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Year of publication
Subject
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Internal services 485 Interne Dienstleistung 485 Business services 171 Unternehmensdienstleistung 171 Deutschland 122 Germany 118 Human Resource Management 53 Personalmanagement 53 Consultancy services 51 Unternehmensberatung 51 IT service provider 46 IT-Dienstleister 46 Zentrale Dienstleistung 44 Organisatorischer Wandel 43 Organizational change 43 Controlling 41 Management control 40 Outsourcing 37 Business process management 34 Prozessmanagement 34 Multinationales Unternehmen 32 Dienstleistungsqualität 29 Service quality 29 Dienstleistungsmanagement 27 Service management 27 Organisationsstruktur 26 Organizational structure 26 Theorie 26 Theory 26 Transnational corporation 26 Dienstleistungssektor 24 Service industry 24 Strategisches Management 22 Konzern 21 Corporate group 20 Erfolgsfaktor 19 Information management 19 Informationsmanagement 19 USA 19 United States 19
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Online availability
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Undetermined 72 Free 55 CC license 1
Type of publication
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Article 360 Book / Working Paper 140
Type of publication (narrower categories)
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Aufsatz im Buch 181 Book section 181 Article in journal 165 Aufsatz in Zeitschrift 165 Case study 41 Fallstudie 41 Hochschulschrift 37 Graue Literatur 27 Non-commercial literature 27 Thesis 27 Arbeitspapier 20 Working Paper 20 Aufsatzsammlung 17 Collection of articles of several authors 13 Sammelwerk 13 Interview 4 Dissertation u.a. Prüfungsschriften 2 Guidebook 2 Konferenzschrift 2 Lehrbuch 2 Ratgeber 2 Textbook 2 Collection of articles written by one author 1 Company information 1 Conference paper 1 Conference proceedings 1 Firmeninformation 1 Forschungsbericht 1 Konferenzbeitrag 1 Sammlung 1
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Language
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German 274 English 224 Undetermined 2 Polish 1
Author
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Bondarouk, Tanya 15 Keuper, Frank 10 Glahn, Carsten von 8 Lueg, Kai-Eberhard 7 Fischer, Thomas M. 6 Meijerink, Jeroen 6 Vollmer, Marcell 6 Richter, Ansgar 5 Röder, Stefan 5 Appel, Wolfgang 4 Felisiak, Werner 4 Herbert, Ian 4 Janssen, Marijn 4 Michel, Uwe 4 Moscho, Alexander 4 Niedereichholz, Christel 4 Schulz, Veit 4 Silk, Alvin J. 4 Braun, Corina 3 Breitner, Michael H. 3 Deelmann, Thomas 3 Georgi, Dominik 3 Horsky, Sharon 3 Joha, Anton 3 Kirchberg, Andreas 3 Kuo, Tsuilin 3 Looise, Jan Kees 3 Maatman, Marco 3 Marciniak, Róbert 3 Martin-Pérez, Nuria-Julia 3 Michael, Steven C. 3 Moll, Leif E. 3 Oecking, Christian 3 Petmecky, Arnd 3 Richter, Philipp Clemens 3 Riedel, Alexander 3 Schuppan, Tino 3 Seal, Willie B. 3 Sterzenbach, Sven 3 Teubner, Alexander 3
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Institution
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Springer Fachmedien Wiesbaden 3 Deutscher Bibliothekartag <69, 1979, Berlin, West> 1 European Commission / Directorate-General for Regional Policy 1 Konferenz "Institutionelle Vielfalt und Neue Übersichtlichkeit - Zukunftsperspektiven Effizienter Steuerung Öffentlicher Aufgaben zwischen Public Management and Public Governance" <2008, Leipzig> 1 OECD 1 PwC 1 Schmalenbach-Gesellschaft für Betriebswirtschaft 1 Schmalenbach-Gesellschaft für Betriebswirtschaft / Arbeitskreis Shared Services 1
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Published in...
