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Ownership concentration and bank performance : evidence from India

Gupta, Neeraj; Mittal, Sachin; Agarwal, Tarun; Bakhshi, … - In: Cogent economics & finance 10 (2022) 1, pp. 1-46

The purpose of this study is to examine the impact of ownership concentration on the performance of Indian commercial banks. A panel data approach has been used in this study. Particularly, the effect estimation and GMM has been used in this study to examine the relationship between ownership...

Persistent link: https://www.econbiz.de/10013373173

Performance evaluation and comparative analysis of selected public and private sector banks in India using balanced scorecard

Raut, Rajesh Wasudeorao; Sahasrabuddhe, Atmaja Vinay - In: Praj̄nȧn : journal of social and management sciences 50 (2021/2022) 1, pp. 31-52

Persistent link: https://www.econbiz.de/10013396364

Efficiency of public sector banks operating in India: post-reforms period analysis

Rajput, Namita; Gupta, Monika - In: Afro-Asian Journal of Finance and Accounting 2 (2011) 4, pp. 349-368

, operational autonomy and competition in the system and to raise the banking standards in India to the international best practices …) operating in India during the post reforms period from 1992-1993 to 2009-2010, using non-parametric linear programming …

Persistent link: https://www.econbiz.de/10010669821

Retail banking : impact of technology-based service quality dimensions on customer satisfaction

Gupta, Neha - In: Analele Universităţii Dunărea de Jos Galaţi / 1 25 (2019) 2, pp. 20-26

Persistent link: https://www.econbiz.de/10012285662

Investigating the link between service quality, value, satisfaction and behavioural intentions in a public sector bank in India

Gera, Rajat - In: International Journal of Services, Economics and Management 3 (2011) 1, pp. 3-20

India. The indirect effects model was selected due to parsimony and best fit. Service quality was found to significantly …

Persistent link: https://www.econbiz.de/10009353003

Study the customers' perception towards banking services : a research report on Indian public sector banks

Limbad, Shailesh - In: Acta Universitatis Danubius / Oeconomica 9 (2013) 5, pp. 16-27

Persistent link: https://www.econbiz.de/10010341516

Customer empowerment, customer retention and firm's performance : the mediating role of innovation and customer satisfaction

Kataria, Pushpa; Kumar, Sunil; Gupta, Vijay Prakash - In: South Asian journal of management : SAJM 30 (2023) 1, pp. 164-186

Persistent link: https://www.econbiz.de/10014316548

Customer satisfaction with usage of banks distribution channels: an empirical investigation

Jham, Vimi; Khan, Kaleem M. - In: International Journal of Financial Services Management 3 (2008) 3/4, pp. 283-294

Satisfaction with banking services is an area of growing interest to researchers and managers. This research examined the survey responses of 560 bank customers who provided information regarding their satisfaction towards financial distribution channels with respect to five banks. The study...

Persistent link: https://www.econbiz.de/10010816458

Impact of social media on corporate reputation of banks in India : a customers' perspective

Mehta, Reena; Gupta-Bhattacharya, Nupur; Talwar, Shalini - In: Bank parikrama : a journal of banking & finance : … 43 (2018) 1/4, pp. 16-40

Persistent link: https://www.econbiz.de/10012023846

Service quality dimensions : an empirical investigation of commercial banks in India using SERVQUAL

Arora, Hitesh; Arora, Padmasai - In: International journal of services and operations management 21 (2015) 1, pp. 50-72

Persistent link: https://www.econbiz.de/10011403656