//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Kundenzufriedenheit"
~person:"McColl-Kennedy, Janet R."
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Dienstleistung"
Narrow search
Delete all filters
| 2 applied filters
Year of publication
From:
To:
Subject
All
Kundenzufriedenheit
Dienstleistung
7
Dienstleistungssektor
7
Service industry
7
Beziehungsmarketing
6
Relationship marketing
6
Services
6
Dienstleistungsqualität
5
Service quality
5
Customer experience
3
Customer satisfaction
3
Dienstleistungsmarketing
3
Services marketing
3
Betriebliche Wertschöpfung
2
Consumer behaviour
2
Customer service
2
Freie Berufe
2
Innovation
2
Konsumentenverhalten
2
Kundenservice
2
Professional services
2
Service innovation
2
Value creation
2
machine learning
2
service research priorities
2
stakeholders
2
transformative service research
2
Business services
1
Charity
1
Co-creation
1
Competitive strategy
1
Consultancy services
1
Customer integration
1
Customers
1
Design thinking
1
Dienstleistungsinnovation
1
Dienstleistungsmanagement
1
Environment
1
Forschung
1
Fundraising
1
more ...
less ...
Online availability
All
Undetermined
2
Type of publication
All
Article
3
Type of publication (narrower categories)
All
Article in journal
3
Aufsatz in Zeitschrift
3
Language
All
English
3
Author
All
McColl-Kennedy, Janet R.
Gouthier, Matthias
3
Gustafsson, Anders
3
Rayburn, Steven W.
3
Sharma, Piyush
3
Stauss, Bernd
3
Aksoy, Lerzan
2
Alkire, Linda
2
Anderson, Sidney
2
Barnes, Donald C.
2
Benoit, Sabine
2
Böhmann, Tilo
2
Edvardsson, Bo
2
Falk, Tomas
2
Gabbott, Mark
2
Gleitsmann, Sinje
2
Gouthier, Matthias H. J.
2
Gusenbauer, Birgit
2
Guttzeit, Mandy
2
Hadwich, Karsten
2
Hahn, Kathrin
2
Korai, Bernard
2
Kuppelwieser, Volker
2
Langmann, Kristin
2
Ostrom, Amy L.
2
Roschk, Holger
2
Sivakumar, K.
2
Straus, Lennart
2
Vredenburg, Jessica
2
Walter, Benjamin von
2
Warg, Markus
2
Watanabe, Kentaro
2
Weiß, Peter
2
Wentzel, Daniel
2
Witell, Lars
2
Wittkowski, Kristina
2
Wu, Luorong
2
Abratt, Russell
1
Aggarwal, Praveen
1
Akter, Shahriar
1
more ...
less ...
Published in...
All
Journal of service management
1
Journal of service research
1
The journal of services marketing
1
Source
All
ECONIS (ZBW)
3
Showing
1
-
3
of
3
Sort
Relevance
Date (newest first)
Date (oldest first)
1
Service research priorities : managing and delivering service in turbulent times
Ostrom, Amy L.
;
Field, Joy M.
;
Fotheringham, Darima
; …
- In:
Journal of service research
24
(
2021
)
3
,
pp. 329-353
Persistent link: https://www.econbiz.de/10012592938
Saved in:
2
Conducting service research that matters
Gustafsson, Anders
;
Aksoy, Lerzan
;
Brady, Michael K.
; …
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 425-429
Persistent link: https://www.econbiz.de/10011418248
Saved in:
3
Co-creating service experience practices
McColl-Kennedy, Janet R.
;
Cheung, Lilliemay
;
Ferrier, …
- In:
Journal of service management
26
(
2015
)
2
,
pp. 249-275
Persistent link: https://www.econbiz.de/10011401339
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->