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Journal of Marketing ; Vol. 72 (May 2008), 82–93 (1)

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Relationship Marketing: The Mediating Role of Customer Experiences

Year:	2011-11

Person:	Kakeeto-Aelen, Terry Najja; Van Dalen, Jan C. van Dalen; Van den Herik, H. Jaap van den Herik; Van de Walle, Bartel A.
Institution:	Maastricht School of Management (MSM)

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R E L A T I O N S H I P M A R K E T I N G I N T H E R E T A I L S E C T O R

Year:	2011-10-20

Person:	Sagat, Gerhard Michael

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Lojalių klientų strategijos formavimas „Camelia“ vaistinių tinkle

Year:	2011-08-04

Person:	Nikolajevas, Laurynas
Publisher:	Lithuanian Academic Libraries Network (LABT) / Siauliai University
Affiliated person:	Švagždienė, Biruta; Garalis, Algirdas; Merkys, Gediminas; Vaškelaitis, Vytautas; Želvys, Rimantas; Dubinas, Valentinas; Andžiūtė, Vaida; Blinstrubas, Artūras
Institution:	Siauliai University

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A field experimental investigation of managerially facilitated consumer-to-consumer interaction

Year:	2011-08-01

Person:	Levy, Stuart; Getz, Donald; Hudson, Simon
Publisher:	Routledge

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Relationship marketing of professional services by international accounting firms in South Africa

Year:	2011-06-09

Person:	Röhrs, Rainer Georg

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Paying for Status? - The effect of frequent flier program member status on air fare choice

Year:	2011-06

Person:	McCaughey, Nathalie C.; Behrens, Christiaan
Institution:	Department of Econometrics and Business Statistics, Faculty of Business and Economics

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ANTECEDENTS AND CONSEQUENCES OF COMMITMENT FROM COSTUMERS OF BCA FINANCE IN JAKARTA

Year:	2011-06

Person:	Arafah, Willy

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Determinants of successful

Year:	2011-05-05

Person:	Jordaan, Gideon Francois

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AN EXPLORATORY STUDY INTO BUYER AND SUPPLIER RELATIONSHIP PROBLEMS, CAUSES, CONTROL STRATEGIES AND EFFECTS IN SAUDI ARABIAN COMPANIES

Year:	2011-02-05

Person:	Miralam, Mohammad
Publisher:	University of Stirling
Affiliated person:	Ball, Rob

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Impact of Relational Marketing of Laptops: High Tech Product Adoptions in a Retail Setting

Year:	2011-01-01

Person:	Bansod, Anirudha Vasant
Publisher:	ND

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Profiling contemporary marketing practices in Bangladesh

Year:	2011-01-01

Person:	Ferdous, Ahmed Shahriar; Hossain, Shahid
Publisher:	Emerald Group Publishing

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Certain Aspects of Providing Customer Satisfaction: Research Results from Serbia

Year:	2011

Person:	Ðorðeviæ, Dejan; Æoækalo, Dragan; Sajfert, Zvonko; Nikoliæ, Milan
Institution:	Fakulteta za Management, Univerza na Primorskem

Availability:	PDF Full text Abstract

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Loyalty Programs. Role, Structure and Potential Benefits

Year:	2011

Person:	Filip, Alina
Institution:	Academia de Studii Economice din Bucureşti

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Perspective in conceptualizarea si implementarea managementului relatiilor cu clientii

Year:	2011

Person:	Filip, Alina
Institution:	Academy of Economic Studies, School of Marketing

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INVESTIGATING THE PATIENT SATISFACTION WITHIN ROMANIAN PUBLIC AND PRIVATE HOSPITALS

Year:	2011

Person:	Laura, Popa Adela; Dorel, Rosca Remus; Florin, Mihoc
Institution:	Facultatea de Ştiinţe Economice, Universitatea din Oradea

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A QUALITATIVE RESEARCH REGARDING THE MARKETING COMMUNICATION TOOLS USED IN THE ONLINE ENVIRONMENT

Year:	2011

Person:	POP Nicolae Al.; Carmen, ACATRINEI
Institution:	Facultatea de Ştiinţe Economice, Universitatea din Oradea

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Trust in Transactional and Relationship Marketing: Implications in a Post-CrisisWorld

Year:	2011

Person:	Starr-Glass, David
Institution:	Fakulteta za Management, Univerza na Primorskem

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Service industrialisation and beyond: findings from a service networks project

Year:	2011

Person:	Mandelli, Andreina
Publisher:	Inderscience Enterprises Ltd
Published in:	International Journal of Engineering Management and Economics

