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1
Book / Working Paper 		Can governments do it better? Merger mania and hospital outcomes in the English NHS
Year:                     
2012-01
Person:  Gaynor, Martin; Laudicella, Mauro; Propper, Carol
Institution:  Centre for Market and Public Organisation (CMPO), University of Bristol
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2
Article 		An Approach Based on TRIZ Methodology and SERVQUAL Scale to Improve the Quality of Health-Care Service: A Case Study
Year:                     
2012
Person:  ALTUNTAS, Serkan; YENER, Engin
Institution:  İktisadi ve İdari Bilimler Fakültesi, Ege Üniversitesi
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3
Book / Working Paper 		Can governments do it better? : merger mania and hospital outcomes in the English NHS
Year:                     
2012
Person:  Gaynor, Martin; Laudicella, Mauro; Propper, Carol
Publisher:  Bristol : CMPO
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4
Article 		Inpatient satisfaction : an analysis of Malaysian puplic hospitals
Year:                     
2012
Person:  Manaf, Noor Hazilah Abd
Published in:  International journal of public sector management : IJPSM ; 25
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5
Article 		Employee commitment in context : the nature and implication of commitment profiles
Year:                     
2012
Person:  Meyer, John P.; Stanley, Laura J.; Parfyonova, Natalya M.
Published in:  Journal of vocational behavior ; 80
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6
Article 		Paying for hospital care : the experience with implementing activity-based funding in five European countries
Year:                     
2012
Affiliated person:  O'Reilly, Jacqueline; Busse, Reinhard; Häkkinen, Unto; Or, Zeynep; Street, Andrew
Published in:  Health economics, policy and law ; 7
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7
Article 		Beyond communication : the role of standardized protocols in a changing health care environment
Year:                     
2012
Affiliated person:  Vardaman, James M.; Cornell, Paul; Gondo, Maria B.; Amis, John M.; Townsend-Gervis, Mary
Published in:  Health care management review : HCM review ; 37
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8
Article 		Empowering leadership, perceived organizational support, trust, and job burnout for nurses : a study in an Italian general hospital
Year:                     
2012
Person:  Bobbio, Andrea; Bellan, Maria; Manganelli, Anna Maria
Published in:  Health care management review : HCM review ; 37
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9
Article 		Cultural competency assessment tool for hospitals : evaluating hospitals adherence to the culturally and linguistically appropriate services standards
Year:                     
2012
Affiliated person:  Weech-Maldonado, Robert; Dreachslin, Janice L.; Brown, Julie; Pradhan, Rohit; Rubin, Kelly L.
Published in:  Health care management review : HCM review ; 37
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10
Article 		Health information technology success and the art of being mindful : preliminary insights from a comparative case study analysis
Year:                     
2012
Person:  Trudel, Marie-Claude; Paré, Guy; Laflamme, Jonathan
Published in:  Health care management review : HCM review ; 37
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11
Article 		Is electronic health record use associated with patient satisfaction in hospitals?
Year:                     
2012
Affiliated person:  Kazley, Abby Swanson; Diana, Mark L.; Ford, Eric W.; Menachemi, Nir
Published in:  Health care management review : HCM review ; 37
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12
Article 		Hospital electronic medical record enterprise application strategies : do they matter?
Year:                     
2012
Person:  Fareed, Naleef; Ozcan, Yasar A.; DeShazo, Jonathan P.
Published in:  Health care management review : HCM review ; 37
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13
Book / Working Paper 		Healthcare finance : an introduction to accounting and financial management
Year:                     
c 2012
Person:  Gapenski, Louis C.
Publisher:  Chicago, Ill. : Health Administration Press
Institution:  Association of University Programs in Health Administration
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14
Book / Working Paper 		Prospective payment systems
Year:                     
c 2012
Person:  Abbey, Duane C.
Publisher:  Boca Raton, Fla. [u.a.] : CRC Press
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15
Book / Working Paper 		Innovationsrisikomanagement im Krankenhaus : Identifikation, Bewertung und Strategien
Year:                     
2012
Person:  Granig, Peter; Perusch, Sandra
Publisher:  Wiesbaden : Springer Gabler
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16
Article 		Performance improvement in healthcare processes
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17
Book / Working Paper 		Taking improvement from the assembly line to healthcare : the application of lean within the healthcare industry
Year:                     
c 2012
Person:  Bercaw, Ronald
Publisher:  Boca Raton, Fla. : CRC Press
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18
Book / Working Paper 		Fehler und Fehlerkultur im Krankenhaus : eine theoretisch-konzeptionelle Betrachtung
Year:                     
2012
Person:  Löber, Nils
Publisher:  Wiesbaden : Gabler
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19
Book / Working Paper 		Effizienzanalyse im stationären Sektor : eine Untersuchung anhand der Bundesländer Bayern, Hessen, Mecklenburg-Vorpommern und Sachsen
Year:                     
2012
Person:  Dittrich, Gunnar
Publisher:  Hamburg : Kovač
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20
Book / Working Paper 		Unternehmenssteuerung in deutschen Krankenhäusern : Bestandsaufnahme und Erfolgskriterien
Year:                     
2012
Publisher:  Weinheim : Wiley-VCH Verl.
