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~person:"Edvardsson, Bo"
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Search: subject_exact:"Service-Dominant Logic"
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Service-dominant logic
19
Service-Dominant Logic
18
Betriebliche Wertschöpfung
8
Value creation
8
Dienstleistung
7
Services
7
Kundenintegration
6
Customer integration
5
Customer value
5
Dienstleistungsmarketing
5
Kundenwert
5
Dienstleistungsinnovation
4
Innovation
4
Service innovation
4
Services marketing
4
Beziehungsmarketing
3
Dienstleistungsqualität
3
Dienstleistungssektor
3
Institutional economics
3
Institutionenökonomik
3
New product development
3
Produktentwicklung
3
Relationship marketing
3
Resource integration
3
Service industry
3
Service quality
3
Theorie
3
Theory
3
Customer satisfaction
2
Customer service
2
Innovation management
2
Innovationsmanagement
2
Institutions
2
Kundenservice
2
Kundenzufriedenheit
2
Marketing theory
2
Marketingtheorie
2
Resource-based view
2
Ressourcenorientierter Ansatz
2
resource integration
2
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Undetermined
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Article
18
Book / Working Paper
1
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Article in journal
14
Aufsatz in Zeitschrift
14
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3
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3
Case study
1
Collection of articles written by one author
1
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1
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English
19
Author
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Edvardsson, Bo
Vargo, Stephen L.
52
Lusch, Robert F.
36
Akaka, Melissa Archpru
16
Barile, Sergio
13
Polese, Francesco
12
Grönroos, Christian
10
Saviano, Marialuisa
10
Mele, Cristina
9
Ng, Irene
9
Koskela-Huotari, Kaisa
8
Tronvoll, Bård
8
Böhmann, Tilo
7
Drengner, Jan
7
Hughes, Tim
7
Löbler, Helge
7
Woratschek, Herbert
7
Brodie, Roderick J.
6
Frow, Pennie
6
Helkkula, Anu
6
Skålén, Per
6
Strandvik, Tore
6
Wieland, Heiko
6
Hilton, Toni
5
Horbel, Chris
5
Jacob, Frank
5
Krcmar, Helmut
5
Osborne, Stephen P.
5
Payne, Adrian
5
Ventura, Rafael
5
Adams, Frank G.
4
Barrutia, José M.
4
Bruns, Katherina
4
Böhm, Markus
4
Colurcio, Maria
4
Corsaro, Daniela
4
Dahl, Andrew J.
4
Dobrzykowski, David D.
4
Gewald, Heiko
4
Gummerus, Johanna
4
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Universität Hamburg
1
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International journal of quality and service sciences
3
Marketing theory
3
Journal of service management
2
Designing for service : key issues and new directions
1
Driving service productivity : value-creation through innovation
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
Journal of business research : JBR
1
Journal of business-to-business marketing
1
Journal of service research
1
Journal of service theory and practice : JSTP
1
Managing consumer services : factory or theater?
1
Review of marketing research
1
The service industries journal
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ECONIS (ZBW)
18
OLC EcoSci
1
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1
Service ecosystem design : propositions, process model, and future research agenda
Vink, Josina
;
Koskela-Huotari, Kaisa
;
Tronvoll, Bård
; …
- In:
Journal of service research
24
(
2021
)
2
,
pp. 168-186
Persistent link: https://www.econbiz.de/10012522519
Saved in:
2
Analysis and design of service business models
Zolnowski, Andreas
-
2015
Persistent link: https://www.econbiz.de/10011348026
Saved in:
3
Conceptualizing resource integration as an embedded process : matching, resourcing and valuing
Caridà, Angela
;
Edvardsson, Bo
;
Colurcio, Maria
- In:
Marketing theory
19
(
2019
)
1
,
pp. 65-84
Persistent link: https://www.econbiz.de/10012001473
Saved in:
4
Transforming form the goods to the service-dominant logic
Skålén, Per
;
Edvardsson, Bo
- In:
Marketing theory
16
(
2016
)
1
,
pp. 101-121
Persistent link: https://www.econbiz.de/10011494990
Saved in:
5
Breaking free from NSD : design and service beyond new service development
Holmlid, Stefan
;
Wetter Edman, Katarina
;
Edvardsson, Bo
- In:
Designing for service : key issues and new directions
,
(pp. 95-104)
.
