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Year of publication
Subject
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Dienstleistung 5,541 Services 4,810 Dienstleistungssektor 1,526 services 1,425 Service industry 1,404 Theorie 777 Deutschland 776 Theory 769 Innovation 753 Service quality 715 Dienstleistungsqualität 710 Germany 706 Dienstleistungsmanagement 490 Service management 486 Relationship marketing 469 Services marketing 465 Beziehungsmarketing 462 Dienstleistungsmarketing 456 Consumer behaviour 439 Konsumentenverhalten 424 Dienstleistungshandel 403 Trade in services 400 Marketing 395 Innovationsmanagement 387 Management 355 Service innovation 351 Innovation management 347 Dienstleistungsinnovation 336 Customer satisfaction 293 Kundenzufriedenheit 274 Welt 269 Kundenintegration 266 World 266 Customer integration 265 Betriebliche Wertschöpfung 261 Value creation 261 Unternehmensdienstleistung 250 Industrie 248 Business services 244 Productivity 239
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Online availability
All
Undetermined 1,870 Free 1,780 CC license 53
Type of publication
All
Article 3,939 Book / Working Paper 3,892 Journal 125 Other 29
Type of publication (narrower categories)
All
Article in journal 2,347 Aufsatz in Zeitschrift 2,347 Graue Literatur 877 Non-commercial literature 877 Aufsatz im Buch 671 Book section 671 Working Paper 624 Hochschulschrift 507 Arbeitspapier 459 Thesis 377 Collection of articles of several authors 309 Sammelwerk 309 research-article 202 Aufsatzsammlung 177 Konferenzschrift 163 Dissertation u.a. Prüfungsschriften 156 Amtsdruckschrift 149 Government document 149 Lehrbuch 93 Bibliografie enthalten 91 Bibliography included 91 Case study 91 Fallstudie 91 Conference proceedings 78 Statistik 69 Textbook 66 Article 51 Forschungsbericht 43 Statistics 39 Handbook 27 Handbuch 27 No longer published / No longer aquired 26 Conference paper 25 Konferenzbeitrag 25 conceptual-paper 24 Advisory report 22 Gutachten 22 Congress Report 21 review 17 Adressbuch 16
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Language
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English 4,473 German 2,112 Undetermined 1,005 French 209 Russian 53 Polish 49 Spanish 48 Italian 33 Portuguese 16 Hungarian 14 Dutch 14 Danish 12 Swedish 9 Czech 8 Lithuanian 8 Malay (macrolanguage) 8 Romanian 8 Finnish 7 Modern Greek (1453-) 4 Slovak 4 Slovenian 3 Croatian 2 Indonesian 2 Multiple languages 2 Norwegian 2 Serbian 2 Ukrainian 2 Chinese 2 Arabic 1 Bosnian 1 Bulgarian 1 Ancient Greek (to 1453) 1 Georgian 1 Latvian 1 Albanian 1
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Author
All
Bruhn, Manfred 92 Corsten, Hans 70 Gössinger, Ralf 45 Edvardsson, Bo 37 Meffert, Heribert 37 Gallouj, Faïz 28 Görg, Holger 27 Haller, Sabine 27 Stauss, Bernd 27 Mukherjee, Arpita 25 Hadwich, Karsten 23 Serafica, Ramonette B. 23 Vargo, Stephen L. 23 Meyer, Anton 21 Witell, Lars 21 Kleinaltenkamp, Michael 20 Fließ, Sabine 19 Gustafsson, Anders 19 Bitner, Mary Jo 17 Grönroos, Christian 17 Lusch, Robert F. 17 Fisk, Raymond P. 16 Mattoo, Aaditya 16 Rubalcaba-Bermejo, Luis 15 Kowalkowski, Christian 14 Polese, Francesco 14 Zeithaml, Valarie A. 14 Berry, Leonard L. 13 Debaere, Peter 13 Eichengreen, Barry 13 Gebauer, Heiko 13 Gupta, Poonam 13 Hoekman, Bernard M. 13 Raff, Horst 13 Rubalcaba, Luis 13 Amiti, Mary 12 Bullinger, Hans-Jörg 12 Crinò, Rosario 12 Findlay, Christopher 12 Ganz, Walter 12
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Institution
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Springer Fachmedien Wiesbaden 44 eSocialSciences 40 Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München 38 HAL 36 OECD 28 Europäische Kommission / Statistisches Amt 23 Inter-American Development Bank 19 Trade and Agriculture Directorate, Organisation de Coopération et de Développement Économiques (OCDE) 17 Europäische Kommission 16 National Bureau of Economic Research 16 C.E.P.R. Discussion Papers 14 East Asian Bureau of Economic Research (EABER) 13 Universität Kaiserslautern / Lehrstuhl für Produktionswirtschaft 11 Instituto Universitario de Análisis Económico y Social (IAES), Universidad de Alcalá de Henares 9 Singapur / Department of Statistics 9 Centre d'études prospectives et d'informations internationales (CEPII) 8 Economics Department, Organisation de Coopération et de Développement Économiques (OCDE) 8 Economics and Research Department, Asian Development Bank 8 Malaysia / Jabatan Perangkaan 8 Université Paris-Dauphine (Paris IX) 8 Wiener Institut für Internationale Wirtschaftsvergleiche, wiiw 8 Zentrum für Europäische Wirtschaftsforschung (ZEW) 8 Deutsches Institut für Wirtschaftsforschung 7 Deutschland / Bundesministerium für Bildung und Forschung 7 EconWPA 7 Ungarn / Központi Statisztikai Hivatal 7 Verlag Dr. Kovač 7 Österreich / Bundesministerium für Verkehr, Innovation und Technologie 7 Asian Development Bank 6 Grupo de Estudos Monetários e Financeiros (GEMF), Faculdade de Economia 6 Indian Council for Research on International Economic Relations (ICRIER) 6 Nomos Verlagsgesellschaft 6 Svenska Handelshögskolan <Helsinki> 6 Economic Research and Statistics Division (ERSD), World Trade Organization (WTO) 5 Elinkeinoelämän Tutkimuslaitos (ETLA) 5 European GNSS Supervisory Authority 5 Europäische Gemeinschaften / Kommission 5 Fraunhofer-Institut für System- und Innovationsforschung 5 IGI Global 5 Industrie- und Handelskammer <Köln> 5
