Measuring innovation processes is a major concern for academics and firm managers. This study proposes an innovation capacity (IC) measure framework based on a set of 15 innovation management practices. Every practice is subdivided into multiple criteria which are directly observable phenomena...

Nowadays, in order for wine companies to reach a world-class standard, it is necessary to implement the industry best practices and continuously adapt their logistics processes. Through benchmarking, these enterprises can find opportunities for improvement. So far, little research in...