Moya, Carlos Abraham; Galvez, Daniel; Muller, Laurent; … - In: International Journal of Lean Six Sigma 10 (2019) 1, pp. 58-80
Purpose: The purpose of this paper is to propose an assessment approach to evaluate the organizational capabilities to deploy a Lean Six Sigma (LSS) strategy. Design/methodology/approach: Based on a comprehensive literature review, critical success factors required to deploy LSS were defined....