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Corporate Shared Services : Bereitstellung von Dienstleistungen im Konzern 22 Finance bundling and finance transformation : shared services next level 16 Inhouse Consulting 15 SpringerLink / Bücher 13 Inhouse-Consulting in Deutschland : Markt, Strukturen, Strategien 9 Controlling : Zeitschrift für erfolgsorientierte Unternehmenssteuerung 8 Shared services as a new organizational form 8 European management journal 5 Organisationsentwicklung : Zeitschrift für Unternehmensentwicklung und Change Management 5 Gabler Edition Wissenschaft 4 Journal of accounting & organizational change 4 Journal of business research : JBR 4 Liquid legal : transforming legal into a business savvy, information enabled and performance driven industry 4 Manufacturing & service operations management : M & SOM 4 Personalführung : das DGFP Magazin für das Personalmanagement 4 Personnel review : a professional journal reporting new developments in research, theory and practice of personel management 4 Strategic outsourcing : an International journal 4 Zeitschrift der Unternehmensberatung : ZUb 4 ZfbF-Sonderheft 4 Controlling & management review : Zeitschrift für Controlling & Management 3 HMD : Praxis der Wirtschaftsinformatik 3 Innovatives IT-Management : Management von IT und IT-gestütztes Management 3 Journal of corporate treasury management : the official publication of the Finance and Treasury Association 3 Krankenhausmanagement : Strategien, Konzepte, Methoden 3 Neue Geschäftsmodelle für das Personalmanagement : von der Kostenoptimierung zur nachhaltigen Wertsteigerung 3 Personalwirtschaft : das Magazin für den Job HR 3 Serviceorientierung im Unternehmen : Forum Dienstleistungsmanagement 3 The international journal of human resource management 3 Wirtschaftsinformatik & Management : Zeitschrift für Business-IT 3 Working papers / Harvard Business School, Division of Research 3 Accounting, auditing & accountability journal 2 Advanced series in management 2 Arbeitsberichte des Instituts für Wirtschaftsinformatik 2 BestMasters 2 Bilanz + Buchhaltung : die Zeitschrift für Rechnungswesen und Steuern 2 Controller Magazin : Praxiswissen zur Unternehmenssteuerung : Mitgliederzeitschrift des Internationalen Controller Vereins und der RMA Risk Management Association & Rating Association e.V. 2 Controlling & Management review / Sonderheft : ZfCM : Zeitschrift für Controlling & Management 2 Corporate Governance und Interne Revision : Handbuch für die Neuausrichtung des Internal Auditings 2 Das Wirtschaftsstudium : wisu ; Zeitschrift für Ausbildung, Prüfung, Berufseinstieg und Fortbildung 2 Der M & A-Prozess : Konzepte, Ansätze und Strategien für die Pre- und Post-Phase 2
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Source
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ECONIS (ZBW) 491 USB Cologne (EcoSocSci) 8 RePEc 1
Showing 1 - 50 of 500
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Implementing shared service centres in Big 4 audit firms : an exploratory study guided by institutional theory
Aschauer, Ewald; Quick, Reiner - In: Accounting, auditing & accountability journal 37 (2024) 9, pp. 1-28
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How finance shared services affect profitability : an IT business value perspective
Chen, Xin; Dai, Qizhi; Na, Chaohong - In: Information technology and management 25 (2024) 4, pp. 367-382
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Welfare maximization in stable sharing services
Salmaso, Pietro - In: Socio-economic planning sciences : the international … 93 (2024), pp. 1-9
We propose a model of sharing of public services among local governments. Our model is an application of Nicoló et al. (2023) and combines features of two models: assignment games (Shapley and Shubik, 1971) and the division problem (Sprumont, 1991). I show that the SAM algorithm provided in...
