Retailers move products to eye-level shelves to boost their sales. However, little is known on what happens to the sales of products moved to other shelves as a result of bringing a product to the eye-level. We study how simultaneously changing the vertical locations of multiple products affects...

For many socioeconomically disadvantaged customers living in food deserts, the high costs and minimum order size requirements make attended grocery deliveries financially non-viable, although it has potential to provide healthy foods to the food insecure population. This paper proposes...

Purpose The objective of the study is to develop a methodology to strategically rank store locations using criteria such as population, store site characteristics, economic considerations, competition and so on to select the most optimal retail convenience store location....

Purpose The objective of the study is to develop a methodology to strategically rank store locations using criteria such as population, store site characteristics, economic considerations, competition and so on to select the most optimal retail convenience store location....

The redelivery problem occurs when a delivery service cannot deliver an item to the recipient on the first attempt, requiring one or more additional attempts. There are impacts on profit, efficiency, convenience, traffic, and the environment. In recent years, the redelivery problem in Japan has...

The redelivery problem occurs when a delivery service cannot deliver an item to the recipient on the first attempt, requiring one or more additional attempts. There are impacts on profit, efficiency, convenience, traffic, and the environment. In recent years, the redelivery problem in Japan has...

Purpose The purpose of this paper is to achieve intelligent superstore site selection. Yonghui Superstores partnered with Cardinal Operations to incorporate a tremendous amount of site-related information (e.g. points of interest, population density and features, distribution of competitors,...

Purpose The purpose of this paper is to achieve intelligent superstore site selection. Yonghui Superstores partnered with Cardinal Operations to incorporate a tremendous amount of site-related information (e.g. points of interest, population density and features, distribution of competitors,...

We investigate the impact of access to convenience stores and competition between convenience store chains on medical care use and expenditures in Taiwan; the country with the highest density of convenience stores in the world. Our study makes use of insurance claims from 0.85 million...

We investigate the impact of access to convenience stores and competition between convenience store chains on medical care use and expenditures in Taiwan; the country with the highest density of convenience stores in the world. Our study makes use of insurance claims from 0.85 million...

Numerous researchers have centred their attention on Customer Perceived Value towards brands but only a few have focussed on CPV towards convenience stores. The main purpose of the research is to measure the CPV dimensions and identify which dimension infl uences customer satisfaction and as a...

In this open access publication, the social cohesion of urban neighborhoods and their residents is examined, which is often viewed as vulnerable since increased mobility, individualization, wider socio-economic and demographic changes have fundamentally altered the basis for everyday social...

Taking into consideration the recent structural changes in Japan's consumer market, David Marutschke presents an analysis of the continuous improvement strategies of Japanese convenience store operators. This study highlights the efforts of companies operating under lean management systems to...

This study focuses on the store-ordering system practiced by Japanese convenience stores. The article examines (1) the conceptual categorization of such ordering systems, (2) the history of the system development at three major convenience stores, and (3) the characteristics of 7-Eleven's...