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Managing service quality : MSQ ; an international journal (2)
RIETI discussion paper series (2)
Berner betriebswirtschaftliche Schriften (1)
Dienstleistungsmarketing : Konzeptionen und Anwendungen (1)
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Results 1- 33 of 33

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1
Article
Customer loyalty and the role of relationship length
Year:                     
2012
Person:  Wang, Chung-yu; Wu, Li-wei
Published in:  Managing service quality : MSQ ; an international journal ; 22
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2
Article
Hairdressing around 1900 in Germany : traditional male versus illicit female work?
Year:                     
2011
Person:  Kornher, Svenja
Published in:  Shadow economies and irregular work in urban Europe : 16th to early 20th centuries
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3
Article
Gender, ethnicity and migration in black women's business start-up resourcing
Year:                     
2011
Person:  Forson, Cynthia
Published in:  Equality, inequality and diversity : contemporary challenges and strategies
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4
Article
Building friendships and relationships : the role of conversation in hairdressing service encounters
Year:                     
2011
Person:  Garzaniti, Ivana; Pearce, Glenn; Stanton, John
Published in:  Managing service quality : MSQ ; an international journal ; 21
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5
Journal
VR-Branchen special
Year:                     
2011-; 2011 -
Publisher:  Wiesbaden : Dt. Genossenschafts-Verl.
Institution:  Bundesverband der Deutschen Volksbanken und Raiffeisenbanken
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6
Journal
Branchen special
Year:                     
1993 - 2010; Nachgewiesen 1993 - 2010
Publisher:  Wiesbaden : Dt. Genossenschafts-Verl.
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7
Book / Working Paper
Productivity of service providers : microeconometric measurement in the case of hair salons
Year:                     
2010
Person:  Konishi, Yoko; Nishiyama, Yoshihiko
Publisher:  Tokyo : Research Inst. of Economy, Trade and Industry
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8
Book / Working Paper
The effects of congestion and skills at a hair salon on the consumer's revisiting behavior
Year:                     
2010
Person:  Konishi, Yoko
Publisher:  Tokyo : Research Inst. of Economy, Trade and Industry
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9
Book / Working Paper
Europäischer Ausbildungsmarkt : vergleichende Analyse der Ausbildungsmärkte in Deutschland und Finnland, Dänemark sowie Polen am Beispiel der Ausbildungsberufe Friseur und Kfz-Mechatroniker
Year:                     
2010
Person:  Urban, Kathrin
Publisher:  Hamburg : Disserta Verl.
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10
Article
Service quality, perceived value, corporate image, and customer loyalty in the context of varying levels of switching costs
Year:                     
2010
Person:  Wang, Chung-yu
Published in:  Psychology & marketing ; 27
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11
Book / Working Paper
Between Jihad and Mcworld : voices of social justice, papers presented at a conference with Benjamin Barber
Year:                     
2010
Publisher:  Newcastle upon Tyne : Cambridge Scholars
Affiliated person:  Perusek, David
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12
Article
A value-based perspective of market orientation and customer service
Year:                     
2009
Person:  Chen, Shu-ching; Quester, Pascale G.
Published in:  Journal of retailing and consumer services ; 16
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13
Article
Trust in supervisors and trust in customers : their independent, relative, and joint effects on employee performance and creativity
Year:                     
2009
Person:  Madjar, Nora; Ortiz-Walters, Rowena
Published in:  Human performance ; 22
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14
Article
The influence of social regard on the customer–service firm relationship : the moderating role of length of relationship
Year:                     
2009
Person:  Sabiote, Estela Fernández; Román, Sergio
Published in:  Journal of business and psychology ; 24
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15
Article
Networks of aestheticization : the architecture, artefacts and embodiment of hairdressing salons
Year:                     
2009
Person:  Chugh, Shalene; Hancock, Philip
Published in:  Work, employment & society : a journal of the British Sociological Association ; 23
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16
Article
Consumer perceptions of frontline service employee personality traits, interaction quality, and consumer satisfaction
Year:                     
2009
Person:  Ekinci, Yuksel; Dawes, Philip L.
Published in:  The service industries journal ; 29
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18
Article
Das Friseurhandwerk : ein besonderes Handwerk - ein kreativer Beruf
Year:                     
2006
Person:  Ehrhardt, Roland
Published in:  Mindestlöhne gegen Lohndumping : Rahmenbedingungen, Erfahrungen, Strategien
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20
Other
Muncie, Indiana McGalliard Rd. aerial view
Year:                     
2005
Person:  Conatser, Roger
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21
Book / Working Paper
Das Bindungsverhalten von Kunden in Geschäftsbeziehungen : theoretische und empirische Betrachtung der Kundenbindung aus Kundensicht
Year:                     
2002
Person:  Jeker, Karin
Publisher:  Bern [u.a.] : Haupt
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22
Book / Working Paper
The impact of need for social affiliation and consumer relationship proneness on behavioural intentions : an empirical study in a hairdresser's context
Year:                     
2002
Person:  Bloemer, Johanna M.; Odekerken-Schröder, Gaby; Kestens, Leen
Publisher:  Maastricht
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23
Article
Tipping and the McQuatters formula
Year:                     
2001
Person:  Macnaughton, Alan; Veall, Michael R.
Published in:  Public finance review : PFR ; 29
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24
Article
Not so clear cut : the link between skill recognition and higher wages
Year:                     
2001
Person:  Cutcher, Leanne
Published in:  The journal of industrial relations : the journal of the Industrial Relations Society of Australia ; 43
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25
Article
Gender-based pricing in the hairdressing industry
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26
Book / Working Paper
Kundennutzen und Kundentreue : eine Untersuchung zum Treue-Nutzen aus Konsumentensicht
Year:                     
2000
Person:  Klingenberg, Beate
Publisher:  München : FGM-Verl.
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27
Article
Systemgeschäft im Konsumgütermarketing : das Beispiel des Friseurgeschäftes
Year:                     
1998
Person:  Specht, Uwe
Affiliated person:  Schlömer, Tobbias
Published in:  Probleme und Trends in der Marketing-Forschung : Festschrift für Professor Dr. Peter Hammann zum 60. Geburtstag
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28
Book / Working Paper
Erfolgsfaktoren personendominanter Dienstleistungen : eine quantitative Analyse am Beispiel der Friseurdienstleistung
Year:                     
1998
Person:  Korpiun, Michael
Publisher:  Frankfurt am Main [u.a.] : Lang
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29
Article
A comparison of episode performance and relationship performance for a discrete service
Year:                     
1995
Person:  Strandvik, Tore
Affiliated person:  Liljander, Veronica
Published in:  Dienstleistungsmarketing : Konzeptionen und Anwendungen
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30
Book / Working Paper
La financiación pública de los servicios sanitarios en España
Year:                     
1995
Person:  González López-Valcárcel, Beatriz
Publisher:  Madrid
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31
Book / Working Paper
Honour biography Michael Barber
Year:                     
1992
Publisher:  Amsterdam [u.a.] : Elsevier
Affiliated person:  Tetler, L. W.
Published in:  International journal of mass spectrometry and ion processes ; 122 : Special issue
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32
Book / Working Paper
The price of truth : the story of the Reuters £££ millions
Year:                     
1985
Person:  Lawrenson, John R.
Publisher:  Edinburgh : Mainstream
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33
Journal
Betriebsvergleich
Year:                     
1973-; Nachgewiesen 3.1975(Basis 1973) - 5.1979(Basis 1978); 10.1993(1994) -
Publisher:  Kiel
Institution:  Rationalisierungs-Gemeinschaft Handwerk Schleswig-Holstein
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