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~person:"Witell, Lars"
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Dienstleistung
17
Services
17
Innovation
16
Innovation management
12
Innovationsmanagement
12
Service innovation
12
Dienstleistungssektor
11
Service industry
11
Dienstleistungsinnovation
10
Customer integration
5
Kundenintegration
5
New product development
5
New service development
5
Produktentwicklung
5
Beziehungsmarketing
4
Business services
4
Relationship marketing
4
Unternehmensdienstleistung
4
Enterprise architecture
3
Unternehmensarchitektur
3
Arbeitsgruppe
2
Betriebliche Wertschöpfung
2
Bibliometrics
2
Bibliometrie
2
Customer satisfaction
2
Dienstleistungsqualität
2
Kundenzufriedenheit
2
Literature review
2
Schweden
2
Service quality
2
Sweden
2
Team
2
Value creation
2
Bricolage
1
Bundling strategy
1
COVID-19
1
Capabilities
1
Coronavirus
1
Customer experience
1
Customer information
1
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Undetermined
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13
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4
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English
17
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Witell, Lars
Bruhn, Manfred
90
Corsten, Hans
70
Gössinger, Ralf
45
Meffert, Heribert
36
Görg, Holger
27
Haller, Sabine
27
Mukherjee, Arpita
25
Edvardsson, Bo
24
Hadwich, Karsten
23
Stauss, Bernd
23
Meyer, Anton
21
Kleinaltenkamp, Michael
20
Mattoo, Aaditya
19
Serafica, Ramonette B.
19
Fließ, Sabine
18
Gallouj, Fai͏̈z
18
Bitner, Mary Jo
17
Gustafsson, Anders
17
Grönroos, Christian
16
Vargo, Stephen L.
15
Zeithaml, Valarie A.
15
Rubalcaba-Bermejo, Luis
14
Debaere, Peter
13
Hoekman, Bernard M.
13
Kowalkowski, Christian
13
Raff, Horst
13
Amiti, Mary
12
Berry, Leonard L.
12
Bullinger, Hans-Jörg
12
Eichengreen, Barry
12
Ganz, Walter
12
Gupta, Poonam
12
Krenz, Astrid
12
Lusch, Robert F.
12
Parasuraman, A.
12
Bogliacino, Francesco
11
Hipp, Christiane
11
Maleri, Rudolf
11
Miles, Ian D.
11
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Journal of business research : JBR
4
Journal of service management
3
The journal of services marketing
2
Debating innovation : perspectives and paradoxes of an idealized concept
1
European journal of marketing : EJM
1
Handbook of service science ; [Vol. 1]
1
Journal of retailing and consumer services
1
Journal of service research
1
The Routledge handbook of service research insights and ideas
1
The handbook of innovation and services : a multi-disciplinary perspective
1
The journal of business & industrial marketing
1
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ECONIS (ZBW)
17
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1
Against service innovation : why service innovation is not sustainable
Witell, Lars
;
Snyder, Hannah
;
Carlborg, Per
- In:
Debating innovation : perspectives and paradoxes of an …
,
(pp. 203-219)
.
2023
Persistent link: https://www.econbiz.de/10014228410
Saved in:
2
Service innovativeness in retailing : increasing the relative attractiveness during the COVID-19 pandemic
Pilawa, Joanna
;
Witell, Lars
;
Valtakoski, Aku
; …
- In:
Journal of retailing and consumer services
67
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013364443
Saved in:
3
Service innovation : a new conceptualization and path forward
Gustafsson, Anders
;
Snyder, Hannah
;
Witell, Lars
- In:
Journal of service research
23
(
2020
)
2
,
pp. 111-115
Persistent link: https://www.econbiz.de/10012216495
Saved in:
4
Typologies and frameworks in service innovation
Kowalkowski, Christian
;
Witell, Lars
- In:
The Routledge handbook of service research insights and …
,
(pp. 109-130)
.
2020
Persistent link: https://www.econbiz.de/10012238613
Saved in:
5
The role of customer knowledge development for incremental and radical service innovation in servitized manufacturers
Johansson, A. Elisabeth
;
Raddats, Chris
;
Witell, Lars
- In:
Journal of business research : JBR
98
(
2019
),
pp. 328-338
Persistent link: https://www.econbiz.de/10012007247
Saved in:
6
Does one size fit all? : new service development across different types of services
Jaakkola, Elina
;
Meiren, Thomas
;
Witell, Lars
; …
- In:
Journal of service management
28
(
2017
)
2
,
pp. 329-347
Persistent link: https://www.econbiz.de/10011704067
Saved in:
7
A bricolage perspective on service innovation
Witell, Lars
;
Gebauer, Heiko
;
Jaakkola, Elina
;
Hammedi, Wafa
- In:
Journal of business research : JBR
79
(
2017
),
pp. 290-298
Persistent link: https://www.econbiz.de/10011745390
Saved in:
8
Reflections on context in service research
Voss, Christopher A.
;
Perks, Helen
;
Sousa, Rui
;
Witell, Lars
- In:
Journal of service management
27
(
2016
)
1
,
pp. 30-36
Persistent link: https://www.econbiz.de/10011482107
Saved in:
9
Defining service innovation : a review and synthesis
Witell, Lars
;
Snyder, Hannah
;
Gustafsson, Anders
; …
- In:
Journal of business research : JBR
69
(
2016
)
8
,
pp. 2863-2872
Persistent link: https://www.econbiz.de/10011507784
Saved in:
10
Identifying categories of service innovation : a review and synthesis of the literature
Snyder, Hannah
;
Witell, Lars
;
Gustafsson, Anders
; …
- In:
Journal of business research : JBR
69
(
2016
)
7
,
pp. 2401-2408
Persistent link: https://www.econbiz.de/10011490968
Saved in:
11
Conducting service research that matters
Gustafsson, Anders
;
Aksoy, Lerzan
;
Brady, Michael K.
; …
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 425-429
Persistent link: https://www.econbiz.de/10011418248
Saved in:
12
Exploring dualities of service innovation : implications for service research
Witell, Lars
;
Anderson, Laurel
;
Brodie, Roderick J.
; …
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 436-441
Persistent link: https://www.econbiz.de/10011418320
Saved in:
13
The effect of customer information during new product development on profits from goods and services
Witell, Lars
;
Gustafsson, Anders
;
Johnson, Michael D.
- In:
European journal of marketing : EJM
48
(
2014
)
9/10
,
pp. 1709-1730
Persistent link: https://www.econbiz.de/10010429767
Saved in:
14
Understanding new service development and service innovation through innovation modes
Gremyr, Ida
;
Witell, Lars
;
Löfberg, Nina
;
Edvardsson, Bo
; …
- In:
The journal of business & industrial marketing
29
(
2014
)
2
,
pp. 123-131
Persistent link: https://www.econbiz.de/10010248164
Saved in:
15
Having a strategy for new service development : does it really matter?
Edvardsson, Bo
;
Meiren, Thomas
;
Schäfer, Adrienne
; …
- In:
Journal of service management
24
(
2013
)
1
,
pp. 25-44
Persistent link: https://www.econbiz.de/10009728604
Saved in:
16
Customer integration in service innovation
Edvardsson, Bo
;
Gustafsson, Anders
;
Kristensson, Per
; …
- In:
The handbook of innovation and services : a …
,
(pp. 301-317)
.
2010
Persistent link: https://www.econbiz.de/10003953576
Saved in:
17
Service innovation and customer co-development
Edvardsson, Bo
;
Gustafsson, Anders
;
Kristensson, Per
; …
-
2010
Persistent link: https://www.econbiz.de/10003968932
Saved in:
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