In a context of economic crisis, is culture doomed to have a minor role in public policies or, by the contrary, is it able to contribute to the creation of employment and income, thereby, justifying the huge investment made by cities in hosting mega events such as the European Capitals of...

This paper presents a study that explores consumers’ experiences with technology-assisted service encounters by investigating the applicability of Mick and Fournier’s paradoxes of technology adoption to the social media as distribution channel in tourism scenario. In-depth interviews were...

It has been established that strong destination brands are important in the agrotourism industry. Agrotourism brands provide the link between visitors and the agrotourism firms and destination, and tourists may or may not develop a degree of loyalty to relevant brands. The present study suggests...

This study presents the development of a conceptual model that demonstrates the dynamic nature of the relationship between service quality and delegate satisfaction in the conference sector, based on theories derived from social psychology and previous research in the marketing, management, and...

The European Youth Capital is an annual title awarded to a European city by the European Youth Forum, aiming to strength the relationship between the municipalities and the European Union institutions, with a particular focus on youth participation. Until now, little is known about the impacts...