenmanagement
5
Loyalty
5
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23
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23
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1
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English
23
Author
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Abdul-Hamid Abdul-Wahab
1
Bandyopadhyay, Nirmalya
1
Bhaskar, Shilpa Sharma
1
Bin Haron, Razali
1
Branco, Adriel Martins de Freitas
1
Choudhury, Koushiki
1
Ciribelli, Fábio Neves
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1
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1
Kagan, Albert
1
Kalthom Abdullah
1
Kant, Rishi
1
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1
Kaur, Gurjeet
1
Kaushik, Arun Kumar
1
Khera, Shikha N.
1
Kumar, Amresh
1
Larsson, Anthony
1
Macoris, Lucas Serrao
1
Mahajan, Neha
1
Makkad, Munish
1
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Mishra, Vishal
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1
Mohan, Bijuna C.
1
Moorthi, Y. L. R.
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Oliveira, Tiago
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Paul, Justin
1
Petrescu, Maria
1
Rahman, Zillur
1
Raitani, Sonika
1
Roy, Sanjit Kumar
1
Saleem, Muhammad Abid
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Salgado, Alexandre Pereira <Jr>
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Published in...
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The international journal of bank marketing : IJBM
Finance India : the quarterly journal of Indian Institute of Finance
89
The IUP journal of bank management : IJBM
72
Praj̄nȧn : journal of social and management sciences
71
Journal of banking & finance
49
Economic developments in India : quarterly update : analysis, reports, policy documents
43
Applied economics
39
Cogent economics & finance
30
Journal of digital banking
30
Research in international business and finance
27
International journal of economics and financial issues : IJEFI
26
Journal of productivity analysis
26
Global business review
24
Research bulletin / The Institute of Cost Accountants of India
24
The Journal of the Indian Institute of Bankers
24
GITAM journal of management : a quarterly publication of GITAM Institute of Management
23
The Indian economic journal
23
The Asian economic review : journal of the Indian Institute of Economics
22
European journal of operational research : EJOR
21
International journal of economics and finance
21
Paradigm : the journal of Institute of Management Technology
21
International review of economics & finance : IREF
19
Applied economics letters
18
International journal of financial services management : IJFSM
18
Mudra : journal of finance and accounting
18
Applied financial economics
17
International journal of finance & banking studies : JJFBS
17
The empirical economics letters : a monthly international journal of economics
17
IMF working papers
15
Journal of international financial markets, institutions & money
15
International Journal of Financial Studies : open access journal
14
Journal of Asian finance, economics and business : JAFEB
14
Journal of economics & business
14
Managerial finance
14
International journal of Indian culture and business management
13
Occasional papers / Reserve Bank of India
13
Omega : the international journal of management science
13
State Bank of India monthly review
13
The IUP journal of financial risk management : IJFRM
13
Afro-Asian Journal of Finance and Accounting : AAJFA
12
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ECONIS (ZBW)
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1
Brand value proposition for bank customers in India
Moorthi, Y. L. R.
;
Mohan, Bijuna C.
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
1
,
pp. 24-44
Persistent link: https://www.econbiz.de/10011617835
Saved in:
2
Efficiency of Qatari banking industry : an empirical investigation
Abdul-Hamid Abdul-Wahab
;
Bin Haron, Razali
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
2
,
pp. 298-318
Persistent link: https://www.econbiz.de/10011707947
Saved in:
3
Building customer loyalty in digital banking : a study of bank staff's perspectives on the challenges of digital CRM and loyalty
Larsson, Anthony
;
Viitaoja, Yamit
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
6
,
pp. 858-877
Persistent link: https://www.econbiz.de/10011788204
Saved in:
4
Consumer initial trust toward internet-only banks in France
Kaabachi, Souheila
;
Mrad, Selima Ben
;
Petrescu, Maria
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
6
,
pp. 903-924
Persistent link: https://www.econbiz.de/10011788241
Saved in:
5
Consumer perceptions of online banking in Spain using netnography : a positioning story
Clemente-Ricolfe, Jose-Serafin
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
6
,
pp. 966-982
Persistent link: https://www.econbiz.de/10011788290
Saved in:
6
The impact of perceived service quality dimensions on customer satisfaction : an empirical study on public sector banks in India
Kant, Rishi
;
Jaiswal, Deepak
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
3
,
pp. 411-430
Persistent link: https://www.econbiz.de/10011731400
Saved in:
7
Variable portfolio proposal for banking efficiency assessment
Macoris, Lucas Serrao
;
Salgado, Alexandre Pereira <Jr>
; …
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
7
,
pp. 985-1008
Persistent link: https://www.econbiz.de/10011618709
Saved in:
8
Impact of service quality on customer satisfaction in private and public sector banks
Paul, Justin
;
Mittal, Arun
;
Srivastav, Garima
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
5
,
pp. 606-622
Persistent link: https://www.econbiz.de/10011606120
Saved in:
9
Community bank product design within an asymmetric competitive market : an X-efficiency approach
McKee, Gregory
;
Kagan, Albert
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
5
,
pp. 752-772
Persistent link: https://www.econbiz.de/10011606430
Saved in:
10
Predictors of customer loyalty in the Pakistani banking industry : a moderated-mediation study
Saleem, Muhammad Abid
;
Zahra, Sadaf
;
Ismail, Hina
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
3
,
pp. 411-430
Persistent link: https://www.econbiz.de/10011593803
Saved in:
11
Performance impact of mobile banking : using the task-technology fit (TTF) approach
Tam, Carlos
;
Oliveira, Tiago
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
4
,
pp. 434-457
Persistent link: https://www.econbiz.de/10011593829
Saved in:
12
Online banking adoption : a factor validation and satisfaction causation study in the context of Indian banking customers
Sikdar, Pallab
;
Kumar, Amresh
;
Makkad, Munish
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
6
,
pp. 760-785
Persistent link: https://www.econbiz.de/10011456305
Saved in:
13
Perception of bank employees' towards working environment of selected Indian universal banks
Kaur, Gagandeep
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
1
,
pp. 58-77
Persistent link: https://www.econbiz.de/10010530074
Saved in:
14
Customer personality and relationship satisfaction : empirical evidence from Indian banking sector
Mishra, Vishal
;
Vaithianathan, Sridhar
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
2
,
pp. 122-142
Persistent link: https://www.econbiz.de/10011326063
Saved in:
15
Innovation adoption across self-service banking technologies in India
Kaushik, Arun Kumar
;
Rahman, Zillur
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
2
,
pp. 96-121
Persistent link: https://www.econbiz.de/10011326064
Saved in:
16
Classification of service quality attributes using Kano's model : a study in the context of the Indian banking sector
Bandyopadhyay, Nirmalya
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
4
,
pp. 457-470
Persistent link: https://www.econbiz.de/10011384252
Saved in:
17
The impact of technology CSFs on customer satisfaction and the role of trust : an empirical study of the banks in Malaysia
Tahir, Jan Muhammad
;
Kalthom Abdullah
- In:
The international journal of bank marketing : IJBM
32
(
2014
)
5
,
pp. 429-447
Persistent link: https://www.econbiz.de/10010391505
Saved in:
18
Drivers of customers' switching behaviour in Indian banking industry
Vyas, Vishal
;
Raitani, Sonika
- In:
The international journal of bank marketing : IJBM
32
(
2014
)
4
,
pp. 321-342
Persistent link: https://www.econbiz.de/10010387137
Saved in:
19
Antecedents of discretionary risky-service behavior : an exploratory study
Bhaskar, Shilpa Sharma
;
Khera, Shikha N.
- In:
The international journal of bank marketing : IJBM
32
(
2014
)
6
,
pp. 477-493
Persistent link: https://www.econbiz.de/10010415423
Saved in:
20
Service quality and customers' purchase intentions : an empirical study of the Indian banking sector
Choudhury, Koushiki
- In:
The international journal of bank marketing : IJBM
31
(
2013
)
7
,
pp. 529-543
Persistent link: https://www.econbiz.de/10010200804
Saved in:
21
Exploring customer switching intentions through relationship marketing paradigm
Kaur, Gurjeet
;
Sharma, R. D.
;
Mahajan, Neha
- In:
The international journal of bank marketing : IJBM
30
(
2012
)
4
,
pp. 280-302
Persistent link: https://www.econbiz.de/10009581854
Saved in:
22
Relationship marketing strategies of Indian banks in the wake of the global economic slowdown
Roy, Sanjit Kumar
(
contributor
)
-
2012
Persistent link: https://www.econbiz.de/10009581875
Saved in:
23
Including the customer in efficiency analysis : evidence of a hybrid relational-transactional apporach
Coughlan, Joseph
;
Shale, Estelle
;
Dyson, Robert G.
- In:
The international journal of bank marketing : IJBM
28
(
2010
)
2
,
pp. 136-149
Persistent link: https://www.econbiz.de/10008696420
Saved in:
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