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1
Book / Working Paper 		Family money, relational life and (class) relative wealth: an empirical analysis on life satisfaction of secondary school students
Year:                     
2012-02-08
Person:  Becchetti, Leonardo; Pisani, Fabio
Institution:  Associazione Italiana per la Cultura della Cooperazione e del Non Profit - AICCON
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2
Book / Working Paper 		Influence of age of child on differences in life satisfaction of males and females: Comparative study among East Asian countries.
Year:                     
2012-01-05
Person:  Yamamura, Eiji
Institution:  Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität
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3
Book / Working Paper 		Men's Sexual Orientation and Job Satisfaction
Year:                     
2012-01
Person:  Drydakis, Nick
Institution:  Institute for the Study of Labor (IZA)
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4
Article 		Age, Health and Life Satisfaction Among Older Europeans
Year:                     
2012
Person:  Angelini, Viola; Cavapozzi, Danilo; Corazzini, Luca; Paccagnella, Omar
Publisher:  Springer
Published in:  Social Indicators Research
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5
Article 		Self-Evaluation Processes in Life Satisfaction: Uncovering Measurement Non-Equivalence and Age-Related Differences
Year:                     
2012
Person:  Heidemeier, Heike; Staudinger, Ursula
Publisher:  Springer
Published in:  Social Indicators Research
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6
Book / Working Paper 		Lack of pupils in German riding schools? A causal-analytical consideration of customer satisfaction in children and adolescents
Year:                     
2012
Person:  Kayser, Maike; Gille, Claudia; Suttorp, Katrin; Spiller, Achim
Institution:  Institut für Agrarökonomie, Georg-August-Universität
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7
Article 		Human Resource Management Practices and Employees’ Satisfaction Towards Private Banking Sector in Bangladesh
Year:                     
2012
Person:  Majumder, Md. Tofael Hossain
Publisher:  Econjournals
Published in:  International Review of Management and Marketing
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8
Article 		Assessing the Predictive Power of Customer Satisfaction for Financial and Market Performances: Price-to-Earnings Ratio is a Better Predictor Overall
Year:                     
2012
Person:  Rostan, Pierre; Rostan, Alexandra
Publisher:  Econjournals
Published in:  International Review of Management and Marketing
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9
Article 		Psychometric Properties of a Portuguese Version of the Subjective Happiness Scale
Year:                     
2012
Person:  Spagnoli, Paola; Caetano, António; Silva, Ana
Publisher:  Springer
Published in:  Social Indicators Research
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10
Article 		An integrative framework for customer relationship management : towards a systems view
Year:                     
2012
Person:  Nour, Mohamed A.
Published in:  International journal of business information systems : IJBIS ; 9
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11
Article 		Working onboard - job perception, organizational commitment and job satisfaction in the cruise sector
Year:                     
2012
Person:  Larsen, Svein; Marnburg, Einar; Øgaard, Torvald
Published in:  Tourism management : research, policies, practice ; 33
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12
Article 		Social-ecological factors influencing tourist satisfaction in three ecotourism lodges in the southeastern Peruvian Amazon
Year:                     
2012
Affiliated person:  Torres-Sovero, Claudia; González, Jose A.; Martín-López, Berta; Kirkby, Christopher A.