Affiliated person:  Weber, Jürgen; Mahlendorf, Matthias; Kleinschmit, Fabian; Holzhacker, Martin
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21
Article 		Internal marketing and the moderating role of employees : an exploratory study
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22
Book / Working Paper 		Krankenhauslogistik : innovative Strategien für die Ressourcenbereitstellung und Prozessoptimierung im Krankenhauswesen
Year:                     
2012
Person:  Kriegel, Johannes
Publisher:  Wiesbaden : Springer-Gabler
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23
Article 		Implementing integrated supply chain management
Year:                     
2012
Person:  Carey, Dermot
Published in:  Supply chain innovation for competing in highly dynamic markets : challenges and solutions
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24
Book / Working Paper 		Effiziente Personaleinsatzplanung : Service- und Mitarbeiterorientierung erfolgreich verbinden
Year:                     
2012
Person:  Burkert, Wolfgang
Publisher:  Stuttgart : Kohlhammer
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25
Book / Working Paper 		Hospital competition with soft budgets
Year:                     
2012
Person:  Brekke, Kurt R.; Siciliani, Luigi; Straume, Odd Rune
Publisher:  Bergen : Norwegian School of Economics and Business Administration, Dep. of Economics
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26
Article 		Neues Entgeltsystem in der Psychatrie : eine Kostenanalyse aufwandshomogener Gruppen in der Akutbehandlung Alkoholabhängiger
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27
Article 		Rechtliche Möglichkeiten und Grenzen von Kooperationsstrategien zwischen Krankenhäusern und niedergelassenen oder freien Ärzten
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28
Article 		Betriebliches Risikomanagement als integrativer Bestandteil der Balanced Scorecard am Beispiel eines mittelgroßen Krankenhauses
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29
Article 		Die Rolle des Aufsichtsrats im Krankenhaus
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30
Article 		Evaluation eines Trainings für Oberärzte
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31
Article 		Führung und Zielvereinbarungen
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32
Article 		Grundlagen und konzeptionelle Vielfalt der Führung im Krankenhaus
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33
Article 		Reorganisation der Intensivmedizin : theoretische Aspekte und konkrete Ergebnisse
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34
Article 		Projekt "Fallwagen" am Universitätsklinikum Hamburg-Eppendorf (UKE)
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35
Article 		Tätigkeitsprofile, Organisation und Prozessorientierung : ein umfassendes Anwendungsbeispiel zum Redesign von Kooperation und Arbeitsteilung
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36
Article 		Strategische Prozessoptimierung mit dem ServiceBlueprint : die Umstrukturierung der kombinierten Anästhesieambulanz der Klinik für Anästhesiologie, Intensivmedizin und Schmerztherapie am Universitätsklinikum Frankfurt
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37
Article 		Pflege und Pflegemanagement
Year:                     
2012
Person:  Schran, Paul
Published in:  Das System der medizinischen Versorgung
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38
Article 		Stationäre Versorgung
Year:                     
2012
Person:  Blum, Karl
Published in:  Das System der medizinischen Versorgung
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39
Book / Working Paper 		The effect of physician fees and density differences on regional variation in hospital treatments
Year:                     
2012
Person:  Douven, Rudy; Mocking, Remco; Mosca, Ilaria
Publisher:  Den Haag : CPB Netherlands Bureau for Economic Policy Analysis
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40
Article 		"The collector will call" : controlling philanthropy through the annual reports of the royal infirmary of Edinburgh, 1837 - 1856
Year:                     
2012
Person:  Jackson, William J.
Published in:  Accounting history review ; 22
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41
Book / Working Paper 		Can governments do it better? : merger mania and hospital outcomes in the English NHS
Year:                     
2012
Person:  Gaynor, Martin; Laudicella, Mauro; Propper, Carol
Publisher:  London : Centre for Economic Policy Research
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42
Book / Working Paper 		Erfolgsfaktor strategisches Management, Controlling und Personal : Zukunft des Gesundheitswesens
Year:                     
2012
Publisher:  [Freiburg im Breisgau] : Centaurus
Affiliated person:  Deickert, Frank
Institution:  Roche Diagnostics Deutschland GmbH <Mannheim>
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43
Article 		Singapore : Alexandra Hospital ; realizing the value of older workers
Year:                     
2012
Person:  Chia, Audrey; Lim, Angeline
Published in:  Global human resource management casebook
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44
Book / Working Paper 		Lean Management in Krankenhäusern : Erfolgsfaktoren für die Umsetzung
Year:                     
2012
Person:  Pöhls, Katja
Publisher:  Wiesbaden : Gabler
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45
Article 		Preparation of chemotherapy drugs : planning policy for reduced waiting times
Year:                     
2012
Affiliated person:  Masselink, Inge H. J.; Mijden, Thomas L. C. van der; Litvak, Nelly; Vanberkel, Peter T.
Published in:  Omega : the international journal of management science ; 40
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46
Book / Working Paper 		Innovative procedures: the key factor for hospital performance
Year:                     
2011-12
Person:  Gobillon, Laurent; Milcent, Carine
Institution:  HAL
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47
Book / Working Paper 		Accounting for heterogeneity in the measurement of hospital performance
Year:                     
2011-12
Person:  Widmer, Philippe K.; Zweifel, Peter; Farsi, Mehdi
Institution:  Department of Economics - University of Zurich
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48
Book / Working Paper 		Does prospective payment increase hospital (in)efficiency? Evidence from the Swiss hospital sector
Year:                     
2011-12
Person:  Widmer, Philippe K.
Institution:  Department of Economics - University of Zurich
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49
Book / Working Paper 		Geographic Differences in Hospital Waiting Times
Year:                     
2011-11-01
Person:  Johar, Meliyanni; Jones, Glenn; Keane, Michael; Savage, Elizabeth; Stavrunova, Olena
Institution:  School of Finance and Economics, University of Technology
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50
Book / Working Paper 		Evaluating Hospital Efficiency Adjusting for Quality Indicators: an Application to Portuguese NHS Hospitals
Year:                     
2011-11
Person:  : Álvaro Almeida; Fique, José Pedro
Institution:  Faculdade de Economia, Universidade do Porto
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