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~type_genre:"Aufsatz in Zeitschrift"
~isPartOf:"International journal of contemporary hospitality management"
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Search: subject_exact:"Dienstleistung"
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Dienstleistung
8
Services
8
Innovation
6
Dienstleistungssektor
4
Gastgewerbe
4
Hospitality industry
4
Service industry
4
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4
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Ang, Chinhui
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International journal of contemporary hospitality management
The service industries journal
69
The journal of services marketing
58
Journal of service management
57
Journal of business research : JBR
47
Journal of service research : JSR
45
Industrial marketing management : the international journal for industrial and high-tech firms
25
International journal of production economics
21
International journal of services technology and management
20
Services marketing quarterly
20
Journal of retailing and consumer services
18
Journal of service research
18
The journal of business & industrial marketing
18
International journal of hospitality management
17
European journal of operational research : EJOR
16
European journal of marketing : EJM
15
Service business
15
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
14
Management science : journal of the Institute for Operations Research and the Management Sciences
14
Revue d'économie industrielle
13
International journal of services and operations management
12
DIW-Wochenbericht : Wirtschaft, Politik, Wissenschaft
11
European review of service economics and management
11
International journal of quality and service sciences
11
Managing service quality : MSQ ; an international journal
11
International journal of production research
10
Marketing theory
10
Journal of business economics : JBE
9
Journal of management studies : JMS
9
Journal of service theory and practice
9
Journal of operations management
8
Journal of the Operational Research Society : OR
8
Production and operations management : an international journal of the Production and Operations Management Society
8
Public management review
8
Der Betrieb
7
Die Unternehmung : Swiss journal of business research and practice ; Organ der Schweizerischen Gesellschaft für Betriebswirtschaft (SGB)
7
European management journal
7
International journal of business process integration and management : IJBPIM
7
International journal of innovation management
7
Journal of service theory and practice : JSTP
7
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ECONIS (ZBW)
8
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1
A critical review of technology-driven service innovation in hospitality and tourism : current discussions and future research agendas
Park, Hyekyung
;
Lee, Minwoo
;
Back, Ki-Joon
- In:
International journal of contemporary hospitality management
35
(
2023
)
12
,
pp. 4502-4534
Persistent link: https://www.econbiz.de/10014430131
Saved in:
2
Can developmental culture enhance team service innovation? : quantitative and qualitative analyses in the hospitality industry
Yang, Mingjun
;
Luu Trong Tuan
;
Qian, David
- In:
International journal of contemporary hospitality management
34
(
2022
)
10
,
pp. 3881-3909
Persistent link: https://www.econbiz.de/10013413123
Saved in:
3
Investigating an innovative service with hospitality robots
Kuo, Chun-Min
;
Chen, Li-Cheng
;
Tseng, Chin-Yao
- In:
International journal of contemporary hospitality management
29
(
2017
)
5
,
pp. 1305-1321
Persistent link: https://www.econbiz.de/10011732082
Saved in:
4
Segmenting customers by participation : an innovative path to service excellence
Chen, Sandy C.
;
Raab, Carola
;
Tanford, Sarah
- In:
International journal of contemporary hospitality management
29
(
2017
)
5
,
pp. 1468-1485
Persistent link: https://www.econbiz.de/10011732155
Saved in:
5
Business co-creation for service innovation in the hospitality and tourism industry
Chen, Ja-Shen
;
Kerr, Don
;
Chou, Cindy Yunhsin
;
Ang, Chinhui
- In:
International journal of contemporary hospitality management
29
(
2017
)
6
,
pp. 1522-1540
Persistent link: https://www.econbiz.de/10011732172
Saved in:
6
Social entrepreneurs : innovating rural tourism through the activism of service science
Peng, Kang-Lin
;
Lin, Pearl M. C.
- In:
International journal of contemporary hospitality management
28
(
2016
)
6
,
pp. 1225-1244
Persistent link: https://www.econbiz.de/10011589759
Saved in:
7
Does standardized service fit all? : novel service encounter in frontline employee-customer interface
Lai, John
;
Lui, Steven S.
;
Hon, Alice H. Y.
- In:
International journal of contemporary hospitality management
26
(
2014
)
8
,
pp. 1341-1363
Persistent link: https://www.econbiz.de/10010467877
Saved in:
8
Social networks and customer involvement in new service development (NSD) : the case of www.mystarbucksidea.com
Sigala, Marianna
- In:
International journal of contemporary hospitality management
24
(
2012
)
7
,
pp. 966-990
Persistent link: https://www.econbiz.de/10009666533
Saved in:
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