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The fruits of business process management: an experience report from a Swiss bank

Küng, Peter; Hagen, Claus - In: Business process management journal 13 (2007) 4, pp. 477-487

Persistent link: https://www.econbiz.de/10003513221

Effectiveness of QFD in a municipal administration process

Jimenez, Narda B. Ocampo; Serrato, Roberto Baeza - In: Business process management journal 22 (2016) 5, pp. 979-992

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Business process governance : a comparative study of Germany and Japan

Niehaves, Björn; Plattfaut, Ralf; Becker, Jörg - In: Business process management journal 18 (2012) 2, pp. 347-371

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E-government

Affisco, John F. (contributor); … - 2006

Electronic government (e-government) involves providing service to citizens, businesses, and government agencies electronically. The scope of this e-book on e-government is to provide an insight to research that is being undertaken in the e-government area. After a vigorous review process, we...

Persistent link: https://www.econbiz.de/10012673374

Internet of Things and business processes redesign in seaports : the case of Hamburg

Ferretti, Marco; Schiavone, Francesco - In: Business process management journal 22 (2016) 2, pp. 271-284

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Business process support for IoT based product-service systems (PSS)

Zancul, Eduardo de Senzi; Takey, Sílvia Mayumi; … - In: Business process management journal 22 (2016) 2, pp. 305-323

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Causality in information technology business value : a review

Daulatkar, Sonal; Sangle, Purnima S. - In: Business process management journal 21 (2015) 3, pp. 482-516

Persistent link: https://www.econbiz.de/10011377798

Surveys in business process management : a literature review

Roeser, Tobias; Kern, Eva-Maria - In: Business process management journal 21 (2015) 3, pp. 692-718

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Combining modelling and simulation approaches : how to measure performance of business processes

Bisogno, Stefania; Calabrese, Armando; Gestaldi, Massimo; … - In: Business process management journal 22 (2016) 1, pp. 56-74

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Business analysis techniques in business reengineering

Grant, Delvin - In: Business process management journal 22 (2016) 1, pp. 75-88

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