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1
Article 		Latina/o food industry employees work experiences : work barriers, facilitators, motivators, training preferences, and perceptions
Year:                     
2012
Affiliated person:  Kanagui-Muñoz, Marlen; Garriott, Patton O.; Flores, Lisa Y.; Cho, Seonghee; Groves, James
Published in:  Journal of career development ; 39
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2
Article 		Labour management for a restaurant using data envelopment analysis
Year:                     
2012
Person:  Joo, Seong-jong; Billington, Peter J.; Stoeberl, Philipp A.
Published in:  International journal of services and operations management ; 11
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3
Article 		Duration of advertising effect : considering franchising in the restaurant industry
Year:                     
2012
Person:  Park, Kwangmin; Jang, SooCheong Shawn
Published in:  International journal of hospitality management ; 31
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4
Article 		The underlying dimensions of tipping behavior : an exploration, confirmation, and predictive model
Year:                     
2012
Person:  Becker, Cherylynn; Bradley, Gregory T.; Zantow, Ken
Published in:  International journal of hospitality management ; 31
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5
Article 		Effect of diversification on firm performance : application of the entropy measure
Year:                     
2012
Person:  Park, Kwangmin; Jang, SooCheong Shawn
Published in:  International journal of hospitality management ; 31
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6
Article 		An examination of executive compensation in the restaurant industry
Year:                     
2012
Person:  Guillet, Basak Denizci; Kucukusta, Deniz; Xiao, Qu
Published in:  International journal of hospitality management ; 31
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7
Article 		Servicescape moderation on personality traits, emotions, satisfaction, and behaviors
Year:                     
2012
Person:  Lin, Ingrid Y.; Worthley, Reginald
Published in:  International journal of hospitality management ; 31
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8
Article 		Senior citizen satisfaction with restaurant service quality
Year:                     
2012
Person:  Lee, Timothy Jeonglyeol; Cho, Hwaim; Ahn, Tae-hong
Published in:  Journal of hospitality marketing & management ; 21
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9
Article 		Vom Führungsvakuum zum Führungserfolg : Erkenntnisse und Führungsprinzipien eines Spitzenkochs, Restaurantbesitzers und Restauranttesters
Year:                     
2012
Person:  Rach, Christian; Krummaker, Stefan; Vogel, Bernd
Published in:  Leadership - Best Practices und Trends
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10
Article 		Labour productivity and investments as determinants of wages : a pool data analysis of the Romanian hotel and restaurant sector
Year:                     
2012
Affiliated person:  Surugiu, Camelia; Surugiu, Marius-Razvan; Dinca, Ana-Irina; Frent, Christi
Published in:  Tourism economics : the business and finance of tourism and recreation ; 18
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11
Article 		Other customers in a service encounter : examining the effect in a restaurant setting
Year:                     
2012
Person:  Kim, Namin; Lee, Moonkyu
Published in:  The journal of services marketing ; 26
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12
Article 		Understanding the impact of culinary brand equity and destination familiarity on travel intentions
Year:                     
2012
Affiliated person:  Horng, Jeou-shyan; Liu, Chih-hsing; Chou, Hsin-yu; Tsai, Chang-yen
Published in:  Tourism management : research, policies, practice ; 33
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13
Article 		Where everybody knows your name : homophily in restaurant atmospherics
Year:                     
2012
Affiliated person:  Line, Nathan D.; Runyan, Rodney C.; Costen, Wanda; Frash, Robert; Antun, John M.
Published in:  Journal of hospitality marketing & management ; 21
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14
Article 		Effects of authentic atmospherics in ethnic restaurants : investigating Chinese restaurants
Year:                     
2011
Person:  Jang, SooCheong Shawn; Liu, Yinghua; Namkung, Young
Published in:  International journal of contemporary hospitality management ; 23
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15
Article 		The role of resource flexibility in leveraging strategic resources
Year:                     
2011
Affiliated person:  Combs, James G.; Ketchen, David J.; Ireland, R. Duane; Webb, Justin W.
