In a viral marketing campaign an organization develops a marketing message, and stimulates customers to forward this message to their contacts. Despite its increasing popularity, there are no models yet that help marketers to predict how many customers a viral marketing campaign will reach, and...

We analyze the assortment optimization problem faced by a monopolistic firm selling n substitutable products in both store and online channels. In our problem, a subset of products (the assortment) are offered in store while all products are sold online. Compared to purchasing in store,...