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Performance management systems in a shared service centre : an exploration of organisational injustice
Lepistö, Lauri; Lepistö, Sinikka - In: Journal of organizational effectiveness : people and … 11 (2024) 2, pp. 375-391
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Welfare Maximisation in Stable Sharing Services
Salmaso, Pietro - 2023
We propose a model of sharing of public services among local governments. Our model is an application of Nicolo et al. (2023) and combines features of two models: assignment games (Shapley and Shubik (1971)) and the division problem (Sprumont (1991)). We provide an algorithm (The Simple SAM)...
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Modern shared service centers as an alternative to traditional settlements of international transactions : a case study
Brojakowska-Trząska, Magdalena; Sobieraj, Marcin - In: European research studies 25 (2022) 1, pp. 243-253
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Diagnosing service success and failure incidents in the consumer-to-business sharing economy : a case of logistics sharing
Huang, Shiu-Li; Lee, Ya-Jung - In: Journal of global information management 30 (2022) 2, pp. 1-16
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Mobilising a shared service centre in a power-dominant context : an actor-network analysis in a Chinese state-owned enterprise
Azhar, Zubir - In: Journal of accounting & organizational change : JAOC 20 (2024) 5, pp. 797-820
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Experimentally disentangling donors' perceptions of government-supported nonprofits : cost-efficiency, program impact, and shared services
Hung, ChiaKo; Tian, Yuan; Zhang, Youlang - In: Nonprofit and voluntary sector quarterly : journal of … 53 (2024) 2, pp. 485-509
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Enabling Inter-Municipal Shared Service Provision in Lithuania : Proposed Legal and Institutional Framework and Piloting Approach in Tauragė+ Functional Zone
OECD - 2024
Lithuania is experiencing rapid demographic change, with the population ageing and significantly shrinking in recent decades. This trend has put pressure on the provision of public services, especially at the municipal level, and is expected to continue in the coming years. Ongoing efforts are...
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Sharing service in healthcare systems : a recent survey
Wang, Ziwei; Chen, Hongmin; Luo, Jun; Wang, Chunming; … - In: Omega : the international journal of management science 129 (2024), pp. 1-17
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Intermunicipal cooperation and agreement formalization
Aldag, Austin M.; Warner, Mildred - In: Journal of economic policy reform 27 (2024) 2, pp. 249-268
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Influence of the financial shared service center on the quality of accounting information
Zhang, Junchao - In: Review of accounting & finance 23 (2024) 3, pp. 313-329
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Shared service delivery can increase client engagement : a study of shared medical appointments
Buell, Ryan W.; Ramdas, Kamalini; Sönmez, Nazlı; … - In: Manufacturing & service operations management : M & SOM 26 (2024) 1, pp. 154-166
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Factors Affecting Adoption of Electric Bikes Shared Services in India
Yadav, Gourav Kumar - 2021
The focus on electric bike shared services is a new trend in the developing country like India. Most of the studies on electric bike shared services are done on the consumer behavior patterns of people in countries from Europe and China. Generally, consumer behavior is much inclined towards the...
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Do you have a room for us in your IT? : an economic analysis of shared IT services and implications for IT industries
Chen, Min; Pang, Min-Seok; Kumar, Subodha - In: MIS quarterly 45 (2021) 1, pp. 225-268
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Accountants robots in shared service centers : effects of the culture for innovation, work engagement and performance measurement system
Colombo, Valter Luís Barbieri; Beuren, Ilse Maria - In: The journal of business & industrial marketing 38 (2023) 12, pp. 2760-2771
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Equilibrium queueing analysis in a ride-hailing service with sharing option
Wang, Jianfu; Chua, Geoffrey A.; Sainathan, Arvind; … - In: Journal of the Operational Research Society 74 (2023) 12, pp. 2473-2492
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Public sector shared services and the lean methodology : implications on military organizations
Costa, Renato J. Lopes da; Resende, Tiago; Dias, … - In: Journal of open innovation : technology, market, and … 6 (2020) 3/78, pp. 1-13
During the economic and financial crisis, private and public organizations were subject to a constant reduction in costs and resources. Public shared service models felt compelled to adopt the Lean methodology with the aim of reducing costs, reducing waste and increasing employee satisfaction...
