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~subject:"Dienstleistungsqualität"
~isPartOf:"International journal of research in marketing : IJRM ; official journal of the European Marketing Academy"
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Dienstleistungsqualität
Dienstleistung
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Services
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Beziehungsmarketing
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Dynamic multivariate panel model
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Service branding
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Service personalization
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Service qdrauality
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Beschwerdemanagement
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Cash refund
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Complaint management
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Gutscheinsystem
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Dev, Chekitan S.
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Huang, Ming-Hui
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International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
The journal of services marketing
27
Journal of service management
24
Journal of service research : JSR
19
SpringerLink / Bücher
14
The service industries journal
14
International journal of hospitality management
12
Journal of service research
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Journal of retailing and consumer services
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Services marketing quarterly
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Gabler Edition Wissenschaft
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Journal of business research : JBR
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International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
5
International journal of production economics
5
International journal of quality and service sciences
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International journal of services technology and management
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Schriftenreihe innovatives Dienstleistungsmanagement
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Service business
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European review of service economics and management
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International journal of services and operations management
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Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
4
Journal of service theory and practice
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Journal of service theory and practice : JSTP
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Public management review
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Reihe Dienstleistungsmanagement, Dienstleistungsmarketing
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Springer eBook Collection / Business and Economics
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The journal of business & industrial marketing
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Basler Schriften zum Marketing
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Gabler Edition Wissenschaft / Focus Dienstleistungsmarketing
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Gabler Research
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Gabler-Edition Wissenschaft
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International journal of contemporary hospitality management
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International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
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Journal of the Academy of Marketing Science
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Journal of the Operational Research Society : OR
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Operations research
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Schriftenreihe Schwerpunkt Marketing / Arbeitspapier
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A Research Agenda for Service Marketing
2
AMS review : official publication of the Academy of Marketing Science
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Berichte aus Energie- und Umweltforschung
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Managing service shutdowns: Cash refunds or vouchers?
Chen, Rachel R.
;
Gerstner, Eitan
;
Halbheer, Daniel
; …
- In:
International journal of research in marketing : IJRM ; …
40
(
2023
)
2
,
pp. 294-315
Persistent link: https://www.econbiz.de/10014316585
Saved in:
2
Growing the service brand
Huang, Ming-Hui
;
Dev, Chekitan S.
- In:
International journal of research in marketing : IJRM ; …
37
(
2020
)
2
,
pp. 281-300
Persistent link: https://www.econbiz.de/10012288666
Saved in:
3
Growing the service brand
Huang, Ming-Hui
;
Dev, Chekitan S.
- In:
International journal of research in marketing : IJRM ; …
37
(
2020
)
2
,
pp. 281-300
Persistent link: https://www.econbiz.de/10012288668
Saved in:
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