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IT-Servicekatalog : Services in der IT professionell designen und erfolgreich implementieren
Scholderer, Robert
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2017
Persistent link: https://www.econbiz.de/10011864782
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Die Leistungspolitik von Dienstanbietern für mobile commerce im Rahmen einer One-to-one-Marketing-Konzeption
Gebel, Björn
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2001
Persistent link: https://www.econbiz.de/10001639685
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Service management in a telecom environment based on active network technology
Brunner, Marcus
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2000
Persistent link: https://www.econbiz.de/10001522181
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