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Mitigating burnout through organizational justice : customer support workers' experiences of customer injustice and emotional labor

Kim, Heewon; Leach, Rebecca B. - In: Management communication quarterly : an international … 35 (2021) 4, pp. 497-517

Persistent link: https://www.econbiz.de/10012661959

All you need is … resources : the effects of justice and support on burnout and turnover

Campbell, Nathanael S.; Perry, Sara Jansen; Maertz, Carl P. - In: Human relations 66 (2013) 6, pp. 759-782

Persistent link: https://www.econbiz.de/10009753044

Forever focused on fairness : 75 years of organizational justice in Personnel Psychology

Colquitt, Jason A.; Hill, Edwyna T.; De Cremer, David - In: Personnel psychology : a journal of applied research 76 (2023) 2, pp. 413-435

Persistent link: https://www.econbiz.de/10014311198

Managing furloughs : how furlough policy and perceptions of fairness impact turnover intentions over time

Huffman, Ann Hergatt; Albritton, M. David; Matthews, … - In: International journal of human resource management 33 (2022) 14, pp. 2801-2828

Persistent link: https://www.econbiz.de/10013370280

Job attitudes : a meta-analytic review and an agenda for future research

Woznyj, Haley M.; Banks, George C.; Whelpley, Christopher E. - In: Journal of organizational behavior : OB ; the … 43 (2022) 5, pp. 946-964

Persistent link: https://www.econbiz.de/10013279625

Research on the relationship between organizational justice, emotional labor and job satisfaction : a case of flight attendants

Yu, Ching-Ying; Sun, Hua-Hsing; Chen, Sheng-Chieh - In: International journal of business 28 (2023) 2, pp. 81-100

Persistent link: https://www.econbiz.de/10014297085

How does workplace helping behavior step up or slack off? : integrating enrichment-based and depletion-based perspectives

Lin, Weipeng; Koopmann, Jaclyn; Wang, Mo - In: Journal of management 46 (2020) 3, pp. 385-413

Persistent link: https://www.econbiz.de/10012169831

The darker side of high performance work systems : examining employee psychological outcomes and counterproductive work behavior

Gulza, Sumaira; Moon, Moin Ahmed; Attiq, Saman; Azam, … - In: Pakistan journal of commerce and social sciences 8 (2014) 3, pp. 715-732

The purpose of this paper is to analyze the impact of the employee perception about high performance work systems (HPWS) on employee psychological outcomes and further their impact on counterproductive work behavior. After reviewing the literature on rhetoric versus reality of HPWS, the...

Persistent link: https://www.econbiz.de/10011927357

Looking back and falling further behind : the moderating role of rumination on the relationship between organizational politics and employee attitudes, well-being, and performance

Rosen, Christopher C.; Hochwarter, Wayne A. - In: Organizational behavior and human decision processes : … 124 (2014) 2, pp. 177-189

Persistent link: https://www.econbiz.de/10010401987

The mediating role of the psychological needs in the relation between qualitative job insecurity and counterproductive work behavior

Van den Broeck, Anja; Sulea, Coralia; Elst, Tinne Vander; … - In: Career development international : the journal for … 19 (2014) 5, pp. 526-547

Persistent link: https://www.econbiz.de/10010415259

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