Search Results - subject_exact:"Service-dominant logic"

Customer value co-creation practices for community well-being in e-commerce platform : an information-based perspective

Nguyen Minh Tuan; Thai-Doan Dang - In: Journal of open innovation : technology, market, and … 11 (2025) 1, pp. 1-14

The paper investigates the role of customer value co-creation practices within e-commerce platforms, drawing on service dominant logic, practice theory and institutional work. From the customer view, this study proposes an integrated model in which social expertise, organizational socialization,...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015358671

Harnessing technology to drive coopetition and value co-creation : a service-dominant perspective

Silva, Agostinho Antunes da; Cardoso, Antonio J. Marques - In: Administrative Sciences : open access journal 15 (2025) 2, pp. 1-29

Coopetition, the strategic blend of competition and collaboration, has emerged as a critical strategy for firms navigating today's interconnected and resource-constrained global economy. While coopetition networks offer substantial benefits, such as fostering innovation, market expansion, and...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015337359

Resource entanglement and indeterminacy : advancing the service-dominant logic through the philosophy of Karen Barad

Kleinaltenkamp, Michael; Kleinaltenkamp, Moritz J.; … - In: Marketing theory 24 (2024) 4, pp. 611-641

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015164394

Shaping circular service ecosystems

Fehrer, Julia; Kemper, Joya A.; Baker, Jonathan J. - In: Journal of service research 27 (2024) 1, pp. 49-68

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014580392

Value co-destruction : a conceptual review and future research agenda

Lumivalo, Juuli; Tuunanen, Tuure; Salo, Markus - In: Journal of service research 27 (2024) 2, pp. 159-176

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014580410

Logics alignment in agile software design processes

Chronéer, Diana; Runardotter, Mari; Johansson, Jeaneth - In: International journal of agile systems and management : … 17 (2024) 6, pp. 1-31

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015376457

Service-dominant logic perspective on technology-based business incubator

Yuliana, Eka; Putro, Utomo Sarjono; Hermawan, Pri; … - In: Cogent business & management 11 (2024) 1, pp. 1-25

This research article examines the implementation of service-dominant logic in technology-based business incubators, specifically focusing on Bandung Techno Park in Indonesia. The research examines the connection between service providers and clients, the function of technology-based business...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014527114

Agencement of onlife and phygital : smart tech-enabled value co-creation practices

Mele, Cristina; Russo Spena, Tiziana - In: Journal of service management 36 (2025) 2, pp. 217-240

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015401089

Exploring volunteers' role in healthcare service ecosystems : value co-creation, self-adjustment and re-humanisation

Di Pietro, Laura; Ungaro, Veronica; Renzi, Maria Francesca - In: Journal of service management 36 (2025) 2, pp. 184-216

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015401087

Value co-destruction in tourism and hospitality : a systematic literature review and future research agenda

Sthapit, Erose; Garrod, Brian; Stone, Matthew J.; … - In: Journal of travel and tourism marketing 40 (2023) 5, pp. 363-382

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014369807

The resources-processes-outcomes approach : a spark that could not escape a black hole

Kleinaltenkamp, Michael - In: Journal of service management research : SMR 7 (2023) 2, pp. 68-81

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015168573

Augmented reality and experience co-creation in heritage settings

Panhale, Tanvi; Bryce, Derek; Tsougkou, Eleni - In: Journal of marketing management : JMM ; journal of the … 39 (2023) 5/6, pp. 470-497

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014299337

Student value co-creation behaviour in the higher education service ecosystem : an empirical exploration

Zamora-Ramos, Moises Ruben; Chamorro Mera, Antonio; … - In: Marketing i menedžment innovacij : m&mi 14 (2023) 4, pp. 140-150

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014447671

Expanding understanding of brand value co-creation on social media from an S-D logic perspective : introducing structuration theory

Simmons, Geoffrey; Durkin, Mark - In: Marketing theory 23 (2023) 4, pp. 607-629

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014631364

Multilevel value co-creation within key accounts

Ranjan, Kumar Rakesh; Friend, Scott B.; Malshe, Avinash - In: Journal of service research 28 (2025) 2, pp. 296-317

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015386790

A service-dominant logic of co-creation in higher education : emerging topics and conceptualizations

Cruz, Maria de Fátima Pires da; Alves, Helena; … - In: Journal of marketing for higher education 34 (2024) 2, pp. 920-945

