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Year of publication
Subject
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Store design 725 Ladengestaltung 719 Consumer behaviour 496 Konsumentenverhalten 494 Einzelhandel 389 Retail trade 381 Sales promotion 125 Verkaufsförderung 125 Beziehungsmarketing 107 Relationship marketing 107 Online retailing 97 Online-Handel 97 Customer satisfaction 76 Kundenzufriedenheit 76 Food retailing 69 Lebensmitteleinzelhandel 69 Textilhandel 68 Textile distribution 66 Theorie 65 Theory 65 Brand management 54 Markenführung 54 Emotion 53 Deutschland 48 Dienstleistungsqualität 48 Service quality 48 Germany 46 Wahrnehmung 46 Perception 45 Ladengeschäft 41 Retail outlet 41 Warenpräsentation 36 Einkaufszentrum 35 Retailing 35 Shopping center 33 Fashion 32 Marketing management 32 Marketingmanagement 32 Mode 32 Virtuelle Realität 30
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Online availability
All
Undetermined 270 Free 70 CC license 7
Type of publication
All
Article 579 Book / Working Paper 187 Journal 2
Type of publication (narrower categories)
All
Article in journal 497 Aufsatz in Zeitschrift 497 Aufsatz im Buch 69 Book section 69 Hochschulschrift 45 Graue Literatur 38 Non-commercial literature 38 Thesis 32 Arbeitspapier 21 Working Paper 21 Case study 10 Fallstudie 10 Bibliografie enthalten 9 Bibliography included 9 Collection of articles of several authors 9 Sammelwerk 9 Conference paper 5 Dissertation u.a. Prüfungsschriften 5 Konferenzbeitrag 5 Aufsatzsammlung 4 Ratgeber 4 Guidebook 3 research-article 3 Bildband 2 Aufgabensammlung 1 Collection of articles written by one author 1 Lehrbuch 1 Mikroform 1 Sammlung 1 Textbook 1
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Language
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English 630 German 127 Undetermined 10 French 3
Author
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Grewal, Dhruv 16 Roggeveen, Anne L. 11 Campo, Katia 8 Breugelmans, Els 7 Lunardo, Renaud 7 Nordfält, Jens 7 Willems, Kim 7 Bultez, Alain V. 6 Fließ, Sabine 6 Garaus, Marion 6 Teller, Christoph 6 Behe, Bridget K. 5 Biswas, Dipayan 5 Chebat, Jean-Charles 5 Dennis, Charles 5 Maddah, Bacel 5 McIntyre, Charles 5 Shaffer, Greg Eric 5 Wagner, Udo 5 Ahlbom, Carl-Philip 4 Alexander, Bethan 4 Czerniachowska, Kateryna 4 Diehl, Sandra 4 Elms, Jonathan 4 Esch, Franz-Rudolf 4 Ghoniem, Ahmed 4 Huddleston, Patricia 4 Hübner, Alexander 4 Pantano, Eleonora 4 Parsons, Andrew G. 4 Toporowski, Waldemar 4 Vrechopoulos, Adam 4 Weinberg, Peter 4 Wu, Juanjuan 4 Babin, Barry J. 3 Ballantine, Paul W. 3 Bonnin, Gaël 3 Brengman, Malaika 3 Chang, Hyo Jung 3 Chou, Sheng-Fang 3
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Institution
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USA / Bureau of Foreign and Domestic Commerce 2 Albert-Ludwigs-Universität Freiburg 1 Courier 1 Esprit <Ratingen> 1 Fachtagung Läden mit Zukunft <1992, Rüschlikon> 1 Forum Berufsbildung 1 Freie Universität Berlin 1 Gestalten <Firma> 1 Govi-Verlag (Pharmazeutischer Verlag) GmbH 1 Hochschule Offenburg 1 IGI Global 1 John Calmann and King Ltd <London> 1 Nomos Verlagsgesellschaft 1 Shoptrade Consultants 1 Society for Economic Dynamics - SED 1 Universität Augsburg / Lehr- und Forschungsteam Marketing 1 Université Paris-Dauphine (Paris IX) 1
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Published in...