2017
Persistent link: https://www.econbiz.de/10011613538
Saved in:
6
Customer experience from a self-service system perspective
Åkesson, Maria
;
Edvardsson, Bo
;
Tronvoll, Bård
- In:
Journal of service management
25
(
2014
)
5
,
pp. 677-698
Persistent link: https://www.econbiz.de/10010426047
Saved in:
7
Innovation in service ecosystems : breaking, making, and maintaining institutionalized rules of resource integration
Koskela-Huotari, Kaisa
;
Edvardsson, Bo
;
Jonas, Julia M.
; …
- In:
Journal of business research : JBR
69
(
2016
)
8
,
pp. 2964-2971
Persistent link: https://www.econbiz.de/10011507869
Saved in:
8
Value proposition test-driving for service innovation : how frontline employees innovate value propositions
Åkesson, Maria
;
Skålén, Per
;
Edvardsson, Bo
; …
- In:
Journal of service theory and practice : JSTP
26
(
2016
)
3
,
pp. 338-362
Persistent link: https://www.econbiz.de/10011528303
Saved in:
9
Innovation in service ecosystems : an empirical study of the integration of values, brands, service systems and experience rooms
Aal, Kotaiba
;
Di Pietro, Laura
;
Edvardsson, Bo
;
Renzi, …
- In:
Journal of service management
27
(
2016
)
4
,
pp. 619-651
Persistent link: https://www.econbiz.de/10011563721
Saved in:
10
Recovering service failure through resource integration
Xu, Yingzi
;
Tronvoll, Bård
;
Edvardsson, Bo
- In:
The service industries journal
34
(
2014
)
16
,
pp. 1253-1271
Persistent link: https://www.econbiz.de/10010492121
Saved in:
11
Service-dominant logic and service science as lenses for service productivity
Edvardsson, Bo
- In:
Driving service productivity : value-creation through …
,
(pp. 73-91)
.
2014
Persistent link: https://www.econbiz.de/10011337811
Saved in:
12
Institutional logics matter when coordinating resource integration
Edvardsson, Bo
;
Kleinaltenkamp, Michael
;
Tronvoll, Bård
; …
- In:
Marketing theory
14
(
2014
)
3
,
pp. 291-309
Persistent link: https://www.econbiz.de/10010461912
Saved in:
13
Striking the right balance : how to design, implement, and operationalize customer experience management programs
Klaus, Philipp
;
Edvardsson, Bo
- In:
Managing consumer services : factory or theater?
,
(pp. 69-89)
.
2014
Persistent link: https://www.econbiz.de/10010478149
Saved in:
14
Why is service-dominant logic based service system better?
Edvardsson, Bo
;
Ng, Gloria
;
Min, Choo Zhi
;
Firth, Robert
- In:
International journal of quality and service sciences
5
(
2013
)
2
,
pp. 171-190
Persistent link: https://www.econbiz.de/10009768459
Saved in:
15
A new conceptualization of service innovation gounded in S-D logic and service systems
Edvardsson, Bo
;
Tronvoll, Bård
- In:
International journal of quality and service sciences
5
(
2013
)
1
,
pp. 19-31
Persistent link: https://www.econbiz.de/10009754729
Saved in:
16
Service systems as a foundation for resource integration and value co-creation
Edvardsson, Bo
;
Skålén, Per
;
Tronvoll, Bård
-
2012
Persistent link: https://www.econbiz.de/10009572483
Saved in:
17
Service business development in small- to medium-sized equipment manufacturers
Paiola, Marco
;
Gebauer, Heiko
;
Edvardsson, Bo
- In:
Journal of business-to-business marketing
19
(
2012
)
1
,
pp. 33-66
Persistent link: https://www.econbiz.de/10009522905
Saved in:
18
Initiation of business relationships in service-dominant settings
Edvardsson, Bo
;
Holmlund, Maria
;
Strandvik, Tore
- In:
Industrial marketing management : the international …
37
(
2008
)
3
,
pp. 339-350
Persistent link: https://www.econbiz.de/10003713319
Saved in:
19
Why is service-dominant logic based service system better?
Edvardsson, Bo
;
Ng, Gloria
;
Choo, Zhi Min
;
Firth, Robert
- In:
International journal of quality and service sciences
5
(
2013
)
2
,
pp. 171-190
Persistent link: https://www.econbiz.de/10010160047
Saved in:
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