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Published in...
All
SpringerLink / Bücher 132 The journal of services marketing 71 Journal of service management 66 Journal of business research : JBR 61 The service industries journal 61 Schriften zum Produktionsmanagement 57 Journal of Services Marketing 50 Working Papers / eSocialSciences 40 Journal of service research : JSR 38 MPRA Paper 38 Post-Print / HAL 30 Springer eBook Collection / Business and Economics 29 The journal of business & industrial marketing 29 Journal of retailing and consumer services 28 Journal of service research 28 Research 28 Springer eBook Collection 28 International journal of production economics 27 Industrial marketing management : the international journal for industrial and high-tech firms 26 The handbook of innovation and services : a multi-disciplinary perspective 26 Gabler Edition Wissenschaft 23 Journal of Service Management 22 Working Paper 21 International journal of services and operations management 20 Services marketing quarterly 20 European Journal of Marketing 19 Gabler Edition Wissenschaft / Focus Dienstleistungsmarketing 19 International journal of services technology and management 19 Forum Dienstleistungsmanagement 18 Service business 18 Working paper / National Bureau of Economic Research, Inc. 18 International journal of hospitality management 17 OECD Trade Policy Papers 17 Schriftenreihe innovatives Dienstleistungsmanagement 17 The science of service systems 17 ADB Economics Working Paper Series 16 Handbook of service science ; [Vol. 1] 16 Información comercial española : ICE : revista de economía 16 International Journal of Services, Economics and Management 16 NBER working paper series 16
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Source
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ECONIS (ZBW) 5,667 RePEc 1,019 USB Cologne (EcoSocSci) 672 Other ZBW resources 278 EconStor 237 BASE 112
Showing 1 - 50 of 7,985
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The economic implications of services in the metaverse
Cantú, Carlos; Franco, Cecilia; Frost, Jon - 2024
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014518965
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Conceptualizing services and service innovation : a practice theory study of the Swedish music market
Skålén, Per; Gummerus, Johanna - In: Journal of service research 26 (2023) 1, pp. 83-102
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014246196
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Kuznets in the twenty-first century: Mexico and United States compared
Paul, Saumik; Sen, Kunal - 2025
Building upon a multisectoral framework in light of the Kuznetsian paradigm, this paper analyses the relationship between structural transformation and income inequality. Empirical evidence is drawn using a large census dataset consisting of more than 22 million individuals from Mexico and the...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015361363
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Shocking a CEO: Economic disintegration and executive compensation in manufacturing and services firm
Merchán, Federico; Görg, Holger - 2025
This paper uses the Brexit referendum in 2016 as a quasi-natural experiment to estimate the effect of an exogenous negative shock to globalization on executive compensation for German companies listed in the DAX and MDAX stock indices. We show that it matters whether they work for firms...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015373503
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Mexico – From a short nearshoring boom to US "security-shoring"
Maihold, Günther - 2025
With the reconfiguration of international supply chains, Mexico has gained importance as a location for new foreign investments. The country has been able to benefit from nearshoring, that is, the relocation of services or production processes closer to consumer markets. This is associated with...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015414822
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Shocking a CEO : economic disintegration and executive compensation in manufacturing and services firm
Merchán, Federico; Görg, Holger - 2025
This paper uses the Brexit referendum in 2016 as a quasi-natural experiment to estimate the effect of an exogenous negative shock to globalization on executive compensation for German companies listed in the DAX and MDAX stock indices. We show that it matters whether they work for firms...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015359782
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Design-oriented stakeholder engagement in service ecosystems
Flaig, Alexander; Guyader, Hugo; Ottosson, Mikael - In: Journal of business research : JBR 191 (2025), pp. 1-15
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Deglobalisation in disguise? : Brexit barriers and trade in services
Bhalotia, Shania; Dhingra, Swati; Arnold, Danyal - 2025