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Relationship marketing : exploring relational strategies in marketing

Year:	2011

Person:	Egan, John
Publisher:	Harlow [u.a.] : Financial Times Prentice Hall

Availability:	Table of Contents

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Pre commerce : how companies and customers are transforming business together

Year:	2011

Person:	Pearson, Bob; Zehr, Dan
Publisher:	San Francisco, Calif. : Wiley

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The superpromoter : the power of enthusiasm

Year:	2011

Person:	Vogelaar, Rijn
Publisher:	Basingstoke [u.a.] : Palgrave Macmillan

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The hidden power of your customers : four keys to growing your business through existing customers

Year:	2011

Person:	Carroll, Becky
Publisher:	Hoboken, N.J. : Wiley

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The new relationship marketing : how to build a large, loyal, profitable network using the social web

Year:	2011

Person:	Smith, Mari
Publisher:	Hoboken, N.J. : Wiley

Availability:	Table of Contents

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DEVELOPMENT AND IMPLEMENTATION OF RELATIONSHIP MARKETING PRINCIPLES IN ROMANIAN HIGHER EDUCATION ENVIRONMENT

Year:	2011

Person:	Negricea, Costel Iliuțǎ; Avram, Emanuela Maria; Eftimie, Raluca Cristina
Institution:	Facultatea de Studii ale Integrării Economice Europene, Universitatea Româno-Americană

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Evolutia conceptului de calitate a vietii si implicatiile acesteia asupra strategiei de marketing a companiilor

Year:	2011

Person:	Constantinescu, Mihaela
Institution:	Academy of Economic Studies, School of Marketing

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Principii si scoli de gandire in marketingul relational

Year:	2011

Person:	Filip, Alina
Institution:	Academy of Economic Studies, School of Marketing

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Antecedents of importer relationship performance in Latin America

Year:	2011

Person:	Bianchi, Constanza; Saleh, Abu
Publisher:	Elsevier

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New variational Bayesian approaches for statistical data mining : with applications to profiling and differentiating habitual consumption behaviour of customers in the wireless telecommunication industry

Year:	2011

Person:	Wu, Burton
Publisher:	Queensland University of Technology

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An Approach to Higher Insitutions Performance from Relationship Perspective: Quality of the Service Encounter, Identification and Loyalty

Year:	2010-07-05

Person:	Diaz, Walesska Schlesinger; Iniesta, Mª Angeles; Sanchez, Raquel; Taulet, Amparo Cervera
Institution:	Facultatea de Administraţie Publică, Şcoala Naţională de Studii Politice şi Administrative (SNSPA)

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"Marketing managers" in the context of global supply chains: Functional versus multiple IQ competencies

Year:	2010-07-03

Person:	Richey, Glenn; Harvey, Michael; Moeller, Miriam
Publisher:	ePublications@bond

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"Marketing Managers" in the context of global supply chains: Functional versus multiple IQ competencies

Year:	2010-07-01

Person:	Richey, Glenn; Harvey, Michael; Moeller, Miriam
Publisher:	Routledge

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Marketingas plėtojant interjero dizaino verslą

Year:	2010-06-28

Person:	Ložytė, Lina
Publisher:	Lithuanian Academic Libraries Network (LABT) / Vilnius Gediminas Technical University
Affiliated person:	Chlivickas, Eugenijus; Vladarskienė, Rasuolė; Smaliukienė, Rasa; Alperytė, Irena; Marčinskas, Albinas; Melnikas, Borisas; Radzevičienė, Asta; Jakubavičius, Artūras
Institution:	Vilnius Gediminas Technical University

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Mažmeninių finansinių paslaugų plėtros galimybės

Year:	2010-06-22

Person:	Jurgilevičiūtė, Laura
Publisher:	Lithuanian Academic Libraries Network (LABT) / Vilnius Gediminas Technical University
Affiliated person:	Sūdžius, Vytautas Pranas; Tamošiūnienė, Rima; Jurevičienė, Daiva; Jankauskas, Miglovaras Jurgis; Pabedinskaitė, Arnoldina Ona; Filipavičius, Viktoras
Institution:	Vilnius Gediminas Technical University

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Image, Satisfaction and Identification as Antecedents of Graduate Loya lty

Year:	2010-06-09

Person:	Diaz, MA. Walesska Schlesinger; Iniesta, M. Angeles; Sanchez-Fernandez, Raquel; Taulet, Amparo Cervera
Institution:	Facultatea de Administraţie Publică, Şcoala Naţională de Studii Politice şi Administrative (SNSPA)

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Customer Relationship Marketing for Higher Education Institutions

