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~isPartOf:"Journal of retailing and consumer services"
~subject:"Servicescape"
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Servicescape
Customer satisfaction
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Dienstleistungsqualität
2
Kundenzufriedenheit
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Service provider
2
Service quality
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360° visit
1
Air passenger transport
1
Air transport
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Air traveler
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Airport
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Airport services quality
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Beziehungsmarketing
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Consumer behaviour
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Customer experience
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Flughafen
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Interaction service
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Konsumentenverhalten
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Luftverkehr
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Non-immersive virtual reality
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Outcome service
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Passagierluftverkehr
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Relationship marketing
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Users' satisfaction
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Virtual reality
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Virtuelle Realität
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Chae, Junjae
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Choi, Dongho
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Hong, Seock-Jin
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Journal of retailing and consumer services
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Exploring different airport users' service quality satisfaction between service providers and air travelers
Hong, Seock-Jin
;
Choi, Dongho
;
Chae, Junjae
- In:
Journal of retailing and consumer services
52
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012132249
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