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015423328
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Response to replication of examining inequality in the time cost of waiting
Holt, Stephen B.; Vinopal, Katie - 2025
Holt and Vinopal (2023) provides evidence of an income-based gap in time spent waiting for services on the typical day in the United States. The gap was estimated at the extensive margin, unconditional intensive margin, and intensive margin conditional on some waiting time. The analysis was...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015426990
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Explanation of time perspectives in adopting AI service robots under different service settings
Dang, Simon; Quach, Sara; Roberts, R. E. - In: Journal of retailing and consumer services 82 (2025), pp. 1-15
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015441129
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Providing social support in technology-based service encounters : activating intrinsic motivations to create better outcomes
Aslan, Marjan; Keating, Byron W. - In: Journal of retailing and consumer services 84 (2025), pp. 1-15
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015441696
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Mexico - from a short nearshoring boom to US "security-shoring"
Maihold, Günther - Stiftung Wissenschaft und Politik - 2025
With the reconfiguration of international supply chains, Mexico has gained importance as a location for new foreign investments. The country has been able to benefit from nearshoring, that is, the relocation of services or production processes closer to consumer markets. This is associated with...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015410192
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FuE-intensive Industrien und wissensintensive Dienstleistungen im internationalen Vergleich
Schiersch, Alexander; Danne, Christian; Paul, Ioana - 2025 - Stand Februar 2025
Die Studie untersucht die technologische Leistungsfähigkeit Deutschlands im internationalen Vergleich anhand von Daten zur sektoralen Wertschöpfung sowie mittels Daten zum Handel mit Industriegütern. Sie zeigt, dass die deutsche Wirtschaft weiterhin stark auf die Produktion hochwertiger...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015272005
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Exploring volunteers' role in healthcare service ecosystems : value co-creation, self-adjustment and re-humanisation
Di Pietro, Laura; Ungaro, Veronica; Renzi, Maria Francesca - In: Journal of service management 36 (2025) 2, pp. 184-216
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Human-AI resource relations in value cocreation in service ecosystems
Kaartemo, Valtteri; Helkkula, Anu - In: Journal of service management 36 (2025) 2, pp. 291-306
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Rural transformation, GVCs and the rise of the services economy
Findlay, Christopher; Roelfsema, Hein - 2025
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015331941
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Algorithmic personalization and brand loyalty : an experiential perspective
Obiegbu, Chinedu James; Larsen, Gretchen - In: Marketing theory 25 (2025) 2, pp. 199-219
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015431688
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Key adjustments to service offerings to accommodate product innovations : the case of electric vehicles
Gebauer, Heiko; Glaa, Besma; Witell, Lars; Perks, Helen - In: Industrial marketing management : the international … 128 (2025), pp. 71-87
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Trade costs in services : firm survival, firm growth and implied changes in employment
Christen, Elisabeth; Pfaffermayr, Michael; Wolfmayr, Yvonne - In: International economics : the quarterly journal in … 182 (2025), pp. 1-18
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Why did inflation rise and fall so rapidly? : lessons from the Korean War
Gagnon, Joseph E.; Rose, Asher - 2025
The speed of both the rise and fall of US inflation in 2021–23 took many economists by surprise. This paper shows that the rise of COVID era inflation reflects three independent shocks: a plethora of pandemic-related shifts in demand patterns and supply disruptions; the largest commodity price...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015209694
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Beyond "Eat-Pray-Love" : designing transformative CX for self-discovery in extended service encounters
Zimbatu, Alexandra; Russell-Bennett, Rebekah - In: Journal of business research : JBR 186 (2025), pp. 1-13
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015158139
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Kuznets in the twenty-first century : Mexico and United States compared
Paul, Saumik; Sen, Kunal - 2025
Building upon a multisectoral framework in light of the Kuznetsian paradigm, this paper analyses the relationship between structural transformation and income inequality. Empirical evidence is drawn using a large census dataset consisting of more than 22 million individuals from Mexico and the...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015329729
