We employ employer-employee matched data from Denmark and utilize plausibly exogenous variation in the rise of import competition due to the dismantling of import quotas as China entered the World Trade Organization to show, first, that rising import competition has led to reduced employment in...

Interaktionsarbeit ist bisher in der Arbeits- und Dienstleistungsforschung sowie in Public Health noch unzureichend mit Blick auf ihre gesundheitlichen Implikationen erforscht. Zudem mangelt es an Konzepten ihrer gesundheitsförderlichen Gestaltung. Vor diesem Hintergrund wird in diesem Beitrag...

The COVID-19 pandemic has exposed the vulnerability of frontline employee (FLEs) to infections and other hazards, and highlighted the importance of workplace safety practices (WSP) for service organizations. In response to the critical issue of service safety, we developed and empirically tested...

"This book examines employers' role in creating, upholding, and legitimating race-gender inequality on trains, planes, and cruise ships and focuses on employer's actions and statements related to racial and gender hierarchies among their workers."

Far-reaching transformations in the world of work are being discussed vividly under the term 'artificial intelligence'. Questions are arising about the changing role of humans in work processes and their freedom to determine work content and conditions.This book explores these potential areas of...

We show that cities with higher population density specialize in high-skill service jobs that can be done remotely. The urban and industry bias of remote work potential shaped the recent pandemic’s economic impact. Many big-city high-skill service workers started to work remotely, withdrawing...

We study the question: why do skilled services firms use non-compete agreements (NCAs), which prohibit workers from leaving firms and competing against them? We conduct a survey of physicians linking the use of NCAs to labor market outcomes and firm performance, and show that by deterring the...

We show that cities with higher population density specialize in high-skill service jobs that can be done remotely. The urban and industry bias of remote work potential shaped the COVID-19 pandemic's economic impact. Many high-skill service workers started to work remotely, withdrawing spending...

I study the effects of service offshoring on white-collar employment, using highly disaggregated occupational data for the U.S.. I present a structural model of the firm's behavior that allows tractable derivation of labor demand elasticities for highly detailed occupations. I estimate the model...

"This project examines the Service Employee International Union (SEIU), long considered the best hope of a future for American organized labor. A union that has catered to a diverse body of workers outside the traditional factory-industrial stream--service workers, domestic workers, immigrant...

Historical materialism -- Marxism, class and the service industry -- Service labour and value theory -- Retail and the circulation of commodities -- Monopoly capital and the sales effort -- Two stages of production and realisation -- A Marxist analysis of outsourcing -- Cleaning workers and...

Introduction: Technology and change : ancillary workers in the Indian IT industry -- Flat world, globalization and Indian IT -- Collection, interpretation and analysis of data -- Time, place and space -- Women workers' narratives of precarious work and social struggle -- Conflicts and...

Die Generation nach den Babyboomern ist die erste nach dem Zweiten Weltkrieg, die ihre Eltern mehrheitlich nicht wirtschaftlich übertreffen wird. Obwohl die Wirtschaft ein Jahrzehnt lang wuchs, besitzt die Mehrheit in diesem Land kaum Kapital, kein Vermögen. Doch sich Wohlstand aus eigener...