Published in:  Journal of management studies : JMS ; 48
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16
Article 		The emergence of an influential practice : food for thought
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17
Article 		The limited effects of power on satisfaction with joint consumption decisions
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18
Article 		Complex service recovery processes : how to avoid triple deviation
Year:                     
2011
Person:  Edvardsson, Bo; Tronvoll, Bård; Höykinpuro, Ritva
Published in:  Managing service quality : MSQ ; an international journal ; 21
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19
Article 		Cherry-picking customers by party size in restaurants
Year:                     
2011
Person:  Thompson, Gary M.
Published in:  Journal of service research : JSR ; 14
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20
Article 		Haben ausgewählte Ziffern eine kulturspezifische Bedeutung für die Preissetzung? : eine internetbasierte Analyse
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21
Article 		Inter-relationship between firm growth and profitability
Year:                     
2011
Person:  Jang, SooCheong Shawn; Park, Kwangmin
Published in:  International journal of hospitality management ; 30
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22
Article 		Foreign travelers satisfaction with traditional Korean restaurants
Year:                     
2011
Person:  Nam, Jang-hyeon; Lee, Timothy Jeonglyeol
Published in:  International journal of hospitality management ; 30
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23
Article 		The potential for marrying local gastronomy and wine : the case of the fortunate islands
Year:                     
2011
Person:  Alonso, Abel Duarte; Liu, Yi
Published in:  International journal of hospitality management ; 30
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24
Article 		The influence of guarantees, active requests to voice and failure severity on customer complaint behavior
Year:                     
2011
Person:  McQuilken, Lisa; Robertson, Nichola
Published in:  International journal of hospitality management ; 30
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25
Article 		Do emotions play a mediating role in the relationship between owner leadership styles and manager customer orientation, and performance in service environment?
Year:                     
2011
Affiliated person:  Lee, Yong-ki; Kim, Young Sally; Son, Moon Hyun; Lee, Doo-jin
Published in:  International journal of hospitality management ; 30
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26
Article 		Structural effects of cognitive and affective reponses to web advertisements, website and brand attitudes, and purchase intentions : the case of casual-dining restaurants
Year:                     
2011
Person:  Hwang, Johye; Yoon, Yoo-shik; Park, No-hyeun
Published in:  International journal of hospitality management ; 30
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27
Article 		Generation Y consumers selection attributes and behavioral intentions concerning green restaurants
Year:                     
2011
Person:  Jang, Yoon Jung; Kim, Woo Gon; Bonn, Mark A.
Published in:  International journal of hospitality management ; 30
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28
Article 		The public house and its role in society's margins
Year:                     
2011
Person:  Sandiford, Peter John; Divers, Peter
Published in:  International journal of hospitality management ; 30
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29
Article 		Are restaurants really supersizing America?
Year:                     
2011
Person:  Anderson, Michael L.; Matsa, David A.
Published in:  American economic journal : a journal of the American Economic Association ; 3
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30
Article 		Profit or principles : why do restaurants serve organic food?
Year:                     
2011
Person:  Poulston, Jill; Yiu, Albert Yau Kwong
Published in:  International journal of hospitality management ; 30
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31
Article 		Does mandatory food safety training and certification for restaurant employees improve inspection outcomes?