Published in:  Tourism management : research, policies, practice ; 33
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13
Article 		Adopting TQM approach to achieve customer satisfaction : a flour milling company case study
Year:                     
2012
Person:  Kristianto, Yohanes; Ajmal, Mian M.; Sandhu, Maqsood
Published in:  The TQM journal : the international review of organizational improvement ; 24
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14
Article 		But are tourists satisfied? : importance-performance analysis of the whale shark toursim industry on Isla Holbox, Mexico
Year:                     
2012
Person:  Ziegler, Jackie; Dearden, Philip; Rollins, Rick
Published in:  Tourism management : research, policies, practice ; 33
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15
Article 		Creating sustainable performance
Year:                     
2012
Person:  Spreitzer, Gretchen; Porath, Christine
Published in:  Harvard business review : HBR ; 90
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16
Book / Working Paper 		The happy artist? : an empirical application of the work-preference model
Year:                     
2012
Person:  Steiner, Lasse; Schneider, Lucian
Publisher:  Berlin : DIW
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17
Article 		Arbeitszufriedenheit in marktförmigen Beschäftigungssystemen : eine empirische Analyse am Beispiel von Freelancern
Year:                     
2012
Person:  Süß, Stefan; Haarhaus, Benjamin
Published in:  Industrielle Beziehungen : Zeitschrift für Arbeit, Organisation und Management ; 19
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18
Book / Working Paper 		Der Niedriglohnsektor in Deutschland : Entwicklung, Struktur und individuelle Erwerbsverläufe
Year:                     
2012
Person:  Schäfer, Holger; Schmidt, Jörg
Publisher:  Köln : Inst. der Dt. Wirtschaft
Availability:  Table of Contents Table of Contents Abstract 
 

 
 
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19
Article 		Latina/o food industry employees work experiences : work barriers, facilitators, motivators, training preferences, and perceptions
Year:                     
2012
Affiliated person:  Kanagui-Muñoz, Marlen; Garriott, Patton O.; Flores, Lisa Y.; Cho, Seonghee; Groves, James
Published in:  Journal of career development ; 39
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20
Article 		Factors affecting the job satisfaction of Latino/a immigrants in the Midwest
Year:                     
2012
Person:  Valdivia, Corinne; Flores, Lisa Y.
Published in:  Journal of career development ; 39
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21
Article 		Gratitude : an emotional approach in business relationship
Year:                     
2012
Person:  Dewani, Prem Prakash; Sinha, Piyush Kumar
Published in:  Research journal of business management ; 6
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22
Article 		Effects of customer expertise on spillovers between products and services : an exploratory study on mobile communications
Year:                     
2012
Person:  Ding, Yi; Chai, Kai-hin
Published in:  Managing service quality : MSQ ; an international journal ; 22
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23
Article 		Satisfaction and zone of tolerance : the moderating roles of elaboration and loyalty programs
Year:                     
2012
Person:  Wu, Li-wei; Wang, Chung-yu
Published in:  Managing service quality : MSQ ; an international journal ; 22
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24
Article 		The joint effects of compensation frames and price levels on service recovery of online pricing error
Year:                     
2012
Person:  Lii, Yuan-shuh; Lee, Monle
Published in:  Managing service quality : MSQ ; an international journal ; 22
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25
Article 		Inpatient satisfaction : an analysis of Malaysian puplic hospitals
Year:                     
2012
Person:  Manaf, Noor Hazilah Abd
Published in:  International journal of public sector management : IJPSM ; 25
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26
Article 		An empirical model of marketing strategy and shareholder value : a value-based marketing perspective
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27
Article 		Missing data and imputation methods
Year:                     
2012
Person:  Mattei, Alessandra; Mealli, Fabrizia; Rubin, Donald B.
Published in:  Modern analysis of customer surveys : with applications using R
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28
Article 		The concept and assessment of customer satisfaction
Year:                     
2012
Person:  Ograjenšek, Irena; Gal, Iddo
Published in:  Modern analysis of customer surveys : with applications using R
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29
Article 		Web surveys
Year:                     
2012
Person:  Furlan, Roberto; Martone, Diego
Published in:  Modern analysis of customer surveys : with applications using R
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30
Article 		Integrated analysis
Year:                     
2012
Person:  Biffignandi, Silvia
Published in:  Modern analysis of customer surveys : with applications using R
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31
Article 		Measurement scales
Year:                     
2012
Person:  Bonanomi, Andrea; Cantaluppi, Gabriele
Published in:  Modern analysis of customer surveys : with applications using R
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32
Article 		Census and sample surveys
Year:                     
2012
Person:  Nicolini, Giovanna; Dalla Valle, Luciana
Published in:  Modern analysis of customer surveys : with applications using R
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33
Article 		The ABC annual customer satisfaction survey
Year:                     
2012
Person:  Kenett, Ron S.; Salini, Silvia
Published in:  Modern analysis of customer surveys : with applications using R
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34
Article 		Standards and classical techniques in data analysis of customer satisfaction surveys
Year:                     
2012
Person:  Salini, Silvia; Kenett, Ron S.
