In the 21st century, the working environment is changing rapidly, and competition is fierce. In industries such as airlines, it is crucial to identify the factors that drive employee performance. This study aims to determine the elements of organizational citizenship behaviors (OCBs) that have...

Organizations need high performance from their employees to achieve their goals, provide specialized services and products, and ultimately secure a competitive edge. Performance is also a source of satisfaction for employees, as it creates feelings of mastery and pride. Different leadership...

In a time marked by the urgent need to enhance the quality and productivity of Mongolia's hospitality sector, this research aimed to boost job performance through increased employee engagement and the identification of influencing factors. Initially, core indicators such as increased employee...

Psychological Capital (PsyCap) as a personal resource is a central component of the positive behaviour of an organization that motivates employees for productivity and performance. The components of PsyCap (self-efficacy, hope resilience, and optimism) form the coping mechanism in reducing the...

This study aimed to identify the factors that can improve job performance by scrutinizing various variables, namely organizational identification, Islamic work ethic, work engagement, and organizational commitment, based on the perspective of engagement theory. The respondents consisted of 206...

This paper examined the mediating role of emotional intelligence in the relationship between psychological empowerment and job performance. The quantitative approach was employed using a survey research design with a sample of 289 respondents from the star-rated hotels in the Central Region,...

A substantial body of literature has analyzed the influence of psychological empowerment on individual and organizational outcomes. However, there is still a need to examine how empowered employees achieve higher performance. To fill this gap in the literature, this study analyzed the mediating...

Character strengths are presumed to highlight those qualities that are best in people and reflect people’s potential for achieving personal well-being and contributing to the workplace. The present study intended to corroborate the predictive role of character strengths and strengths use for...

Despite recent interest in Industry 4.0, little is known about the relationship between job involvement and job performance of millennial workers in companies. The present study addresses this knowledge gap by exploring the mediation of the adoption of Industry 4.0 technologies (IND) between job...

This study aimed to examine the relationships between ethical leadership behavior, ethical work climate, employee job performance, and customer service quality. The impact of ethical leadership on three types of ethical climates-egoist, benevolent, and principled-, employee job performance, and...

The purpose of this study is to examine the role of budgetary participation of employees in boosting their performance and through mental model and individual creativity. To address this research question, the study conducts a survey among 78 municipal officers from Lampung regional province...

While extensive literature is available on the relationships between transformational leadership, job satisfaction, rewards, and job performance, few studies examine the moderating roles of financial and non-financial rewards on these relationships. This study examines the moderating effects of...

Millennials and Gen Z now dominate the global workforce, each with distinct reward preferences influencing motivation and creativity. Understanding these distinctions is critical for improving employee retention and performance. This research aims to evaluate the efficacy of intrinsic and...

We study a dynamic principal-agent setting in which both sides learn about the importance of effort. The quality of the agent's output is not observed directly. Instead, the principal jointly designs an evaluation technology and a wage schedule. More precise performance evaluation reduces...

The Impostor Phenomenon (IP) is a widespread psychological phenomenon impacting the personal and professional experiences of individuals. This study aims to examine the impact of the IP on employee well-being, performance, and job satisfaction within Higher Education Institutions (HEIs) in...

To understand how telework is perceived among occupational groups with different work tasks within the same company, this qualitative study aimed to explore how managers and employees experience telework in relation to well-being, individual performance, and the work environment. This...

Team performance depends not only on the individual abilities of its members and cooperation between them but also on psychological factors such as confidence, rivalry, and perceived pressure. In a regular work environment, it is challenging to isolate the contribution of psychological factors....

Purpose - A paternalistic employer is one that looks down on its employees and expects them to do everything their way. On the other hand, the job demand-resource (JD-R) model, developed by Arnold Bakker and Evangelia Demerouti, has been widely used in the last decade to characterize the...