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Understanding the cost of living crisis in Scotland
Schottland / Government - 2025
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From cafés to clinics : consumer attitudes toward human-like and machine-like service robot failures
Merdin-Uygur, Ezgi; Ozturkcan, Selcen - In: International journal of hospitality management 131 (2025), pp. 1-4
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015434893
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Corporate social responsibility and technological advancement of international service enterprises : links and gaps in the literature
Tang, Ryan W.; Mi, Lili; Chan, Xi Wen; Yan, Hongmin; … - In: Management international review : MIR ; journal of … 65 (2025) 3, pp. 415-458
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015458197
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Digital internationalisation through service offshoring : science mapping analysis
Malik, Radosław; Wosiek, Roman - In: Digital internationalisation of firms : strategies, …, (pp. 98-115). 2025
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Can the TALC model explain Sint Maarten's comparatively low FDI inflows? : an investigation and analysis
Lista, Jason - 2025
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Unlocking new methods to estimate country-specific effects and trade elasticities with the structural gravity model
Freeman, Rebecca; Larch, Mario; Theodorakopoulos, Angelos; … - In: Journal of applied econometrics 40 (2025) 6, pp. 669-684
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015463329
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Service robots and innovation : an ecosystem approach
Mahr, Dominik; Odekerken-Schröder, Gaby; Steins, Mark - In: The journal of product innovation management : an … 42 (2025) 5, pp. 874-896
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015464240
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Advancing antecedents of brand personality : a meta-analytical review and moderator analysis
Wang, Wenxin; Heinberg, Martin; Eisend, Martin - In: Psychology & marketing 42 (2025) 8, pp. 2012-2038
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Sustainability as a co-created service : integrating complex adaptive systems and service-dominant logic within the triple helix framework
Saviano, Marialuisa; Barile, Sergio; Caputo, Francesco; … - In: AMS review : official publication of the Academy of … 15 (2025) 1/2, pp. 127-141
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015509207
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Trade, productivity, and services input intensity
Hoekman, Bernard M.; Sanfilippo, Marco; Santi, Filippo; … - In: Review of world economics 161 (2025) 1, pp. 309-337
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Inflation factors
Leiva-León, Danilo; Sheremirov, Viacheslav; Tang, Jenny; … - 2025 - This version: August 2025
This paper develops an econometric framework for identifying latent factors that provide real-time estimates of supply and demand conditions shaping goods- and services-related price pressures in the U.S. economy. The factors are estimated using category-specific personal consumption...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015485857
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Revisiting the Kuznets curve, 70 years on
Keijzer, Stella; Sen, Kunal - 2025
We revisit the iconic Kuznets (1955) paper, which postulated a clear positive relationship between inequality and economic development in the early stages of structural transformation. Using a newly released global dataset on income inequality-the WIID Companion-we set out the stylized facts of...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015486023
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International trade in services : structural determinants of balance of services
Šíma, Ondřej - In: Ekonomický časopis : časopis pre ekonomickú … 70 (2022) 2, pp. 188-208
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10013349037
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Understanding innovation in education : a service co-production perspective
Rubalcaba-Bermejo, Luis - In: Economies : open access journal 10 (2022) 5, pp. 1-22
Innovation in education has been heavily focused on pedagogical, technological, or regulatory elements, while service innovation relates to other elements involving interpersonal and community co-production too. This paper provides a conceptual framework to understand innovation in education...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10013199323
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The implications of treaty restrictions of taxing rights on services, especially for developing countries
Amaro, Faith; Grondona, Veronica; Picciotto, Sol - 2024
Taxation of cross-border services has been identified as a high priority issue in the United Nations (UN) negotiations to establish a new global framework for tax. This paper analyses the defects of international tax rules as applied to services, and their exploitation by multinational...