Year:                     
2011
Affiliated person:  Murphy, Kevin S.; DiPietro, Robin B.; Kock, Gerald; Lee, Jumyong Stephen
Published in:  International journal of hospitality management ; 30
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32
Article 		Mergers and acquisitions and firm growth : investigating restaurant firms
Year:                     
2011
Person:  Park, Kwangmin; Jang, SooCheong Shawn
Published in:  International journal of hospitality management ; 30
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33
Article 		Modelling activity-based costing in restaurants
Year:                     
2011
Person:  Kostakis, Hara; Boskou, George; Palisidis, George
Published in:  Journal of modelling in management ; 6
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34
Article 		MARKEting der Sympathie und Lebensfreude : vom austauschbaren Gasthaus zur Life-Style-Marke
Year:                     
2011
Person:  Kubecka, Arne
Published in:  Mit der Marke zum Erfolg : Markenmanagement in Hotellerie und Gastronomie
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35
Article 		Strategische Markenführung und operative Umsetzung in der Block Gruppe
Year:                     
2011
Person:  Hoffmann, Maike
Published in:  Mit der Marke zum Erfolg : Markenmanagement in Hotellerie und Gastronomie
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36
Article 		Innengerichtetes Markenmanagement : über die Abhängigkeit von Marke und Personal in der Gastronomie
Year:                     
2011
Person:  Nungesser, Stefan; Boden, Christiane
Published in:  Mit der Marke zum Erfolg : Markenmanagement in Hotellerie und Gastronomie
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37
Article 		Vom Konzept zur Marke in der Gastronomie
Year:                     
2011
Person:  Ploner, Jean-Georges
Published in:  Mit der Marke zum Erfolg : Markenmanagement in Hotellerie und Gastronomie
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38
Article 		Zur Bedeutung der Marke in Food & Beverage
Year:                     
2011
Person:  Finkenwirth, Udo
Published in:  Mit der Marke zum Erfolg : Markenmanagement in Hotellerie und Gastronomie
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39
Article 		Green Branding - ein unaufhaltsamer Trend? : Perspektiven und Herausforderungen
Year:                     
2011
Person:  Legrand, Willy; Sloan, Philip
Published in:  Mit der Marke zum Erfolg : Markenmanagement in Hotellerie und Gastronomie
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40
Article 		Attributes that influence the evaluation of travel dining experience : when East meets West
Year:                     
2011
Person:  Chang, Richard C. Y.; Kivela, Jakša; Mak, Athena H. N.
Published in:  Tourism management : research, policies, practice ; 32
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41
Article 		Markenwert aus der Sicht der Gastronomie
Year:                     
2011
Person:  Harrington, Robert J.; Ottenbacher, Michael C
Published in:  Mit der Marke zum Erfolg : Markenmanagement in Hotellerie und Gastronomie
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42
Article 		Notes from the field : transforming the Starbucks experience
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43
Article 		The effect of physical distance between patrons and servers on tipping
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44
Article 		Welche Weine braucht die Gastronomie?
Year:                     
2011
Person:  Ernest-Hahn, Sabine
Published in:  Weinmarketing : Kundenwünsche erforschen, Zielgruppen identifizieren, innovative Produkte entwickeln
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45
Journal 		Jahresbericht ... / BdS, Bundesverband der Systemgastronomie e.V.
Year:                     
2011-; 2010/11(2011) -
Publisher:  München : BdS
Institution:  Bundesverband der Systemgastronomie; BdS, Bundesverband der Systemgastronomie e.V.
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46
Article 		Beyond objectivity : the performance impact of the perceived ability to learn and solve problems
Year:                     
2011
Person:  Tews, Michael J.; Michel, John W.; Noe, Raymond A.
Published in:  Journal of vocational behavior ; 79
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47
Book / Working Paper 		Management in der Hotellerie und Gastronomie : betriebswirtschaftliche Grundlagen
Year:                     
2011
Publisher:  München : Oldenbourg
Affiliated person:  Hänssler, Karl Heinz
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48
Article 		How do private markets address smoking externalities?
Year:                     
2011
Person:  Biehl, Amelia; Douglas, Christopher C.
Published in:  The journal of economics ; 37
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49
Article 		Understanding Chinese diners in an overseas context : a cultural perspective
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50
Article 		Street marketing : how proximity and context drive coupon redemption
Year:                     
2011
Person:  Spiekermann, Sarah; Rothensee, Matthias; Klafft, Michael
Published in:  The journal of consumer marketing ; 28
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