//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
subject:"USA"
person:"Batt, Rosemary L."
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"India"
Narrow search
Delete all filters
| 2 applied filters
Year of publication
From:
To:
Subject
All
USA
Call centre
3
Callcenter
3
Dienstleistungsmanagement
3
Human Resource Management
3
India
3
Indien
3
Personalmanagement
3
Service management
3
United States
3
2003-2004
1
Comparison
1
Vergleich
1
more ...
less ...
Type of publication
All
Article
2
Book / Working Paper
1
Type of publication (narrower categories)
All
Arbeitspapier
1
Article in journal
1
Aufsatz im Buch
1
Aufsatz in Zeitschrift
1
Book section
1
Graue Literatur
1
Non-commercial literature
1
Working Paper
1
more ...
less ...
Language
All
English
3
Author
All
Batt, Rosemary L.
Chakravorty, Ujjayant
11
Ural Marchand, Beyza
9
Hubert, Marie-Hélène
8
Sadun, Raffaella
8
Bloom, Nicholas
7
Siems, Mathias
7
Whalley, John
7
Braschke, Franziska
6
Klenow, Peter J.
6
Van Reenen, John
6
Bahmani-Oskooee, Mohsen
5
Docquier, Frédéric
5
Hsieh, Chang-tai
5
Lacity, Mary Cecelia
5
Lemos, Renata
5
Puhani, Patrick A.
5
Rapoport, Hillel
5
Rodríguez-Pose, Andrés
5
Ahmad, Tabrez
4
Chauvin, Juan Pablo
4
Collins, Susan M.
4
Deakin, Simon F.
4
French, Joseph J.
4
Kotlikoff, Laurence J.
4
Krishna, Kala
4
Lanjouw, Peter
4
Lele, Priya P.
4
Lussier, Robert N.
4
Ma, Yueran
4
Malhotra, Vinay Kumar
4
Ray, Amit Shovon
4
Roy, Mitrendu Narayan
4
Saha, Siddhartha Sankar
4
Sharma, Piyush
4
Shen, Keting
4
Singh, Ajit
4
Sonfield, Matthew C.
4
Tobio, Kristina
4
Varma, Arup
4
Wang, Jing
4
more ...
less ...
Published in...
All
Brookings trade forum
1
The next available operator : managing human resources in Indian business process outsourcing industry
1
Working paper series / Center for Advanced Human Resource Studies
1
Source
All
ECONIS (ZBW)
3
Showing
1
-
3
of
3
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Employment systems in call centres in the United Stats and India
Batt, Rosemary L.
;
Doellgast, Virginia
;
Kwon, Hyunji
- In:
The next available operator : managing human resources …
,
(pp. 217-252)
.
2009
Persistent link: https://www.econbiz.de/10003923645
Saved in:
2
Service management and employment systems in US and Indian call centers
Batt, Rosemary L.
;
Doellgast, Virginia
;
Kwon, Hyunji
- In:
Brookings trade forum
(
2005
),
pp. 335-360
Persistent link: https://www.econbiz.de/10003326740
Saved in:
3
Service management and employment systems in U.S. and Indian call centers
Batt, Rosemary L.
(
contributor
); …
-
2005
Persistent link: https://www.econbiz.de/10003279767
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->