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Customer relationship management : a look at incentive programmes and their usefulness in selected service firms
Smith, Alan D. - In: International journal of business innovation and research 3 (2009) 1, pp. 1-16
Persistent link: https://www.econbiz.de/10003808784
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Applying activity-based costing information to improve managerial decisions in relation to market orientation
Chen, Yu-cheng; Huang, Chiung-yao; Lin, Anchor Y.; … - In: International journal of management & enterprise … 9 (2010) 2, pp. 117-131
Persistent link: https://www.econbiz.de/10008748383
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Incumbent inertia upon disruptive change in the airline industry: causal factors for routine rigidity and top management moderators
Viellechner, Oliver; Wulf, Torsten - 2010
Persistent link: https://www.econbiz.de/10008759360
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Managing gender and diversity in organizations
Danowitz, Mary Ann; Hanappi-Egger, Edeltraud; Hofmann, … - In: The future international manager : a vision of the …, (pp. 70-93). 2009
Persistent link: https://www.econbiz.de/10003913488
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Die Integrationsdynamik des Europäischen Emissionshandelssystems
Haller, Irene - 2017
Persistent link: https://www.econbiz.de/10011821556
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Cooperative strategies in customer-supplier relationships : the role of interfirm trust
Laaksonen, Toni; Jarimo, Toni; Kulmala, Harri I. - In: International journal of production economics 120 (2009) 1, pp. 79-87
Persistent link: https://www.econbiz.de/10003872013
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Aufbau von Geschäftsbeziehungen
Werp, Rüdiger - 1998
Persistent link: https://www.econbiz.de/10000975926
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Marktorientierte Gestaltung von Logistikprozessen
Lasch, Rainer - 1998
Persistent link: https://www.econbiz.de/10000992826
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Electronic customer care (ECC) : IT in der Anbieter-Kunden-Beziehung
Muther, Andreas - 1998
Persistent link: https://www.econbiz.de/10000674496