Yasintha Soelasih; Sumani, Sumani; Wetik, Johan David - In: Cogent business & management 11 (2024) 1, pp. 1-21
This study aims to identify whether the influence of experience quality, price fairness, and sales promotion on continuous usage intention is mediated by customer perceived value, trust, and satisfaction with full-service airlines in Indonesia. A multilevel framework was used to test the...