Globalization has led to the decentralization of research and development (R&D) activities by multinational enterprises (MNEs). Investment in these activities is affected by both the host-country environment and the investment strategies of the entrant MNEs. Using data on greenfield R&D...

"The objective of this book is to serve as a tool and an essential guide with an innovative educational approach tailored for practitioners and students seeking to on-board a modern workplace and start contributing at higher effective and efficient level. Book is also designed to be used for...

"As organizations navigate the complexities of modern information systems management (ISM), they face many challenges. Rapid technological advancements, changing workplace structures, and mainstreaming remote work have underscored the need for clear roles, responsibilities, and methods for...

As developers and companies around the world recognize the ineffeciency and costs associated with maintaining their own datacenters and computer hardware, the cloud providers beckon, offering worry-free maintenance, unlimited scalability, substantial cost savings, and automatic updating....

Current research on cloud computing often focuses on the technology itself and the benefits that one company can use and choose from cloud services. Most of the research has focused on mainstream enterprises and limited regard to Central Banks' (CBs') Cloud Computing Adoption (CCA). CBs are...

Interaktionsarbeit ist bisher in der Arbeits- und Dienstleistungsforschung sowie in Public Health noch unzureichend mit Blick auf ihre gesundheitlichen Implikationen erforscht. Zudem mangelt es an Konzepten ihrer gesundheitsförderlichen Gestaltung. Vor diesem Hintergrund wird in diesem Beitrag...

Purpose: This paper analyzes the longitudinal development of outsourcing research and practical applications in aviation technical services through a comparison with information technology (IT) outsourcing to find commonalities, differences, and trends. Although these large knowledge-intensive...

The emerging market of cloud computing encourages cloud service providers (CSPs) to deliver efficient and effective services on the basis of appropriate provisioning of service resources. Overprovisioning and underprovisioning of service capacity lead to the wastage of cloud resources and...

This paper examines drivers of domestic outsourcing through a case study of food services. It demonstrates that outsourcing is not necessarily motivated by clients’ desire to reduce costs or improve efficiency, and suggests that in some cases outsourcing may cost more than inhouse production....

Chapter 1 The Outsourcing Pivot: Advances and Challenges -- Part I Governing Traditional Outsourcing Services -- Chapter 2 The Governing Mechanisms of Successful Multisourcing Projects -- Chapter 3 What The Guardian Does in Multisourcing Projects -- Chapter 4 IT Multi-sourcing and Opportunistic...

Information Systems (IS) Sourcing is a broad umbrella term that refers to the contracting or delegating of IS- or IT-related work (e.g., an ongoing service or one-off project) to an internal or external entity (a supplier). It encompasses various sourcing models that are typically based on the...

In this paper, we analyse the results of a detailed survey of the privacy policies, and data protection terms more broadly, of 40 major cloud computing services, including Amazon Web Services, Google Cloud, and Microsoft Azure. We review terms relating to controller and processor designations;...

The issues of measuring service quality in software industry are not considered important even though the IT industry grew fast and dramatically in recent years. This research aims to investigate the customers’ perception and expectation of services provided by Quantic Co., Ltd. by using the...

Digitally deliverable services play a growing role in export-driven production in the FEALAC region, but digitally deliverable services from Latin America are used only to a limited extent by producers in Asia, and vice versa. However, this disguises the fast growth in Latin American-Asian...

The global pandemic has affected all sectors and disrupted not only supply chains but also had a particular impact on the range of services provided and the whole service sector. Outsourcing is used to adapt to business environment changes. However, in the scholarly literature, outsourcing of...

Die gesetzlichen Krankenkassen in Deutschland befinden sich in einem tiefgreifenden Prozess der digitalen Transformation. Inzwischen gibt es keine Kernaktivität mehr, weder im Verhältnis zu den Versicherten noch zu den Leistungserbringern, die ohne umfangreiche und komplexe IT-Systeme...

Despite efforts to mitigate European concerns over US governmental access to European data, the US regulatory framework is still problematic from a fundamental rights perspective, as elevated by the Schrems II ruling. The issues associated with transnational transfers of data have been further...

This paper aims to explore wage differentials between employees in three sub-industries of the cultural industries compared with the main (1-digit level) industry to which they belong. We use data from the Wage Indicator Questionnaire 2001/2002, which includes information on 12,757 employees in...

The act of people buying and downloading software (or purchasing it on CD) is very general nowadays. And with these activities, a software license agreement is being concluded. But, as new technologies emerge, new business models appear, and they need a different legal background and a different...

This paper presents the issues on the formation of the innovation policy of a road transport enterprise. The innovation policy is a key factor in the construction of a general strategy of the enterprise, i.e. the basic foundation for the subsequent development of the process and network...

Whether you are contemplating a career in service management or are working in the sector, this book will help you understand current trends, job opportunities, frustrations and progression. It also features contributions from industry professionals to show what their day-to-day service...