Claussen, Jörg; Kretschmer, Tobias; Khashabi, Pooyan; … - 2020
that limit perceived project success on OLMs. Using psychological contract theory, we theorize how common OLM features … perception of psychological contract breach among OLM participants and reduce perceived project success for both participants. We … platform, Upwork, and find that - contrary to predictions from agency theory - projects equipped with strict freelancer …