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Year of publication
Subject
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Professional services 1,027 Freie Berufe 890 Deutschland 358 Germany 304 Freier Beruf 224 Business services 221 Unternehmensdienstleistung 220 Dienstleistungssektor 161 Service industry 159 Selbstständige 128 Self-employed 128 professional services 93 Theorie 62 Theory 61 Unternehmensgründung 57 Business start-up 52 USA 52 EU countries 47 EU-Staaten 47 Service quality 47 United States 47 Dienstleistungsqualität 46 Relationship marketing 46 Dienstleistung 39 Beziehungsmarketing 38 United Kingdom 38 Großbritannien 37 Knowledge management 37 Regulierung 36 Regulation 35 Wissensmanagement 35 Entrepreneurship 34 Entrepreneurship approach 34 SME 32 Services 32 KMU 31 Physicians 31 Ärzte 31 Human Resource Management 30 Personalmanagement 30
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Online availability
All
Undetermined 274 Free 220 CC license 4
Type of publication
All
Article 624 Book / Working Paper 622 Journal 31 Other 1
Type of publication (narrower categories)
All
Article in journal 338 Aufsatz in Zeitschrift 338 Graue Literatur 205 Non-commercial literature 205 Aufsatz im Buch 151 Book section 151 Working Paper 134 Arbeitspapier 128 research-article 82 Hochschulschrift 71 Thesis 49 Amtsdruckschrift 46 Government document 46 Collection of articles of several authors 40 Sammelwerk 40 Konferenzschrift 35 Statistik 22 Bibliografie enthalten 19 Bibliography included 19 Aufsatzsammlung 18 Conference proceedings 18 Dissertation u.a. Prüfungsschriften 14 Ratgeber 13 Statistics 12 Guidebook 11 Advisory report 10 Gutachten 10 Conference paper 9 Festschrift 9 Konferenzbeitrag 9 Case study 7 Fallstudie 7 Handbook 6 Handbuch 6 Mehrbändiges Werk 6 Multi-volume publication 6 case-report 6 Gesetz 5 Law 5 No longer published / No longer aquired 5
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Language
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English 685 German 484 Undetermined 76 French 20 Italian 8 Dutch 7 Spanish 5 Danish 2 Malay (macrolanguage) 2 Finnish 1 Russian 1 Swedish 1 Chinese 1
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Author
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Merz, Joachim 79 Wasilewski, Rainer 29 Paic, Peter 24 Oberlander, Willi 17 Zwick, Markus 12 Süß, Stefan 11 Kaiser, Stephan 10 Empson, Laura 9 Werr, Andreas 9 Greenwood, Royston 8 Räthke, Solvig 8 Deneke, Johann F. Volrad 7 Kranzusch, Peter 7 Mattoo, Aaditya 7 Patterson, Paul G. 7 Barlevy, Gadi 6 Fernandes, Ana Margarida 6 Herrmann, Harald 6 Jong, Geert R. A. de 6 Kräuter, Maria 6 Muzio, Daniel 6 Rathjen, Tim 6 Böhm, Paul 5 Eibel-Spanyi, Katalin 5 Keil, Günter 5 Kirsten, Dagmar 5 Krebs, Tom 5 Law, Marc T. 5 Neal, Derek A. 5 Rucha, Rafael 5 Rönnau, Andreas 5 Sahner, Heinz 5 Scheffel, Martin 5 Stolze, Henning 5 Suddaby, Roy 5 Suprinovič, Olga 5 Arruñada, Benito 4 Bedau, Klaus-Dietrich 4 Bosak, Janine 4 Canton, Erik 4
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Institution
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Friedrich-Alexander-Universität Erlangen-Nürnberg / Institut für Freie Berufe 13 Institut für Freie Berufe <Nürnberg> 11 Stiftung zur Förderung der Wissenschaftlichen Forschung über Wesen und Bedeutung der Freien Berufe 10 Forschungsinstitut Freie Berufe 9 Bundesverband der Freien Berufe 6 Europäische Kommission 6 OECD 6 USA / Bureau of the Census 5 Deutschland / Bundesregierung 4 European Parliament / Directorate-General for Internal Policies of the Union 4 International Monetary Fund (IMF) 4 Bayern / Staatsministerium für Wirtschaft, Verkehr und Technologie 3 Nomos Verlagsgesellschaft 3 Bayern / Bayerisches Staatsministerium für Wirtschaft, Infrastruktur, Verkehr und Technologie 2 Bayern / Staatsministerium für Wirtschaft und Verkehr 2 Bayern / Staatsministerium für Wirtschaft, Infrastruktur, Verkehr und Technologie 2 Deutschland 2 Deutschland / Bundesministerium der Finanzen 2 Deutschland / Statistisches Bundesamt 2 Deutschland <Bundesrepublik> 2 Deutschland <Bundesrepublik> / Statistisches Bundesamt 2 European Commission / Directorate-General for Economic and Financial Affairs 2 Europäische Kommission / Generaldirektion Binnenmarkt, Industrie, Unternehmertum und KMU / Unit Skills, Services, Professions 2 Europäischer Wirtschafts- und Sozialausschuss 2 Forschungsinstitut Freie Berufe / Wissenschaftliches Symposium <2015, Lüneburg> 2 Forschungszentrum für Unternehmertum, Freie Berufe und Ökonomie Kleiner und Mittlerer Unternehmen <Lüneburg> 2 How Can We Boost Competition in the Services Sector? <Veranstaltung> <2016, Berlin> 2 Institut national de la statistique et des études économiques <Frankreich> 2 International Monetary Fund 2 Lüneburger Mittelstands-Symposium <2, 1990, Lüneburg> 2 Monopolkommission 2 National Bureau of Economic Research 2 Philippine Institute for Development Studies (PIDS), Government of the Philippines 2 Universität Rostock / Wirtschafts- und Sozialwissenschaftliche Fakultät 2 Universität zu Köln 2 Ausstellung zum Vierzigjährigen Bestehen des Bundesverbandes der Freien Berufe <1989, Königswinter u.a.