The increasing complexity of the business environment, growing knowledge requirements, development of information technologies, and competitiveness implies the need of implementation of information management systems. Moreover, welter of information about online customers, their individual...

As humans we have the capacity to remember - and to forget. For millennia remembering was hard, and forgetting easy. By default, we would forget. Digital technology has inverted this. Today, with affordable storage, effortless retrieval and global access remembering has become the default, for...