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Business services outsourcing : contribution to innovation in distribution services
Costa, Maria Teresa Gomes da; Carvalho, Luísa Cagica - In: Exploring the dynamics of entrepreneurship, (pp. 27-42). 2010
Persistent link: https://www.econbiz.de/10009631730
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Customer interaction in service innovation : a checklist for service innovators
Kuusisto, Arja; Riepula, Mikko - In: Supporting service innovation through knowledge …, (pp. 169-184). 2009
Persistent link: https://www.econbiz.de/10003927811
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Applying storytelling in service innovation process : findings from a case study
Schäfer, Adrienne; Aebersold, Roman - In: Supporting service innovation through knowledge …, (pp. 211-228). 2009
Persistent link: https://www.econbiz.de/10003927831
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Co-creating service innovation with clients and staff : the PwC innovation factory
Knechtli, Beat; Wallin, Martin W. - In: Supporting service innovation through knowledge …, (pp. 231-251). 2009
Persistent link: https://www.econbiz.de/10003927840
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Customer interaction in service innovation : seldom intensive but often decisive ; case studies in three business service sectors
Kuusisto, Arja; Riepula, Mikko - In: International journal of technology management : IJTM 55 (2011) 1/2, pp. 171-186
Persistent link: https://www.econbiz.de/10009424077
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Innovation and co-production in computer services : the case of complex software solutions in the fashion and retail industry in Italy
Paiola, Marco - In: Exploring knowledge-intensive business services : …, (pp. 137-154). 2012
Persistent link: https://www.econbiz.de/10009547464
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Creativity versus standardization in knowledge-intensive business services : a real trade-off?
Bettiol, Marco; Di Maria, Eleonora; Grandinetti, Roberto - In: Exploring knowledge-intensive business services : …, (pp. 120-136). 2012
Persistent link: https://www.econbiz.de/10009547466
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The front/back office configuration in new service development : case study of local commercial bank in China
Li, Jing Hua; Huang, Qiu Bo - In: International journal of services technology and management 18 (2012) 3/4, pp. 184-203
Persistent link: https://www.econbiz.de/10009744379
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Visualizing and testing service concepts
Burger, Thomas; Kim, Kwang-jae; Meiren, Thomas - In: Proceedings / First International Symposium on Services …, (pp. 149-159). 2009
Persistent link: https://www.econbiz.de/10003862599
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Aufgabenorientierter Informationsaustausch als Unterstützung für die Einführung eines innovativen Servicekonzepts in einem Kleinunternehmen
Pohlandt, Andreas; Masuhr, Kati - In: Der Aufgabenbezogene Informationsaustausch : …, (pp. 81-89). 2010
Persistent link: https://www.econbiz.de/10003953453