Social services within predominantly service-based public administration are undergoing constant reforms in response to evolving social circumstances. These reforms should align with international and constitutional principles, including the rule of law, the welfare state, and public governance,...

People's ability to access essential services is key to their labour market and social inclusion. An important dimension of accessibility is physical accessibility, but little cross-country evidence exists on how close people live to the services facilities they need. This paper helps to address...

Theoretically rooted in public service logic (PSL), this article explores managers' experiences constructing value propositions and facilitating the value creation process in a public sector environment. It reports on a qualitative study from a Norwegian municipal setting based on individual and...

Aim/purpose - The purpose of this article was to identify the information and communication technology (ICT) tools fostering the co-production of social services, acknowledging that the technological environment is an important contextual condition enhancing the development of co-production....

This explorative study aims to contribute to the debate about citizen involvement in (complex) medical and social issues. Our research goals are: (1) to explore the main opportunities, threats and challenges to co-producing healthcare in vulnerable communities from the perspective of...

Aging populations in Asia are worried that they are facing a "care crisis," with many older people in need of care having no one to care for them. However, we do not have a clear picture of current care patterns: How much care is currently being consumed? Who is providing that care? Are women...

One challenge presented by population aging is how to adjust public support for social care in a way that achieves desired quality of life outcomes without compromising budget sustainability. This study uses best-practice methods of economic analysis to explore projections for care and related...

People's ability to access essential services is key to their labour market and social inclusion. An important dimension of accessibility is physical accessibility, but little cross-country evidence exists on how close people live to the services facilities they need. This paper helps to address...

This report contributes to a major research activity currently being carried out by the European Agency for Safety and Health (EU-OSHA) on the health and social care sector (HeSCare sector). The HeSCare sector covers a wide range of activities: healthcare activities (NACE code Q86), residential...

In today's dynamic and increasingly complex healthcare landscape, leveraging data analytics in decision-making processes has become indispensable for fostering innovation and enabling more effective, data-driven approaches to healthcare delivery. This study explores the factors influencing the...

Das Leibniz-Zentrum für Europäische Wirtschaftsforschung (ZEW) erhebt seit 1993 jährlich die Innovationsaktivitäten der deutschen Wirtschaft. Die Erhebung findet im Auftrag des Bundesministeriums für Bildung und Forschung (BMBF) statt und wird in Zusammenarbeit mit dem Fraunhofer Institut...

Purpose The involvement of clients in service encounters and service development has become a central principle for contemporary health and social care organizations. However, in day-to-day work settings, the shift toward client involvement is still in progress. We examined how health and social...

Im bundesdeutschen Kontext hat sich parallel und in Verschränkung zur sozialstaatlichen Armutsbekämpfung in der jüngeren Vergangenheit ein spendenbasiertes System der Armenhilfe etabliert: In der »neuen Mitleidsökonomie« geben Tafeln oder Kleiderkammern überschüssige Waren an eine...

This explorative study aims to contribute to the debate about citizen involvement in (complex) medical and social issues. Our research goals are: (1) to explore the main opportunities, threats and challenges to co-producing healthcare in vulnerable communities from the perspective of...

We investigate the effect of increasing female representation in local governments on the provision of different public social services, including childcare, elderly care, and other forms of assistance. We exploit a 2014 reform in Italy that mandated 40% gender quotas in the executive committees...

Securing rights for service users, particularly in taking up their social rights, has long been a goal of the social work profession. However, take-up advocacy is an under-researched and under-theorized practice, and little is known about how social workers engage in it and perceive it. The goal...

Since the 2010s, all levels of governments in Canada have gradually initiated social procurement as a policy tool to further their social values and political agendas. Social enterprises of various shapes and sizes across the country have served as partners in the execution of those agendas....

Persons with disabilities use a wide range of services that support their everyday life and foster their participation in society, including social services, education and training services and employment services, among others. Social services can support independent living for persons with...