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1
Book / Working Paper 		The Quality of the KombiFiD-Sample of Business Services Enterprises: Evidence from a Replication Study
Year:                     
2012-01
Person:  Vogel, Alexander; Wagner, Joachim
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2
Article 		Valuating business social networking services as intangible corporate assets : experiences and ideas
Year:                     
2012
Person:  Koumpis, Adamantios; Christofilopoulos, Epaminondas; Melanitis, Nikos
Published in:  Handbook of research on business social networking ; Vol. 2
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3
Book / Working Paper 		Small firm innovation performance and employee involvement
Year:                     
2012
Person:  Andries, Petra; Czarnitzki, Dirk
Publisher:  Leuven : Katholieke Univ. Leuven, Faculty of Business and Economics
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4
Article 		An extension of internal service quality concept : lesson from the best low-cost carrier in the six regions of the world
Year:                     
2012
Person:  Fernando, Yudi
Published in:  International journal of services and operations management ; 11
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5
Article 		Professional services firms and gender diversity
Year:                     
2012
Person:  Moss, Gloria
Published in:  Lessons on profiting from diversity
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6
Book / Working Paper 		The quality of the KombiFiD-sample of business services enterprises : evidence from a replication study
Year:                     
2012
Person:  Vogel, Alexander; Wagner, Joachim
Publisher:  Lüneburg : Univ., Inst. für Volkswirtschaftslehre
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7
Book / Working Paper 		HR-Servicemanagement : Produktion von HR-Dienstleistungen
Year:                     
2012
Publisher:  München : Oldenbourg
Affiliated person:  Appel, Wolfgang; Felisiak, Werner
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8
Book / Working Paper 		Small firm innovation performance and employee involvement
Year:                     
2012
Person:  Andries, Petra; Czarnitzki, Dirk
Publisher:  Mannheim : ZEW
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9
Book / Working Paper 		Management von Service Innovationen in Business-to-Business Märkten : Erfahrungen, Konzepte und Handlungsperspektiven
Year:                     
2012
Publisher:  Lohmar : Eul
Affiliated person:  Walsh, Gianfranco
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10
Article 		Einbindung externer Ressourcen als Open Service Innovation in Business to Business Märkten
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11
Article 		Outsourcing durch Crowdsourcing
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12
Article 		Schutz der Privatsphäre im Umfeld von mobilen B2B-Anwendungen
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13
Article 		HR-Leitstand als Business Intelligence Software
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14
Article 		IN-telegence GmbH, Anbieter von intelligenten Telefonielösungen : Beispiel eines innovativen B2B-Geschäftsmodells
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15
Article 		Talents from the Cloud : innovative HR-Dienstleistungen für Unternehmen
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16
Article 		Dienstleistungsinnovationen und -strategie aufeinander abstimmen
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17
Article 		Lösungsanbieterstrategien
Year:                     
2012
Person:  Linz, Carsten; Müller-Stewens, Günter
Published in:  Integration von Produkt und Service - auf dem Weg zum Lösungsanbieter
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18
Article 		Public sector strategy classification system for shared service identification
Year:                     
2011-08-04
Person:  Chakraborty, Ayon; Stewart, Glenn
Publisher:  AIS Electronic Library (AISeL)
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19
Book / Working Paper 		Job creation in business services: innovation, demand, polarisation
Year:                     
2011-08
Person:  Bogliacino, Francesco; Lucchese, Matteo; Pianta, Mario
Institution:  Institute for Prospective Technological Studies (IPTS), Joint Research Centre
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20
Book / Working Paper 		Working Paper 05-11 - Productivity gains and spillovers from offshoring
Year:                     
2011-03-16
Person:  Michel, Bernhard Klaus
Institution:  Federal Planning Bureau, Government of Belgium
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21
Book / Working Paper 		International service transactions: Is time a trade barrier in a connected world?
Year:                     
2011-01-05
Person:  Dettmer, Bianka
Institution:  Friedrich-Schiller-University Jena, Max-Planck-Institute of Economics
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22
Article 		La place des services aux entreprises dans les politiques d'aménagement et de développement régional : typologies, interrogations et contradictions
Year:                     
2011
Person:  Gallouj, Camal; Kaabachi, Souheila
Publisher:  Armand Colin
Published in:  Revue d'économie régionale et urbaine
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23
Article 		The Labor Illusion: How Operational Transparency Increases Perceived Value
Year:                     
2011
Person:  Buell, Ryan W.; Norton, Michael I.
