The paper is devoted to solving the problem of assessing the quality of the medicalelectronic service. A variety of dimensions and factors of quality, methods and models applied indifferent scopes of activity for assessing quality of service is researched. The basic aspects,requirements and...

The paper is devoted to solving a problem of the development of the website of Russianmunicipal policlinics and provides a selection of a set of elements which should be posted on awebsite. Such elements are necessary to provide citizens with correct and ergonomic e-services.The insufficient...

Expert-driven business process management is an establishedmeans for improving efficiency of organizational knowledge work.Implicit procedural knowledge in the organization is made explicit bydening processes. This approach is not applicable to individual knowledgework due to its high complexity...

Eye-trackers have been used in the past to identify visual foci inimages, nd task-related image regions, or localize aective regions inimages. However, they have not been used for identifying specic ob-jects in images. In this paper, we investigate whether it is possibleto assign image regions...

We present the user-centered, iterative design of Mobile Facets, a mo-bile application for the faceted search and exploration of a large, multi-dimensional data set of social media on a touchscreen mobile phone. Mo-bile Facets provides retrieval of resources such as places, persons,...

One of the key factors that hinders integration of distributed, heterogeneousinformation systems is the lack of a formal basis for modeling the complex, structuredknowledge that is to be exchanged. To alleviate this situation, we present anapproach based on core ontologies. Core ontologies are...

With the Multimedia Metadata Ontology (M3O), we havedeveloped a sophisticated model for representing among others the annotation,decomposition, and provenance of multimedia metadata. Thegoal of the M3O is to integrate the existing metadata standards andmetadata formats rather than replacing...

Existing tools for generating application programming interfaces(APIs) for ontologies lack sophisticated support for mapping thelogics-based concepts of the ontology to an appropriate object-orientedimplementation of the API. Such a mapping has to overcome the fundamentaldierences between the...

We propose a new approach for mobile visualization andinteraction of temporal information by integrating supportfor time with today's most prevalent visualization of spatialinformation, the map. Our approach allows for an easy andprecise selection of the time that is of interest and...

The novel mobile application csxPOI (short for: collabora-tive, semantic, and context-aware points-of-interest) enables its usersto collaboratively create, share, and modify semantic points of interest(POI). Semantic POIs describe geographic places with explicit semanticproperties of a...