Year:	2010-06-02

Person:	Iordache-Platis, Magdalena
Institution:	Facultatea de Administraţie Publică, Şcoala Naţională de Studii Politice şi Administrative (SNSPA)

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Importance of Partnership and Cooperation for Territory Development

Year:	2010-06-02

Person:	Borseková, Kamila; Foret, Miroslav; Vaňová, Anna
Institution:	Facultatea de Administraţie Publică, Şcoala Naţională de Studii Politice şi Administrative (SNSPA)

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Managing Relations with Donors Using the Customer Relationship Management Concept

Year:	2010-05-28

Person:	Popovic, Ana; Stankovic, Ljiljana
Institution:	Facultatea de Administraţie Publică, Şcoala Naţională de Studii Politice şi Administrative (SNSPA)

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How professional service firms compete in the market: An exploratory study

Year:	2010-02-01

Person:	Amonini, Claudia; McColl-Kennedy, Janet R.; Soutar, Geoffrey N.; Sweeney, Jillian C.
Publisher:	Routledge
Affiliated person:	Susan Hart

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RELATIONSHIP MARKETING RESEARCH TAILORED TO SUPPORT SALES MANAGEMENT. CASE STUDY: AN INTERNATIONAL EXPRESS LOGISTICS COMPANY IN ROMANIA

Year:	2010

Person:	Alexandru, Pop Nicolae; Florin, Mihoc; Stefan, Fotea Ioan
Institution:	Facultatea de Ştiinţe Economice, Universitatea din Oradea

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INSURANCE CONSULTANTS ATTITUDE TOWARDS RELATIONSHIP MARKETING ELEMENTS

Year:	2010

Person:	Elena, Grigoras; Ovidiu, Stofor
Institution:	Facultatea de Ştiinţe Economice, Universitatea din Oradea

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BUILDING PATIENT LOYALTY USING ONLINE TOOLS

Year:	2010

Person:	Laura, Popa Adela; Daniela, Vladoi Anca
Institution:	Facultatea de Ştiinţe Economice, Universitatea din Oradea

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THE ROLE OF DATABASE MARKETING IN THE OPERATIONALIZATION OF THE SERVICES RELATIONSHIP MARKETING

Year:	2010

Person:	Dumitrescu, Luigi; Fuciu, Mircea
Institution:	Facultatea de Ştiinţe Economice, Universitatea Lucian Blaga Sibiu

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DANCING WITH THE PHARMACEUTICAL INDUSTRY – MEDICAL PRACTICE BETWEEN ETHICS AND BUSINESS

Year:	2010

Person:	CRĂCIUNAŞ, Sorin; CRĂCIUNAŞ, Diana
Institution:	Facultatea de Finante şi Banci, Universitatea Spiru Haret

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Importance of Partnership and Cooperation for Territorial Development

Year:	2010

Person:	VAŇOVÁ, Anna; BORSEKOVÁ, Kamila; FORET, Miroslav
Institution:	Asociaţia Generalā a Economiştilor din România - AGER

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Evaluating customer satisfaction in banking services

Year:	2010

Person:	BENA, Irina
Publisher:	Economic Publishing House
Published in:	Management & Marketing

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A STUDY ON CUSTOMER RELATIONSHIP MANAGEMENT IN CONSUMER MARKETS: GRANDIOSITY/ REALITY?

Year:	2010

Person:	GUPTA, Ashish
Institution:	Facultatea de Economie şi Administrarea Afacerilor, Universitatea din Craiova

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RELATIONSHIP MARKETING IN THE TOURIST SERVICES SECTOR

Year:	2010

Person:	Cosic, Maja; Djuric, Milenko D.
Institution:	Faculty of Economy, University of Tourism and Management

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Segmentarea pietei – activitate definitorie a marketingului relational. Studiu de caz: sectorul bancar de retail

Year:	2010

Person:	Filip, Alina
Institution:	Academy of Economic Studies, School of Marketing

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THE ROLE OF STRATEGIC PLANNING IN RELATIONSHIP MARKETING

Year:	2010

Person:	BONDREA, BONDREA , Aurelian A.; GÂRDAN, GÂRDAN , Daniel Adrian; GEANGU, GEANGU , Iuliana Petronela
Institution:	Facultatea de Finante şi Banci, Universitatea Spiru Haret

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THE ROLE OF DATABASE MARKETING IN THE OPERATIONALIZATION OF THE SERVICES RELATIONSHIP MARKETING

Year:	2010

Person:	DUMITRESCU, Luigi; FUCIU, Mircea
Institution:	Facultatea de Economie şi Administrarea Afacerilor, Universitatea din Craiova

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