> 1 Bayern / Bayerische Staatsregierung 1 Bayern / Bayerisches Staatsministerium für Wirtschaft und Medien, Energie und Technologie 1 Bayern / Bayerisches Staatsministerium für Wirtschaft, Landesentwicklung und Energie 1 Bayern / Staatsregierung 1
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Published in...
All
FFB-Diskussionspapiere / Forschungsinstitut Freie Berufe, Universität Lüneburg 32 FFB-Diskussionspapier 30 Schriften des Forschungsinstituts Freie Berufe 21 Journal of Services Marketing 16 Schriftenreihe des Instituts für Freie Berufe an der Friedrich-Alexander-Universität Erlangen-Nürnberg 14 Prospects for the professions in China 13 The Oxford handbook of professional service firms 13 The journal of services marketing 13 Freelancer als Forschungsgegenstand und Praxisphänomen : betriebswirtschaftliche und psychologische Perspektiven 11 Freie Berufe - Einkommen und Steuern (FB€St) : Beiträge aus Wissenschaft, Praxis und Politik 11 Professional services firms 10 Journal of management studies : JMS 9 Journal of operations management 9 The service industries journal 9 Organization studies : an international multidisciplinary journal devoted to the study of organizations, organizing, and the organized in and between societies 8 Industrial marketing management : the international journal for industrial and high-tech firms 7 Journal of Business & Industrial Marketing 7 Journal of business research : JBR 7 DIW-Wochenbericht : Wirtschaft, Politik, Wissenschaft 6 Freie Berufe - Einkommen, Zeit und darüber hinaus : Forschungsergebnisse für Wissenschaft, Praxis und Politik 6 International trade in professional services : assessing barriers and encouraging reform ; [the OECD organised a second Workshop on Professional Services in Paris on 16 and 17 October 1995] 6 Organization science : a journal of the Institute for Operations Research and the Management Sciences ; bridging disciplines to advance knowledge of organizations 6 Accounting, auditing & accountability journal 5 Bundesanzeiger / Beilage 5 Der Betrieb 5 IFM-Materialien 5 IZA Discussion Paper 5 Economie et statistique 4 International journal of services and operations management 4 Journal of Service Management 4 Thünen-series of applied economic theory : working paper 4 Zeitschrift für Personalforschung : ZfP 4 Accounting Research Journal 3 Beiträge zur Mittelstandsforschung 3 Discussion paper series / IZA 3 European Journal of Marketing 3 Europäische Hochschulschriften / 5 3 FFB – Schriften des Forschungsinstituts Freie Berufe 3 Freie Berufe : Forschungsergebnisse für Wissenschaft, Praxis und Politik 3 Freie Berufe im Wandel der Märkte 3
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Source
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ECONIS (ZBW) 1,010 USB Cologne (EcoSocSci) 101 Other ZBW resources 97 RePEc 41 BASE 13 EconStor 11 ArchiDok 5
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Showing 1 - 50 of 1,278
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Designing professional services : pricing and prioritization
Wu, Chenguang; Chen, Jin; Veeraraghavan, Senthil - In: Production and operations management : the flagship … 32 (2023) 8, pp. 2578-2595
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014328714
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How can customers cope with cognitive demands of professional services? : the role of employee coping support
Garbas, Janina; Blaurock, Marah; Büttgen, Marion; … - In: Psychology & marketing 40 (2023) 5, pp. 867-887
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014290866
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How information technology automates and augments processes : insights from Artificial-Intelligence-based systems in professional service operations
Spring, Martin; Faulconbridge, James R.; Sarwar, Atif - In: Journal of operations management 68 (2022) 6/7, pp. 592-618
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10013466482
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OECD PMR indicators for professional services : civil law notaries as public good : efficiency and legal protection need higher regulation
