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Envisaging the impact of perceived corporate social responsibility on customer commitment under the patronage of corporate image

Khawaja, Kausar Fiaz; Sarfraz, Muddassar; Jamil, Rimsha; … - In: Middle East journal of management : MEJM 8 (2021) 6, pp. 533-552

Persistent link: https://www.econbiz.de/10012693952

An empirical investigation of value co-creation on customer loyalty : mediating role of customer trust

Pervez, Tehreem; Khawaja, Kausar Fiaz; Sarfraz, Muddassar - In: International journal of economics and business … 23 (2022) 1, pp. 56-67

Persistent link: https://www.econbiz.de/10012695409

How is COVID-19 pandemic causing employee withdrawal behavior in the hospitality industry? : an empirical investigation

Khawaja, Kausar Fiaz; Sarfraz, Muddassar; Rashid, Misbah; … - In: Journal of hospitality and tourism insights 5 (2022) 3, pp. 687-706

Persistent link: https://www.econbiz.de/10013272837

Factors affecting business school students' performance during the COVID-19 pandemic : a moderated and mediated model

Sarfraz, Muddassar; Khawaja, Kausar Fiaz; Ivascuc, Larisa - In: The international journal of management education 20 (2022) 2, pp. 1-12

Persistent link: https://www.econbiz.de/10013281022

Doing good for organization but feeling bad: when and how narcissistic employees get prone to shame and guilt

Khawaja, Kausar Fiaz; Sarfraz, Muddassar; Khalil, Mahmoona - In: Future Business Journal 9 (2023), pp. 1-16

As competition for gaining high-profit margins and survival among organizations (in the situation caused by COVID-19) grows, the number of business scandals or unethical pro-organizational behavior (UPOB) increases simultaneously. The current study investigates the mediating role of employees'...

Persistent link: https://www.econbiz.de/10014381441

Does narcissism encourage unethical pro‐organizational behavior in the service sector? A case study in Pakistan

Shah, Maryam; Sarfraz, Muddassar; Khawaja, Kausar Fiaz; … - In: Global Business and Organizational Excellence 40 (2020) 1, pp. 44-57

Persistent link: https://www.econbiz.de/10012407352

How is COVID-19 pandemic causing employee withdrawal behavior in the hospitality industry? An empirical investigation

Khawaja, Kausar Fiaz; Sarfraz, Muddassar; Rashid, Misbah; … - In: Journal of Hospitality and Tourism Insights 5 (2021) 3, pp. 687-706

Purpose: This study divulges the new concept of employees' withdrawal behavior during the global pandemic (COVID-19). The study's purpose is to draw new insights into workplace stressors and employee withdrawal behavior. The study also considers the mediating role of aggression and the...

Persistent link: https://www.econbiz.de/10012640532