Many European countries are facing the key challenge of integrating low-skilled jobless young people into the labour market. From 2018 to 2020, the Public Employment Service (PES) in Vienna tested a new model of intensified support ("case management"). The target group consisted of young...

Many European countries are facing the key challenge of integrating low-skilled jobless young people into the labour market. From 2018 to 2020, the Public Employment Service (PES) in Vienna tested a new model of intensified support ("case management"). The target group consisted of young...

Die gesundheitliche und pflegerische Versorgung ist zunehmend auf ein koordiniertes und kooperatives Vorgehen verschiedener beteiligter Einrichtungen, Fachstellen und Fachkräfte angewiesen. Auf der Individualebene (…), auf der Organisationsebene (…) und auf der (über-)regionalen Ebene...

Case managers provide individual and comprehensive support to employees who have become incapable of working. Using data from a large insurance company we find that overall, 43.9% of the people in our sample could be reintegrated. Controlling for personal characteristics, we analyze the...

Case managers provide individual and comprehensive support to employees who have become incapable of working. Using data from a large insurance company we find that overall, 43.9% of the people in our sample could be reintegrated. Controlling for personal characteristics, we analyze the...

Was ist für eine erfolgreiche Anwendung von Case Management nach den Leitlinien der DGCCerforderlich? Welche Hindernisse ergeben sich bei den Implementierungsprozessen in Organisationen? Wie können diese Hindernisse überwunden werden? Die Beantwortung dieser Fragen ist zentral, um Case...

Mit der Methode des Case Management können Probleme der Kooperation und Koordination von Dienst- und Gesundheitsleistungen minimiert werden, die Versorgungsleistung wird so optimiert. Die Beiträge des Buches vermitteln einen Einblick in Case Management, mit Schwerpunkten im Bereich der...

In den letzten Jahren hat sich zunehmend die Erkenntnis durchgesetzt, dass Case Management ganz wesentlich von der Implementierung in der jeweiligen Organisation abhängt. Folgerichtig ist es notwendig, Case Management als Organisationskonzept zu begreifen und unter dieser Perspektive zu...

Many service systems use case managers, servers who are assigned multiple customers and have frequent, repeated interactions with each customer until the customer’s service is completed. Examples may be found in health care (emergency department physicians), contact centers (agents handling...

Vorwort.-1 Einführung in die Soziale Arbeit -- 2 Soziologische Grundbegriffe und theoretische Grundlagen für die Soziale Arbeit – eine Einführung -- 3 Management Basics im Gesundheits- und Sozialwesen -- 4 Kinder- und Jugendhilfe in Deutschland: Beratung, Begleitung, Unterstützung und...

Most business schools use case studies in their courses. However, these are typically based on past cases and assigned to students to solve. This book describes a new approach for teaching with case studies, which was developed and applied successfully at TUM School of Management. In this...

Caseworkers at the Swedish Public Employment Office (PES) have an important role in helping the unemployed to find a job. In this study, I estimate the effect of caseworkers on jobseekers' future employment rates, earnings, and wages. To take into account that the average characteristics of the...

Das New Public Management wurde angesichts staatlicher Budgetprobleme auch in Deutschland eingeführt, um im Bereich der öffentlichen Verwaltung Effizienz und Effektivität durch ökonomische Ansätze zu steigern. Insbesondere im sozialen Sektor fallen dem Staat Aufgaben zu, die durch...

Mit dem SGB II fanden Elemente des New Public Management Einzug in die staatliche Beschäftigungspolitik. Der Erfolgs- und Wirtschaftlichkeitskontrolle dient ein aufwändiges Controllingsystem der Bundesagentur für Arbeit. Mit dem qualitativen Instrument offener Interviews wird untersucht, ob...

Mit dem Modellprojekt "Berliner Joboffensive" (BJO) sollte die Anzahl der Integrationen von erwerbsfähigen Leistungsberechtigten (eLb) in den ersten Arbeitsmarkt durch eine intensivere Betreuung erhöht werden. Hierfür war vorgesehen, dass in allen zwölf Berliner Jobcentern insgesamt 650...

Background: To evaluate the effects of a case management intervention for frail older people (aged 65+ years) by cost and utility. Materials and methods: One hundred and fifty-three frail older people living at home were randomly assigned to either an intervention (n = 80) or a control group (n...

Background: To evaluate the effects of a case management intervention for frail older people (aged 65+ years) by cost and utility. Materials and methods: One hundred and fifty-three frail older people living at home were randomly assigned to either an intervention (n = 80) or a control group (n...

Mit dem Modellprojekt "Berliner Joboffensive" (BJO) sollte die Anzahl der Integratio-nen von erwerbsfähigen Leistungsberechtigten (eLb) in den ersten Arbeitsmarkt durch eine intensivere Betreuung erhöht werden. Hierfür war vorgesehen, dass in allen zwölf Berliner Jobcentern insgesamt 650...

While producing an enforceable award is the main goal of an international arbitration, time and cost efficiency are, also, leading requirements, since the parties are entitled to find out, without delay and at appropriate costs, if and when they may plan on the financial resources that are...

"The pilot project 'Berliner Joboffensive' (BJO) aimed at increasing the number of labor market integrations of individuals receiving means-tested unemployment benefits II (also known as Hartz IV) by intensified counseling and assistance. To this end, the caseload of 650 caseworkers in twelve...

"The Vocational and Career Psychology Service (BPS) of the German National Employment Agency has developed four new services for competence assessment. They can be used by job placement officers and case workers to better identify soft skills of their customers and use the results for job search...

"In Germany, so-called 'integration agreements' between labor market agencies and job seekers stipulate placement efforts of the Employment Agency as well as the job search requirements of the job seekers. A pilot project examines the effectiveness of such integration contracts. In this project,...

"A major unemployment and welfare benefit reform took place in Germany in 2005. One objective of this reform was to more strongly encourage an adult worker model of the family, with an emphasis on activating the formerly inactive. Our hypothesis is, however, that assignments to activation...

In spite of extensive regulations, Germany's job offices and their caseworkers have substantial discretion in implementing labor market policies. Based on the analysis of combined survey and administrative data, this study compares the effectiveness of different strategies aimed at...

"The pilot project 'Berliner Joboffensive' (BJO) aimed at increasing the number of labor market integrations of individuals receiving means-tested unemployment benefits II (also known as Hartz IV) by intensified counseling and assistance. To this end, the caseload of 650 caseworkers in twelve...

Der Fall im System der Sozialorganisationen -- Sozialökonomische Funktionen und Systemfragen des Case Managements -- Der Fall im System – die Organisation des Systemischen Case Managements -- Systemsteuerung im Case Management -- Case Management als Baustein der sozialinvestiven...