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~isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
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Dienstleistungsqualität
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
Bridging measurement challenges and analytical needs of external statistics: evolution or revolution? : proceedings of the IFC Conference on external statistics, Lisbon, Portugal, 17-18 February 2020
10
Journal of productivity analysis
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Journal of productivity analysis : an official journal of the International Society for Efficiency and Productivity Analysis
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African development review
3
African perspectives on trade and the WTO : domestic reforms, structural transformation, and global economic integration
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Agrarian economy and rural development : realities and perspectives for Romania : 8th edition of the International Symposium
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Total quality management practices and performance outcomes in Spanish service companies
Jaca, Carmen
;
Psomas, Evangelos
- In:
Total quality management & business excellence : an …
26
(
2015
)
9/10
,
pp. 958-970
Persistent link: https://www.econbiz.de/10011440752
Saved in:
2
Measuring service quality in telematics service : development and validation of multidimensional TeleServQ scale
He, Zhen
;
Yang, Xiaoxi
;
Wang, Weicheng
;
Zhang, Min
- In:
Total quality management & business excellence : an …
28
(
2017
)
10
,
pp. 1166-1182
Persistent link: https://www.econbiz.de/10011778137
Saved in:
3
Application of affective engineering to service industries : feelings from airlines' in-flight service elements
Park, Min-Je
;
Park, Jong Woo
;
Yoo, Hanjoo
- In:
Total quality management & business excellence : an …
29
(
2018
)
9
,
pp. 1025-1042
Persistent link: https://www.econbiz.de/10011918825
Saved in:
4
Culture of quality : insight into foreign organisations in Slovakia
Zgodavova, Kristina
;
Hudec, Oto
;
Palfy, Pavol
- In:
Total quality management & business excellence : an …
28
(
2017
)
9
,
pp. 1054-1075
Persistent link: https://www.econbiz.de/10011778116
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