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isPartOf:"Faculty & research / Insead : working paper series"
~person:"Jerath, Kinshuk"
~person:"Hasija, Sameer"
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Reading between the stars : understanding the effects of online customer reviews on product demand
Cho, Hallie S.
;
Sosa, Manuel E.
;
Hasija, Sameer
-
2021
-
Revised version of 2018/36/TOM
Persistent link: https://www.econbiz.de/10012542692
Saved in:
2
Reading between the stars : understanding the effects of online customer reviews on product demand
Cho, Hallie S.
;
Hasija, Sameer
;
Sosa, Manuel E.
-
2018
Persistent link: https://www.econbiz.de/10012056933
Saved in:
3
An information stock model of customer behavior in multichannel customer support services
Netessine, Serguei
;
Jerath, Kinshuk
;
Kumar, Anuj
-
2014
-
Rev. vers. of 2014/06/TOM
Persistent link: https://www.econbiz.de/10010485731
Saved in:
4
An information stock model of customer behavior in multichannel customer support services
Jerath, Kinshuk
;
Kumar, Anuj
;
Netessine, Serguei
-
2014
-
Rev. vers. of 2012/73/TOM
Persistent link: https://www.econbiz.de/10010387780
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