Cappiello, Antonio - In: Rivista italiana di economia, demografia e statistica 76 (2022) 3, pp. 179-190
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014266526
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Accommodating machine learning algorithms in professional service firms
Faulconbridge, James R.; Sarwar, Atif; Spring, Martin - In: Organization studies : an international … 45 (2024) 7, pp. 1009-1037
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015271400
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Investigating the existence of ethnic bias in professional services
Walsh, Gianfranco - In: Journal of business research : JBR 182 (2024), pp. 1-14
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015130588
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Gli effetti delle riforme nel mercato dei servizi professionali
Di Marzio, Irene; Mocetti, Sauro; Roma, Giacomo - 2024
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015183436
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The recognition and negotiation of class-based barriers to progression and inclusion in accounting professional services firms
Flanagan, Christopher; Joyce, Yvonne - In: Accounting, organizations and society : an … 112 (2024), pp. 1-16
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014558682
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Unsettling West-centrism in the study of professional service firms
Boussebaa, Mehdi - In: Human relations : towards the integration of the social … 77 (2024) 1, pp. 29-52
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014575017
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Beyond AI, blockchain systems, and digital platforms: Digitalization unlocks mass hyper-personalization and mass servitization
Seppäläinen, Timo O.; Mucha, Tomasz; Mattila, Juri - 2023
The ever-progressing digitalization of the economy and society is unlocking new opportunities for organizations engaging in services. We are in the middle of a transformation of the service sector that can be likened to the advent of mass production in the 1940s. Based on recent advances and...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014329407
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How can customers cope with cognitive demands of professional services? The role of employee coping support
Garbas, Janina; Blaurock, Marah; Büttgen, Marion; … - In: Psychology & Marketing 40 (2023) 5, pp. 867-887
Even though researchers are increasingly acknowledging the dark side of customer participation (i.e., behavioral customer engagement), particularly in professional services with high cognitive demands that cause customer participation stress (i.e., negative psychological state resulting from the...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014503733
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The impact of Artificial Intelligence on the marketing practices of Professional Services Firms
Bezuidenhout, Carl; Heffernan, Troy; Abbas, Roba; … - In: Journal of marketing theory and practice : JMTP 31 (2023) 4, pp. 516-537
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014426278
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Improving how clinicians communicate with patients : an integrative review and framework
Danaher, Tracey S.; Berry, Leonard L.; Howard, Chuck; … - In: Journal of service research 26 (2023) 4, pp. 493-510
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014580301
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Internationalisation of professional service firms : evidence from Chinese law firms
Zhang, Xianwu - 2023
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Beyond AI, blockchain systems, and digital platforms : digitalization unlocks mass hyper-personalization and mass servitization
Seppäläinen, Timo O.; Mucha, Tomasz; Mattila, Juri - 2023
The ever-progressing digitalization of the economy and society is unlocking new opportunities for organizations engaging in services. We are in the middle of a transformation of the service sector that can be likened to the advent of mass production in the 1940s. Based on recent advances and...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014286169
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Navigating management control change : pathways to the future of work
Carr, Michelle; Jooss, Stefan - In: Accounting, auditing & accountability journal 36 (2023) 9, pp. 390-417
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014471708
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Zelfstandig professionals : de economische en maatschappelijke waarde van zelfstandig professionals : eindrapport