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015189779

The gloomy side of value co-creation for service employees

Terblanche, Nic S.; Babin, Barry J. - In: The journal of services marketing 38 (2024) 10, pp. 44-65

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015207225

Micro-level mechanisms to support value co-creation for design of digital services

Tuunanen, Tuure; Lumivalo, Juuli; Vartiainen, Tero; … - In: Journal of service research 27 (2024) 3, pp. 381-396

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014580516

Understanding service ecosystem dynamics : a typology

As'ad, Nabila; Patrício, Lia; Koskela-Huotari, Kaisa; … - In: Journal of service management 35 (2024) 6, pp. 159-184

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015208866

The impact of supply chain integration from the Service-Dominant Logic perspective : operant resources and value generation

Rodríguez-López, Nuria; Mondragon, Adrian Coronado - In: European management review : EMR 21 (2024) 1, pp. 66-82

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014530852

Value co-creation and external consultancy knowledge for public innovation in Europe

Fernando, Félix; Gupta, Varun; Rubalcaba-Bermejo, Luis - In: Journal of open innovation : technology, market, and … 10 (2024) 1, pp. 1-13

This paper proposes a framework for explaining the collaboration between co-creation and LAB design methodologies with KIBS (Knowledge Intensive Business Services), which include ICT services, when public services were immerse in an innovative process at government units within six EU-20...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014518791

Smart cash point in a B2B market to enable service innovation : towards transparency and shared intentions- a case study

Megaro, Antonietta - In: The journal of business & industrial marketing 39 (2024) 6, pp. 1162-1173

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015081122

Public value creation mechanisms in the context of public service logic : an integrated conceptual framework

Virtanen, Petri; Jalonen, Harri - In: Public management review 26 (2024) 8, pp. 2331-2354

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015049813

Business model innovation through the adoption of service logic : evolving to servification

Grönroos, Christian - In: Journal of service theory and practice 34 (2024) 3, pp. 347-360

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015055413

The role of service-dominant logic strategic orientations in driving customer engagement in online retailing

Katsifaraki, Georgia D.; Theodosiou, Marios - In: Journal of interactive marketing 59 (2024) 1, pp. 99-115

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014583046

The role of service-dominant logic strategic orientations in driving customer engagement in online retailing

Katsifaraki, Georgia D.; Theodosiou, Marios - In: Journal of interactive marketing 59 (2024) 1, pp. 99-115

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014583049

Enhancing operational scale in SMEs through coopetition : insights from the Portuguese ornamental stone industry

Silva, Agostinho da; Cardoso, Antonio J. Marques - In: Journal of open innovation : technology, market, and … 10 (2024) 3, pp. 1-12

This study explores whether coopetition enhances scale determinants for SMEs, focusing on a case study in the Portuguese Ornamental Stone sector. The findings show that transitioning to coopetition networks positively impacts scale determinants in this sector. These improvements highlight...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015072110

Service-dominant logic and customer engagement based value proposition framework in peer-to-peer accommodation : a two-study approach

Ashaduzzaman, Md; Thaichon, Park; Weaven, Scott; … - In: Journal of consumer behaviour 23 (2024) 6, pp. 3232-3252

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015117064

Co-destruction of value : a stakeholder conceptual review

Ogunbodede, Olabode - In: The international journal of business science & applied … 17 (2022) 1, pp. 1-27

Co-destruction of value has been highlighted as a possible outcome of every interaction between firms and consumers. Despite the likelihood of its occurrence, the concept is not adequately defined or understood, while little is known about how and where it occurs. This paper reviews the...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10012814492

Smart services' quality scale

Adel, Riham - In: International journal of productivity and quality … 35 (2022) 4, pp. 429-446

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10013257161

Understanding the complexities of omnichannel retailing through a service-dominant logic framework : exploring the role of digitalization in the retail ecosystem

Gibson, Samantha; Dahl, Andrew J.; Hsu, Maxwell K.; … - In: The international review of retail, distribution and … 34 (2024) 5, pp. 669-702

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015193849

Employee entrepreneurial behaviour in SME service development : a qualitative study on effectuation

Häkkinen, Reija A.; Kansikas, Juha - In: International journal of entrepreneurship and small … 53 (2024) 1, pp. 42-69

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015066871

How does ergo-functional value resonance enhance intention to use? : An SDL perspective

Rini, Gilang Puspita; Ferdinand, Augusty Tae - In: International journal of innovation and technology … 21 (2024) 1, pp. 1-21

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014495773

Exploring servitization and digital transformation of manufacturing enterprises : evidence from an industrial internet platform in China

