Purpose: To identify the skills that, in the processes of digitalization and Industry 4.0, contribute to improving the professional behaviours of the employees involved in these processes.Design/methodology/approach: For this purpose, a Delphi study was carried out, collecting the opinions of 38...

In response to the pandemic, business leaders are increasingly investing in technology to enhance work processes. However, there is a gap in understanding how innovative work behavior (IWB) can facilitate this digital transformation and improve Information Technology (IT) helpdesk services. This...

Modern information and communication technology (ICT), as a complex system of tools and systems, affects the individual and society as a whole. Its presence and application are not limited to the professional environment but are woven into all aspects of an individual's everyday reality. The key...

Purpose: The current research aimed to evaluate IT personnel proficiency levels at various management levels. This study aimed to learn how competency mapping is used to analyse the blend of skills among various people to create the most cohesive team and deliver higher-quality work....

Emotional Intelligence has been linked with many desirable performance outcomes; however, the strength and nature of this impact has often been debated. Leading researchers advocate the use of specific, relevant and well-established instruments in empirical research to study Emotional...

The purpose of the qualitative modified Delphi study was to determine the reason technology professionals voluntarily terminate employment in the hospitality industry, methods attempted by hospitality leaders for retention, and potential programs and strategies leaders in the hospitality...

Purpose This study aims to explore how information technology (IT) professionals perceive work-life balance (WLB) in a work-from-home (WFH) setup. Additionally, it explores what emotions one may associate with such changing work environments, which have high implications for organisational...

Several decades of expansion in digital communications, web commerce, and online distribution have altered regional IT labor market returns in the United States. IT occupations experienced similar wage growth as STEM occupations involving IT-related work activities, and wage inequality rose...

The turnover of IT professionals is a perpetual challenge for non-IT organizations. Based on self-categorization theory, this study proposes that IT employees’ turnover may be mitigated by fostering their identification with non-IT organizations, which can be done by meeting various...

The field of cybersecurity - the protection of electronic data - offers one of the fastest growing job markets today. As the sector grows in importance there will be a rapidly growing demand for qualified analysts, cryptographers, engineers, architects, managers, and executive leaders. The...

As societies become increasingly digital, the importance of cyber security has grown significantly for individuals, companies, and nations. The rising number of cyber attacks surpasses the existing defense capabilities, partly due to a shortage of skilled cyber security professionals. This...

Amidst the rise of remote work, we ask: what are the effects of proximity to coworkers? We find being near coworkers has tradeoffs: proximity increases long-run human capital development at the expense of short-term output. We study software engineers at a Fortune 500 firm, whose main campus has...

"Written in an accessible style with comprehensive coverage, the Handbook of Gender and Technology provides an excellent foundation examining gender equity in technology fields. Covering the state of the art, chapters consider three key influences - environmental, identity, and individual - to...

As societies become increasingly digital, cyber security has become a priority for individuals, companies and nations. The number of cyber attacks is exceeding defence capabilities, and one reason for this is the lack of an adequately skilled cyber security workforce. This report analyses the...

Information technology (IT) professionals play an important role in firms' IT investments, technology formation, development, and innovation, contributing to economic growth in the U.S. The use of temporary work visas and related immigration policies that import foreign IT professionals has...

Introduction : for whom the love works in digital game production? -- The unequal ludopolitical regime of game production : who can play, who has to work? -- The end of the garage studio as a technomasculine space : financial security, streamlined creativity, and signs of friction -- Gaming the...

Introduction : for whom the love works in digital game production? -- The unequal ludopolitical regime of game production : who can play, who has to work? -- The end of the garage studio as a technomasculine space : financial security, streamlined creativity, and signs of friction -- Gaming the...

A long working hours is a common issue in a software industry. This research study was carried out to investigate the impact of working environment on job satisfaction of software professionals in software industry. Work environment, results that are affected by job satisfaction on employee's...

We test the hypothesis that IT workers accept a compensating differential to work with emerging IT systems, and that employers that invest in these systems can, in turn, capture greater value from the wages they pay. We show that much of the utility IT workers derive from these systems is from...

We test the hypothesis that IT workers accept a compensating differential to work with emerging IT systems, and that employers that invest in these systems can, in turn, capture greater value from the wages they pay. We show that much of the utility IT workers derive from these systems is from...