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Insights into economic charter change and the case for services reform
Serafica, Ramonette B. - 2024
This essay discusses the rationale for economic charter change through the lens of services reform and identifies three issues with the current proposal of Congress: the retention of the legislative franchise requirement, the exclusion of mass media from the scope of the amendments, and the...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015209886
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A snapshot of innovation in the Philippine services sector
Serafica, Ramonette B.; Oren, Queen Cel A. - 2024
The PDP 2023-2028 recognizes innovation as one of the drivers of growth in the services sector, creating a strategic framework to reinvigorate the sector and strengthen creativity and innovation. To help formulate the appropriate strategies and policies, this paper examines the evidence on...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015209896
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Dominant currency pricing in international trade of services
Amador, João; Garcia, Joana; Mehl, Arnaud; Schmitz, Martin - 2024
We analyze, for the first time, how firms choose the currency in which they price transactions in international trade of services and investigate, using direct evidence, whether the US dollar (USD) plays a dominant role in services trade. Drawing on a new granular dataset on extra-European Union...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014543670
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Students' perceptions of the use of artificial intelligence in educational services
Djokic, Ines; Milićević, Nikola; Djokic, Nenad; … - In: Amfiteatru Economic 26 (2024) 65, pp. 294-310
The increased significance of artificial intelligence (AI) and the possibilities to implement it in higher education can be identified in contemporary conditions. At the same time, one cannot neglect the importance of student perceptions regarding it, since they represent the final users of...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014465479
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Who should provide the demand-enhancing service? : retailer strategies on service provision in competitive channels
Wang, Junjin; Liu, Jiaguo; Choi, Tsan-Ming; Yue, Xiaohang - In: IEEE transactions on engineering management : EM ; a … 71 (2024), pp. 2896-2910
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The effects of auditors' quality and peripheral services on client-firms' satisfaction in ISO 9001 quality system auditing
Prajogo, Daniel; Haman, Janto; Oke, Adegoke - In: IEEE transactions on engineering management : EM ; a … 71 (2024), pp. 4406-4417
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Choice overload in consumer services : the mediating role of decision strategy complexity on subjective states and behavioral outcomes
Decrop, Alain; Del Chiappa, Giacomo - In: Journal of Tourism, Heritage & Services Marketing : JTHSM 10 (2024) 1, pp. 48-55
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Reuse of service concept elements for modular service design
Hunke, Fabian; Satzger, Gerhard; Tuunanen, Tuure - In: Journal of service management 35 (2024) 6, pp. 216-241
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Banci ekonomi
Malaysia / Jabatan Perangkaan - Putrajaya, Malaysia : Jabatan Perangkaan Malaysia - 2023-
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015332774
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Wages and inflation in the euro area
Michail, Nektarios; Louca, Kyriaki G - In: CESifo economic studies : a joint initiative of the … 70 (2024) 4, pp. 474-485
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015332791
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Regional amenities, services offshoring, and skilled employment in the Republic of Korea
Pyun, Ju Hyun - 2024
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015188237
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Structural transformation and economic resilience : the case of Malaysia
Lee, Cassey - 2024
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015188238
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The impact of e-commerce competition on new product entry in the manufacturing sector : evidence from the Republic of Korea's manufacturing establishments
Hur, Jung - 2024
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015188260
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