Published in:  Modern analysis of customer surveys : with applications using R
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35
Book / Working Paper 		Der Zusammenhang zwischen Mitarbeiter- und Kundenzufriedenheit : direkte, indirekte und moderierende Effekte
Year:                     
2012
Person:  Stock-Homburg, Ruth
Publisher:  Wiesbaden : Gabler
Availability:  Table of Contents Table of Contents 
 

 
 
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36
Article 		Classification of the destination attributes in the content of competitiveness (by revised importance-performance analysis)
Year:                     
2012
Person:  Caber, Meltem; Albayrak, Tahir; Matzler, Kurt
Published in:  Journal of vacation marketing : an international journal ; 18
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37
Article 		Repeat visits and intentions to revisit a sporting event and its nearby destinations
Year:                     
2012
Person:  Osti, Linda; Disegna, Marta; Brida, Juan Gabriel
Published in:  Journal of vacation marketing : an international journal ; 18
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38
Article 		Fuzzy methods and satisfaction indices
Year:                     
2012
Person:  Zani, Sergio; Milioli, Maria Adele; Morlini, Isabella
Published in:  Modern analysis of customer surveys : with applications using R
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39
Article 		Quality standards and control charts applied to customer surveys
Year:                     
2012
Person:  Kenett, Ron S.; Deldossi, Laura; Zappa, Diego
Published in:  Modern analysis of customer surveys : with applications using R
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40
Article 		Multidimensional scaling
Year:                     
2012
Person:  Solaro, Nadia
Published in:  Modern analysis of customer surveys : with applications using R
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41
Article 		Nonlinear principal component analysis
Year:                     
2012
Person:  Ferrari, Pier Alda; Barbiero, Alessandro
Published in:  Modern analysis of customer surveys : with applications using R
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42
Article 		PLS models
Year:                     
2012
Person:  Boari, Giuseppe; Cantaluppi, Gabriele
Published in:  Modern analysis of customer surveys : with applications using R
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43
Article 		Tree-based methods and decision trees
Year:                     
2012
Person:  Galimberti, Giuliano; Soffritti, Gabriele
Published in:  Modern analysis of customer surveys : with applications using R
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44
Article 		The Rasch model
Year:                     
2012
Person:  De Battisti, Francesca; Nicolini, Giovanna; Salini, Silvia
Published in:  Modern analysis of customer surveys : with applications using R
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45
Article 		CUB models : statistical methods and empirical evidence
Year:                     
2012
Person:  Iannario, Maria; Piccolo, Domenico
Published in:  Modern analysis of customer surveys : with applications using R
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46
Article 		Log-linear model methods
Year:                     
2012
Person:  Fienberg, Stephen E.; Manrique-Vallier, Daniel
Published in:  Modern analysis of customer surveys : with applications using R
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47
Article 		Bayesian networks applied to customer surveys
Year:                     
2012
Person:  Kenett, Ron S.; Perruca, Giovanni; Salini, Silvia
Published in:  Modern analysis of customer surveys : with applications using R
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48
Article 		Statistical inference for causal effects
Year:                     
2012
Person:  Mealli, Fabrizia; Pacini, Barbara; Rubin, Donald B.
Published in:  Modern analysis of customer surveys : with applications using R
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49
Article 		Work travel : stimulating or stressful?
Year:                     
2012
Person:  Furåker, Bengt; Isidorsson, Tommy
Published in:  Commitment to work and job satisfaction : studies of work orientations
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50
Article 		Work attitudes in a crisis
Year:                     
2012
Person:  Bjarnason, Tómas
Published in:  Commitment to work and job satisfaction : studies of work orientations
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