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Can shared service delivery increase customer engagement? : a study of shared medical appointments
Buell, Ryan W.; Ramdas, Kamalini; Sonmez, Nazli - 2020
Customers and providers alike often consider one-on-one service delivery to be ideal, assuming – perhaps unquestioningly – that devoting individualized attention maximizes customer engagement and improves outcomes. Alternatively, shared service delivery, in which customers are served in...
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Are accounting services threatened by moving to shared service centers? : an empirical evidence of Czech companies
Šindelář, Michal; Janasová, Barbora - In: International journal of economic sciences : IJES 9 (2020) 2, pp. 111-127
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Competencies of managers of deep organizational changes
Czainska, Katarzyna - In: European research studies 23 (2020) 7, pp. 466-485
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10012510158
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Shared-services cooperatives : strengthening local economies through collaboration
Clamp, Christina; Amendah, Eklou Romaric; Coren, Carol - 2019
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Share it or buy it? : exploring the effects of product brand attachment on commercial sharing services
Wei, Xiaoyong; Jung, Sojin; Choi, Tsan-Ming - In: Journal of business research : JBR 153 (2022), pp. 115-127
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Exploring factors influencing service trade-offs in the higher education sector : evidence from Malaysia
Saravanan Raman; Mohd Suki, Norazah; Lee Heng Wei; … - In: International journal of quality and service sciences 14 (2022) 4, pp. 555-575
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Incentives for shared services : multiserver queueing systems with priorities
Liu, Hanlin; Yu, Yimin - In: Manufacturing & service operations management : M & SOM 24 (2022) 3, pp. 1751-1759
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Delivery by design : intermunicipal contracting, shared services, and Canadian local government
Spicer, Zachary - 2022
"Municipalities in Canada have an array of servicing options available to them when producing or delivering local services, such as water, public transit, and waste collection, including in-house provision or privatization. However, services may also be contracted or jointly-delivered with...
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Quality management of financial shared service center in the digitalization context : a case study of HX Financial Shared Services Center
Liu, Junyong; Liu, Minghui; Sun, Ruiqi - In: Frontiers of business research in China : selected … 16 (2022) 2, pp. 207-224
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6 Transforming Global Shared Services in the UN
Flanding, Jens P.; Grabman, Genevieve M. - In: Purpose-driven innovation : lessons from managing …, (pp. 127-140). 2022
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The emergence of shared service centers in multidivisional corporations : theoretical considerations and empirical evidence
Richter, Philipp Clemens - 2018
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Implementing shared services in the UK central government : a five-year progress report using longitudinal bureaumetrics
Elston, Thomas - In: OECD journal on budgeting 21 (2021) 2, pp. 2-21
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Shared services centres in the public and private sectors : the case study of the United Kingdom
Gawłowski, Robert; Modrzyński, Paweł - In: Journal of corporate responsibility and leadership : JCR&L 4 (2017) 2, pp. 25-42
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Kompetenzsteuerung im Controlling : ein Vorgehensmodell auf Basis des AHP zur Entwicklung der Finance Business Partner Funktion
Seefried, Johannes - 2017
Die Transformation des Controllings hin zu einer Business Partner Organisation erfreut sich wachsender Beliebtheit. In der Literatur erscheinen immer häufiger Publikationen, die den Wandel von einem klassischen Finanzleiter zu einem Business Partner beschreiben. Auch Berater propagieren die...
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The Effectiveness of Shared Services Engineering and Project Management as Basis for an Innovative Strategic Project Management System
Al-Baiji, Majed; Bertillo, Dr. Julius B. - 2016
This paper provides an overview of Centralized Shared Services Management (CSSM) concept as an idea initiated by SABIC top management to reach their goals successfully and to gain the expected values of strategic management change. These shared services organizations have been structured from...
