The paper is devoted to solving the problem of assessing the quality of the medicalelectronic service. A variety of dimensions and factors of quality, methods and models applied indifferent scopes of activity for assessing quality of service is researched. The basic aspects,requirements and...

The paper is devoted to solving a problem of the development of the website of Russianmunicipal policlinics and provides a selection of a set of elements which should be posted on awebsite. Such elements are necessary to provide citizens with correct and ergonomic e-services.The insufficient...

Cloud Computing is a topic that has gained momentum in the last years. Current studies show that anincreasing number of companies is evaluating the promised advantages and considering making use ofcloud services. In this paper we investigate the phenomenon of cloud computing and its importance...

One of the key factors that hinders integration of distributed, heterogeneousinformation systems is the lack of a formal basis for modeling the complex, structuredknowledge that is to be exchanged. To alleviate this situation, we present anapproach based on core ontologies. Core ontologies are...

With the Multimedia Metadata Ontology (M3O), we havedeveloped a sophisticated model for representing among others the annotation,decomposition, and provenance of multimedia metadata. Thegoal of the M3O is to integrate the existing metadata standards andmetadata formats rather than replacing...

The semantics of rich multimedia presentations in the websuch as SMIL, SVG and Flash cannot or only to a verylimited extend be understood by search engines today. Thishampers the retrieval of such presentations and makes theirarchival and management a difficult task. Existing metadatamodels and...