Institution:  Institute for Operations Research and the Management Sciences - INFORMS
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24
Article 		Quality Uncertainty as a Barrier to Business Services Development
Year:                     
2011
Person:  Tachiciu, Laurentiu; Dinu, Vasile; Kerbalek, Iacob
Institution:  Academia de Studii Economice din Bucureşti
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25
Article 		International trade in services. A growing contribution to Belgium’s current balance
Year:                     
2011
Person:  Duprez, Cédric
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26
Book / Working Paper 		The vested outsourcing manual : a guide for creating successful business and outsourcing agreements
Year:                     
2011
Person:  Vitasek, Kate
Publisher:  New York, NY : Palgrave Macmillan
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27
Article 		Do audit tenure and firm size contribute to audit quality? : empirical evidence from Jordan
Year:                     
2011
Person:  Al-Thuneibat, Ali Abedalqader; Issa, Ream Tawfiq Ibrahim al; Baker, Rana Ahmad Ata
Published in:  Managerial auditing journal ; 26
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28
Article 		Hilti Flottenmanagement : Serviceinnovationen am Beispiel von Elektrowerkzeugen
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29
Book / Working Paper 		Trade and FDI in services : firm level evidence for Germany
Year:                     
2011
Person:  Kelle, Markus
Affiliated person:  Raff, Horst; Görg, Holger
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30
Article 		Lean strategy deployment delivers customer satisfaction at GE Healthcare
Year:                     
2011
Person:  Pejsa, Paul; Eng, Rich
Published in:  Global business and organizational excellence : a review of research & best practices ; 30
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31
Article 		The marketing practices-performance relationship in professional service firms
Year:                     
2011
Person:  Sweeney, Jillian C.; Soutar, Geoffrey N.; McColl-Kennedy, Janet R.
Published in:  Journal of service management ; 22
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32
Article 		Structuring and understanding the coaching industry : the coaching cube
Year:                     
2011
Affiliated person:  Segers, Jesse; Vloeberghs, Daniel; Henderickx, Erik; Inceoglu, Ilke
Published in:  Academy of Management learning & education : AMLE ; 10
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33
Article 		Innovation dans les services, performance et politique publique
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34
Book / Working Paper 		Non-audit services and financial reporting quality : evidence from 1978 - 1980
Year:                     
2011
Person:  Koh, Kevin; Rajgopal, Shiva; Srinivasan, Suraj
Publisher:  Cambridge, Mass. : Harvard Business School
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35
Book / Working Paper 		Die Zukunft der Dienstleistungsökonomie : Momentaufnahme und Perspektiven
Year:                     
2011
Person:  Stampfl, Nora S.
Publisher:  Berlin [u.a.] : Springer
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36
Article 		The logistics service engineering and management platform : features. architecture, implementation
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37
Article 		Non-audit services and perceived auditor's independence : empirical evidence from an emerging market
Year:                     
2011
Person:  Ebaid, Ibrahim El-Sayed
Published in:  International journal of business governance & ethics : IJBGE ; 6
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38
Article 		Lessons in procuring complex services
Year:                     
2011
Person:  Valk, Wendy van der; Wynstra, Finn
Published in:  Procuring complex performance : studies of innovation in product-service management
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39
Book / Working Paper 		Strategic management of professional service firms : theory and practice
Year:                     
2011
Person:  Kaiser, Stephan; Ringlstetter, Max Josef
Publisher:  Berlin [u.a.] : Springer
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40
Article 		Perceptions of management accounting services
Year:                     
2011
Person:  Walker, Kenton B.; Fleischman, Gary M.; Johnson, Eric N.
Published in:  Global journal of business research : GJBR ; 5
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41
Book / Working Paper 		External technology supply and client-side innovation
Year:                     
2011
Person:  Peukert, Christian
Publisher:  Mannheim : ZEW, Zentrum für Europäische Wirtschaftsforschung
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42
Article 		Customer interaction in service innovation : seldom intensive but often decisive ; case studies in three business service sectors
Year:                     
2011
Person:  Kuusisto, Arja; Riepula, Mikko
Published in:  International journal of technology management : IJTM ; 55
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43
Article 		Business Process Outsourcing
Year:                     
2011
Person:  Siber, Hansjörg; Bujak, Adam
Published in:  IT-Outsourcing in der Praxis : Strategien, Projektmanagement, Wirtschaftlichkeit
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44
Article 		TK-Services als Outsourcing-Leistung
Year:                     
2011
Person:  Obert, Mirko
Published in:  IT-Outsourcing in der Praxis : Strategien, Projektmanagement, Wirtschaftlichkeit
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45
Article 		Umbrella organizations in the United States
Year:                     
2011
Person:  Brothers, John
Published in:  Leadership in nonprofit organizations ; Vol. 1
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46
Article 		Ganzheitliche Lösungen für komplexe Probleme : die solve gmbh
Year:                     
2011
Person:  Becker, Katharina
Published in:  Spin-offs: Vom Brutkasten zum Marktschlager : Erfolgsgeschichten aus Schweizer Hochschulen
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47
Article 		Green services are the unsung heroes
Year:                     
2011
Person:  Henzelmann, Torsten; Grünenwald, Simon
Published in:  Green growth, green profit : how green transformation boosts business
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48
Book / Working Paper 		Sozialkompetenzen von Trainern in der betrieblichen Weiterbildung : eine empirische Studie zu den Wechselwirkungen von inhaltlichen Aspekten, Perspektiven und Seminarthemen
Year:                     
2011
Person:  Graf, Nele
Publisher:  Hamburg : Kovač
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49
Article 		Location attributes and start-ups in knowledge-intensive business services
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50
Article 		Place, space and distance : towards a geography of knowledge-intensive business services innovation
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