Bussink, Henri; Heyma, Arjan; Knol, Jellien; Doeve, Tamara - 2023
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Digitalization processes in small professional service firms : drivers, barriers and emerging organisational tensions
Cardinali, Silvio; Pagano, Alessandro; Carloni, Elisa; … - In: Journal of service theory and practice 33 (2023) 2, pp. 237-256
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014302300
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Revenue management of a professional services firm with quality revelation
Talluri, Kalyan T.; Tsoukalas, Angelos - In: Operations research 71 (2023) 4, pp. 1260-1276
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Investigation of the effect of physical evidence and word of mouth on customer satisfaction and purchase intention in professional services
Atılgan, Kalender Özcan; Koç, Özge - In: International journal of services, economics and management 14 (2023) 3, pp. 249-269
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014311693
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Reimagining service provider influence : how they embrace and promote sustainability
Hickman, Thomas M.; Stoica, Michael - In: The journal of services marketing 39 (2025) 2, pp. 138-153
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015207242
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Intra-EU services trade and heterogeneous occupational regulation : evidence from the professional services sector
Recker, Clemens - 2019
This paper shows that evidence form existing research results on positive trade effects of a more homogeneous professional regulation cannot be transferred without restrictions to intra-European trade with professional services in the sectors of accounting, architectural, engineering and legal...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10011978846
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Role of service quality, price, and firm image on customer satisfaction in Philippine accounting firms
Brucal, Sandra; Corpuz, Cris; Abeysekera, Indra; David, Raul - In: Journal of Risk and Financial Management 15 (2022) 2, pp. 1-16
This study examines the service quality of accounting firms in Pampanga, Philippines, and their customers' satisfaction. Using the SERVQUAL model, the study explores the effect of service quality, price, and firm image on client satisfaction of accounting firms. The study conducted a field...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10013201378
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When More Can Be Less : The Effect of Add-on Insurance on the Consumption of Professional Services
Li, Hongfei; Peng, Jing; Li, Xinxin; Stallaert, Jan - 2022
The emergence of online platforms for professional services (e.g., cosmetic procedures) represents a natural progression of e-commerce from search and experience goods to credence goods. Due to the deeply consequential nature of professional services and the large information asymmetries between...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014085158
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Role of service quality, price, and firm image on customer satisfaction in Philippine accounting firms
Brucal, Sandra; Corpuz, Cris; Abeysekera, Indra; David, Raul - In: Journal of risk and financial management : JRFM 15 (2022) 2, pp. 1-16
This study examines the service quality of accounting firms in Pampanga, Philippines, and their customers’ satisfaction. Using the SERVQUAL model, the study explores the effect of service quality, price, and firm image on client satisfaction of accounting firms. The study conducted a field...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10012821358
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Organizing professional work and services through institutional complexity : how institutional logics and differences in organizational roles matter
Høiland, Gry Cecilie Lunder; Klemsdal, Lars - In: Human relations : towards the integration of the social … 75 (2022) 2, pp. 240-272
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10012795046
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Paradoxes of professional regulation : in search of regulatory principles
Trebilcock, Michael J. - 2022
"Occupational licensure, including regulation of the professions, dates back to the medieval period. While the guilds that performed this regulatory function have long since vanished, professional regulation continues to this day. For instance, in the United States, 22 percent of American...