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Preliminary assessment of the shared service facilities
Medalla, Erlinda M.; Del Prado, Fatima Lourdes; … - 2016
This paper assesses one of the pillars of the "Big Push" for micro, small, and medium enterprise (MSME) development of the Department of Trade and Industry (DTI): the shared service facility (SSF). Implemented in 2013, SSF seeks to address the gaps and bottlenecks in the value chain of priority...
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Hybrid Virtual Teams in Shared Services Organizations : Practices to Overcome the Cooperation Problem
Afflerbach, Thomas - 2020 - 1st ed. 2020
Introduction -- Theory: Challenges for Cooperation -- Theory: Solutions to Foster Cooperation -- Method -- Findings: Expression of Contextual Challenges -- Findings: Practices to Foster Cooperation -- Discussion -- Conclusion
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Erfolgreiche digitale Transformation von Shared Services
Fischer, Thomas M. (ed.); Lueg, Kai-Eberhard (ed.) - Schmalenbach-Gesellschaft für Betriebswirtschaft - 2020
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Ahead of the game : antecedents for the success of shared service centers
Richter, Philipp Clemens; Brühl, Rolf - In: European management journal 38 (2020) 3, pp. 477-488
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Hybrid virtual teams in shared services organizations : practices to overcome the cooperation problem
Afflerbach, Thomas - 2020
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Erfolgreiche digitale Transformation von Shared Services
Fischer, Thomas M. (ed.); Lueg, Kai-Eberhard (ed.) - 2020
Herausforderungen der digitalen Transformation von Shared Services und SSOs -- Implementierung digitaler Prozesse -- Human Resource Management in digitalisierten SSOs -- Risikomanagement im Rahmen der Digitalisierung von Shared Services -- Business Analytics in Shared Service Organisationen.
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Analysis of the implementation of a lean service in a shared service center : a study of stability and capacity
Sum, Fabiane Flores; Paula, Istefani Carisio de; … - In: IEEE transactions on engineering management : EM 67 (2020) 2, pp. 334-346
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Digitale Transformation, Prozessinnovation und Gestaltung des Controlling : Entwicklungen bei Unternehmen und Shared Service Organisationen
Schneck, Lorenz - 2020
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Cost-effectiveness of referring patients to centers of excellence for mitral valve surgery
Wang, Guihua; Li, Jun; Fazzalari, Franco L.; Hopp, … - 2015
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10011284772
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HR Shared Service Center : Anforderungen und Erfahrungen
Armutat, Sascha; Hormes, Frank; Jablonska, Malgorzata; … - 2015
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Build it, buy it or both? : rethinking the sourcing of advertising services
Silk, Alvin J.; Stiglin, Marta M. - 2015
This paper provides an update on the current state of in-house agencies. Whereas traditional consideration of internalizing advertising services was framed as a binary choice of build or buy, today's advertisers frequently pursue hybrid policies of build and buy to procure the customized bundle...
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The jewel in the crown : enterprise architecture at Chubb
Smith, Heather; Watson, Richard T. - In: MIS quarterly executive 14 (2015) 4, pp. 195-209
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Cost-Effectiveness of Referring Patients to Centers of Excellence for Mitral Valve Surgery
Wang, Guihua; Li, Jun; Hopp, Wallace J.; Fazzalari, Franco - 2015
BACKGROUND The 2014 American Heart Association/American College of Cardiology Valvular Heart Disease Guidelines state that mitral valve diseases should be repaired at a Center of Excellence (CoE). We evaluate the cost-effectiveness of such referrals. METHODS We estimate patients’ life...
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The role of collaborative behavior and artifacts : understanding change in accounting and control practices
Wagner, Monica Christina - 2019
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Inhouse Reporting Factory : eine kurze Einführung
Weich, Ilka; Löchte, Ellen - In: Corporate finance : Finanzierung, Kapitalmarkt, … 10 (2019) 11/12, pp. 313-314
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Theoretical concepts and practical applications of accounting-related shared service centres in medium-sized firms
Bantscheff, Stefan; Britzelmaier, Bernd - In: The synergy of business theory and practice : advancing …, (pp. 13-38). 2019
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