This research explores the relationship between liquor brand representatives and bartenders, its effects on the bartenders’ profession and subsequent theoretical implications from a Persuasion Knowledge Model perspective. Seven senior craft cocktail bartenders who act as both ‘agent’ and...

There is a growing need for small and medium-sized businesses (SMEs) to employ Integrated Marketing Communication (IMC) components to develop a robust brand-focused communications strategy given the present uncertain market circumstances and the consequent market volatility. For SMEs, the IMC...

This paper uses the Brexit referendum in 2016 as a quasi-natural experiment to estimate the effect of an exogenous negative shock to globalization on executive compensation for German companies listed in the DAX and MDAX stock indices. We show that it matters whether they work for firms...

This paper examines the services sector's contribution to the South African economy and the extent to which the sector can drive structural transformation. The South African economy has continued along a path of tertiarization and can be classified as a de facto services-based economy....

Trade in services is an important component of international trade and is becoming increasingly more important with growth rates exceeding the rates with which goods trade increases. This is also true in the bilateral U.S. - EU relationship: Trade in services, and especially trade in digitally...

Agriculture is the primary sector sustaining the Indonesian economy. However, appropriate policies are also required to support the service sector. Therefore, this study aims to analyze two central policies: the impact of trade openness and the role of the service sector on agriculture and...

Drawing on the job demands and resources theory and the spillover effect theory, we test an empirical model examining the association of job crafting dimensions with life satisfaction. The mediating role of person-job fit (PJF) is considered in the relationship. Data were sourced...

The surge in women's participation in the workforce has been a defining feature of advanced economies in recent decades. This paper explores cross‑country variations in the relationship between service sector expansion and female employment in Europe and the US. We estimate the elasticity of...

We study the effects of services trade reforms in a multi-country multi-sector quantitative trade model with input-output linkages. We find that (i) welfare gains from substantial services trade liberalization are large, around 3 percent on average; (ii) gains are larger by 0.7 percentage points...

This paper examines the impact of growth of the service sector on economic fluctuations and its underlying mechanisms from the perspective of global production networks. We analyze this mechanism by constructing general equilibrium model of production networks and empirically test it by using...

The special topic analyses the results of the questions on investment included in the October-November surveys for the manufacturing and services sectors, enquiring about business investment in 2024, as well as plans for 2025. On aggregate in the EU, managers' assessment of the change in...

We study the determination of market power at the firm and industry levels when heterogeneous firms compete for sales to ex ante homogeneous buyers in a market with both directed and random search and free entry of firms that differ in productivity. Search and the distribution of productivity...

This paper investigates the impact of services sector liberalization on product innovation of downstream manufacturing firms. Leveraging firm-product panel data from India and employing a shift-share research design, I find that services liberalization significantly increases firms’ product...

The modern literature examines the debate concerning the influence of modern marketing services in schools. In this context, the need arises to evaluate how educational marketing finds resonance in secondary schools and how this is beneficial to the school community. This study examined the...

On October 4, 2021, all services provided by Meta Platforms, Inc. (then Facebook, Inc.) became unavailable unexpectedly for all its worldwide users for a period of about six hours. We use detailed high‐frequency tracking data from smartphones, tablets and desktop computers of thousands of Meta...

In recent years, the management research has increasingly discussed service transition. However, studies have not used sufficiently granular empirical data for valid quantitative evaluation of service-intensive strategies by, for example, examining the possible effects of resource slack on firm...

"The slow relative productivity growth in the service sector is at the heart of "Baumol's disease", and the integration of services and manufacturing may offer a critical pathway to address this issue. This paper uses China's tax survey data and OECD-ICIO input-output tables to examine how...

Conventional wisdom suggests that when business regulation is excessive, deregulation should enhance efficiency. The liberalization of services markets in Croatia demonstrates that this is not necessarily the case, particularly when features of the reform process allow undue influence by those...

Conventional wisdom suggests that when business regulation is excessive, deregulation should enhance efficiency. The liberalization of services markets in Croatia demonstrates that this is not necessarily the case, particularly when features of the reform process allow undue influence by those...

This paper provides an analysis of national laws relevant to whistle-blowers in the public sector across 67 ILO Member States. It studies each national law through a selection of indicators derived from reference frameworks and guidance by inter-governmental organizations (e.g. UNODC, OECD) and...

This research examines the impact of customer engagement on the speed of innovation in the Telecom sector in Jordan, focusing on the mediating roles of employee creativity and innovation capability. The study employs a quantitative approach, utilizing a structured questionnaire to collect data...

Using a cross-section of more than 33,000 services firms in 104 low- and middle-income countries from the World Bank's Enterprise Surveys, this paper examines whether the female labor share premium of international firms relative to non-international firms in manufacturing also holds for...

The study analyzes the heterogeneous impacts of the COVID-19 pandemic on financial performance across five strategic sectors of Slovakia's economy. Using a longitudinal dataset of 500 companies (100 per sector) spanning 2015-2022, we examine changes in profitability (ROE) and liquidity (quick...

Microeconomic theory posits that in competitive markets, wages are determined by the marginal revenue product of labor. This study empirically tests this theoretical prediction using comprehensive firm-level register data from Finland's manufacturing and service industries in years 2000-2022. We...