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Conflicts of interest, ethical standards, and competition in legal services
Bouckaert, Jan; Stennek, Johan - 2022
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10013332287
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Factors affecting SMEs growth : the case of the real estate valuation service industry
Małkowska, Agnieszka; Uhruska, Małgorzata - In: Oeconomia Copernicana 13 (2022) 1, pp. 79-108
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10013255803
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Structural change within versus across firms : evidence from the United States
Ding, Xiang; Fort, Teresa C.; Redding, Stephen; Schott, … - 2022
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10013257817
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Structural change within versus across firms : evidence from the United States
Ding, Xiang; Fort, Teresa C.; Redding, Stephen; Schott, … - 2022
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10013206940
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The impact of lay beliefs about AI on adoption of algorithmic advice
Walter, Benjamin von; Kremmel, Dietmar; Jäger, Bruno - In: Marketing letters : a journal of research in marketing 33 (2022) 1, pp. 143-155
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10013184280
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Conflicts of interest, ethical standards, and competition in legal services
Bouckaert, Jan; Stennek, Johan - 2022
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10013190540
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Revenue management of a Professional services firm with quality-revelation
Talluri, Kalyan T.; Tsoukalas, Angelos - 2022
Professional service firms (PSFs) such as management consulting, law, accounting, investment banking, architecture, advertising and home-repair companies provide services for complicated turnkey projects. The firm bids for a project and, if successful in the bid, assigns employees to work on the...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014095938
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Engaging robo-advisors in financial advisory services : the role of psychological comfort and client psychological characteristics
Rawi Roongruangsee; Patterson, Paul G. - In: Australasian marketing journal : AMJ ; official journal … 32 (2024) 4, pp. 339-354
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015138084
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More than pretty boxes : how the rise of professional organizing shows us the way we work isn't working
Lane, Carrie M. - 2024
"For a widely dreaded, mundane task, organizing one's possessions has taken a surprising hold on our cultural imagination. For those with enough means and/or desperation, there are people who can be hired to help declutter. Here Carrie M. Lane introduces us to the world of professional...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014578384
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Competition and regulation in professions and occupations
OECD - 2024
The regulation of occupations is widespread, extending beyond the liberal professions, such as lawyers and engineers, to a broader set of other economic activities. Competition authorities have long been active in improving competition in these markets, both through enforcement action and by...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015081422
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Professional discipline and the labor market : evidence from lawyers
Rozema, Kyle - In: The journal of law & economics 67 (2024) 2, pp. 371-414
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014633717
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Interactive impact of transformational leadership and organizational innovation on online knowledge sharing : a knowledge management perspective
Nguyen, Mai; Sharma, Piyush - In: Journal of knowledge management 28 (2024) 4, pp. 1164-1182
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015123703
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LGBTIQ+ staff and shifting client power within professional services firms
Egan, Matthew; Voss, Barbara de Lima - In: Accounting, auditing & accountability journal 37 (2024) 6, pp. 1537-1557
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015115044
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Produktivität ist bei den wissensintensiven Unternehmensdienstleistungen erheblich gesunken
Kritikos, Alexander; Schiersch, Alexander; Stiel, Caroline - In: DIW Wochenbericht 88 (2021) 21, pp. 356-362
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10012590955
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Specialization and Regulation : The Rise of Professionals and the Emergence of Occupational Licensing Regulation
Law, Marc T.; Kim, Sukkoo - 2021
This paper explores the origins and effects of occupational licensing regulation in late nineteenth and early twentieth century America. Was licensing regulation introduced to limit competition in the market for professional services at the expense of efficiency? Or was licensing adopted to...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10013248281
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Study on the impact of regulatory environment on digital automation in professional services
Prometeia SpA <Bologna>; Business Integration Partners …; … - 2021
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10012588897
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Produktivität ist bei den wissensintensiven Unternehmensdienstleistungen erheblich gesunken
Kritikos, Alexander; Schiersch, Alexander; Stiel, Caroline - In: DIW-Wochenbericht : Wirtschaft, Politik, Wissenschaft 88 (2021) 21, pp. 356-362
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10012534788
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Using behavioural economics to evaluate professionals' incentives in business service professions
The Behaviouralist <Firma>; Europäische Kommission / … - 2021
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Ireland's project economy : a barometer of independent professionals, contractors and solo self-employed in Ireland
Trinity College Dublin - Dublin : Trinity College Dublin, The University of Dublin - 2021-
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015401932
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A strategic framework for task automation in professional services
Sampson, Scott E. - In: Journal of service research 24 (2021) 1, pp. 122-140
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10012426766
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Managing operations in professional service organisations : identifying roles and tasks of professionals and managers in courts
Puolakka, Tiina; Pekkanen, Petra; Pirttilä, Timo - In: International journal of services and operations … 39 (2021) 1, pp. 37-61
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10012522488
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Estimating mark-ups and the effect of product market regulations in selected professional services sectors : a firm-level analysis
Thum-Thysen, Anna; Canton, Erik - 2017
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10011715865
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Digital Policy and Trade in Professional Services in the East Africa Community
Orero, Lilian Olivia - 2023
With recent developments in digital disruptions, the African Continental Free Trade Area (AfCFTA) has included digital policies which involve the use of digital financial services, transport services, tourism services and business services in the AfCFTA Protocol on Trade in Services. In the wake...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014358929
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