Liu, Yi; Zhang, Zuopeng; Jasimuddin, Sajjad M.; Babai, … - In: International journal of production research 62 (2024) 8, pp. 2812-2831

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014546494

SDL/ELM-informed brand co-creation and engagement during the COVID-19 crisis : investigating the conditional effects of involvement and age

Rather, Raouf Ahmad; Bozkurt, Sıddık; Khan, Imran; … - In: Journal of strategic marketing 32 (2024) 3, pp. 266-288

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014553248

"It adds something and costs you nothing." : news consumers on the value exchange of native advertising and related responsibilities for news media

Luyckx, Dorien; Poels, Karolien; Smits, Tim - In: Journal of media business studies 21 (2024) 1, pp. 82-107

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014511883

Examining different uses of IT for enhancing service innovation performance

Hsu, Pei-Fang; Yen, HsiuJu Rebecca; Hu, Paul Jen-Hwa - In: Journal of organizational computing and electronic commerce 34 (2024) 3, pp. 213-236

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015053177

Technology has agency too! : disentangling technology's causal and structural agency in a service system

Anderson, Kelley Cours; Hansen, Hans; Laverie, Debra - In: Journal of macromarketing 44 (2024) 2, pp. 510-533

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014584752

Current obstacles, contemporary practices, and potential solutions for recovery in Vietnam tourism after the COVID-19 pandemic : tour operators' perspectives

Thinh Gia Hoang; Nguyen Anh Thi Van; Vu Minh Ngo; Huan … - In: Tourism and hospitality research : THR 24 (2024) 3, pp. 363-379

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014632121

Service-dominant logic : reframing category captainship and retailer category management

Benson, Michael Christopher; Glanfield, Keith; Hirst, Craig - In: International journal of retail and distribution management 52 (2024) 2, pp. 149-167

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014484233

Emergence in marketing : an institutional and ecosystem framework

Vargo, Stephen L.; Peters, Linda; Kjellberg, Hans; … - In: Journal of the Academy of Marketing Science 51 (2023) 1, pp. 2-22

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10013493116

Rethinking service in a circular economy

Fehrer, Julia; Vargo, Stephen L. - In: Journal of service management research : SMR 7 (2023) 3, pp. 130-146

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015168593

Beyond efficiency and consistency : achieving sustainability through service-enabled sufficiency

Zechiel, Felix - In: Journal of service management research : SMR 7 (2023) 4, pp. 199-212

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015168634

Supporting value co-creation through interaction during the pre-purchase customer journey : empirical evidence from B2B HR services

Lassila, Elina; Heikka, Eija-Liisa; Nätti, Satu - In: The journal of business & industrial marketing 38 (2023) 13, pp. 63-73

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014472654

The role of value co-creation in sustaining partner loyalty in B2B business : a service-dominant logic approach

Putra, Rendy Ahmad; Budiyanto; Suhermin - 2023

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014480092

Towards a better understanding of volunteer engagement : self-determined motivations, self-expression needs and co-creation outcomes

Fernandes, Teresa; Matos, Manuel Aires de - In: Journal of service theory and practice 33 (2023) 7, pp. 1-27

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014448152

Value co-destruction : problems and solutions

Alexander, Matthew; Vallström, Niklas - In: AMS review : official publication of the Academy of … 13 (2023) 3/4, pp. 200-210

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014512664

Conceptualizing services and service innovation : a practice theory study of the Swedish music market

Skålén, Per; Gummerus, Johanna - In: Journal of service research 26 (2023) 1, pp. 83-102

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014246196

Implications of value co-creation in agro-industrial services

Borota, Fabio Rafael Domiciano; Bonamigo, Andrei; … - In: International journal of innovation : IJI journal 11 (2023) 1, pp. 1-36

Purpose: This study aims to list the managerial implications arisen from an interaction between a brewery and a Brazilian government agency grounded in the Lean principles of value co-creation through a case study.Design/Methodology/Approach: Empirical data on the actors were collected through...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014279260

B2B value co-creation influence on engagement : Twitter analysis at international trade show organizer

Geldres-Weiss, Skania; Küster, Inés; Vila-López, Natalia - In: European journal of management and business economics : … 32 (2023) 3, pp. 257-275

Purpose This paper studies, based on the theory of service-dominant logic, the effect of value co-creation practices (linking and materializing) on engagement dimensions (popularity, commitment and virality). The main objective is to analyze the influence of value co-creation practices on...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014318814