All
Journal of retailing and consumer services 79 Journal of business research : JBR 31 Journal of retailing 31 International journal of retail & distribution management 27 The international review of retail, distribution and consumer research 25 International journal of retail and distribution management 11 Psychology & marketing 11 International journal of hospitality management 8 Journal of fashion marketing and management 8 The journal of services marketing 8 European journal of marketing : EJM 6 European journal of operational research : EJOR 6 Handelsforschung 6 Journal of marketing 6 Marketing : ZFP ; journal of research and management 6 Working paper / European Institute for Advanced Studies in Management 6 Journal of consumer research : JCR ; an interdisciplinary bimonthly 5 Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS 5 Journal of marketing management : MM 5 Marketing science 5 The service industries journal 5 Visual merchandising : the image of selling 5 Journal of consumer behaviour : an international research review 4 Journal of marketing management : JMM ; journal of the Academy of Marketing 4 Journal of marketing research : JMR 4 Journal of the Academy of Marketing Science 4 Marketing intelligence & planning 4 Multi-channel marketing, branding and retail design : new challenges and opportunities 4 Omega : the international journal of management science 4 Reihe Werbepraxis 4 Review of marketing research 4 Shopper marketing and the role of in-store marketing 4 Asia Pacific journal of marketing and logistics 3 Events und Erlebnis : Stand und Perspektiven der Eventforschung 3 International Journal of Retail & Distribution Management 3 International journal of consumer studies 3 Journal of advertising research 3 Journal of marketing research 3 Opsearch : journal of the Operational Research Society of India 3 Advanced technologies management for retailing : frameworks and cases 2
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Source
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ECONIS (ZBW) 735 USB Cologne (EcoSocSci) 25 RePEc 5 Other ZBW resources 3
Showing 1 - 50 of 768
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Unintended consequences of in-store technology for frontline employees : an empirics-first approach
Nanni, Anastasia; Ordanini, Andrea - In: Journal of the Academy of Marketing Science 53 (2025) 1, pp. 129-149
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015192986
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Space jam : how retail technologies are influencing store space production
Vadruccio, Roberta; Pantano, Eleonora; Tumino, Angela - In: International journal of retail and distribution management 52 (2024) 10/11, pp. 1092-1107
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015158272
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Explaining physical retail store closures in digital times
Kupfer, Ann-Kristin; Marchand, André; Hennig-Thurau, … - In: Journal of retailing 100 (2024) 4, pp. 512-531
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015164543
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Autonomous stores : how levels of in-store automation affect store patronage
Benoit, Sabine; Altrichter, Birgit; Grewal, Dhruv; … - In: Journal of retailing 100 (2024) 2, pp. 217-238
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015065164
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Applying the triple coherence line to in-store marketing plans to increase private label market share
Garrido-Morgado, Álvaro; González-Benito, Óscar - In: Journal of retailing and consumer services 77 (2024), pp. 1-12
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014462202
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From redesign to revenue : measuring the effects of servicescape remodeling on customer lifetime value
Valentini, Tony; Roederer, Claire; Castéran, Herbert - In: Journal of retailing and consumer services 77 (2024), pp. 1-14
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014462312
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From the store to the kitchen : herbal scents drive wholesome food choice
Phillips, Megan; Kapitan, Sommer; Rush, Elaine - In: Journal of retailing and consumer services 81 (2024), pp. 1-12
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015116758
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Store atmospherics and apparel behavioural intentions : the moderating effect of urban bottom-of-the-pyramid consumers' age
Van Niekerk, Bianca M.; Roberts-Lombard, Mornay; … - In: South African journal of economic and management sciences 27 (2024) 1, pp. 1-12
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015046033
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Mapping consumers' semi-conscious decisions with the use of ZMET in a retail market setup
Chatterjee, Shuvam; Bryła, Paweł - In: Decision : official journal of Indian Institute of … 50 (2023) 2, pp. 221-232
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014381612
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Heuristics for the shelf space allocation problem
Czerniachowska, Kateryna; Michalak, Krzysztof; Hernes, … - In: Opsearch : journal of the Operational Research Society … 60 (2023) 2, pp. 835-869
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014383649
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Sustainability ambassadorship : the role of the store manager in development of in-store sustainability communication
Alm, Karin; Hultman, Jens - In: The international review of retail, distribution and … 33 (2023) 5, pp. 558-573
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014558961
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I'll try that, too : a field experiment in retailing on the effect of variety during display promotions
Sachse, Mareike; Oetzel, Sebastian; Klapper, Daniel - 2023
The effect of variety on consumer choice has been studied extensively, with some stream of literature showing the positive effects on choice and others arguing that too many alternatives may result in negative consequences (i.e., choice deferral or no purchase at all), often referred to as...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014481041
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Sensory Marketing in Retail : An Introduction to the Multisensory Nature of Retail Stores
Lindblom, Arto - 2023
1. Why do we choose how we choose? -- 2. Consumer psychology and psychological factors affecting our choices -- 3. The goal and scope of this book -- 4. Identifying cues and their effects in a retail store -- 5. The multisensory nature of a retail store and joint effects of cues -- 6. Factors...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014442231
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Retail therapy? : the role of positive body image in women's clothing experiences and preferences for in-store shopping environments
Seekis, Veya; Yager, Zali; Paas, Karlien - In: Journal of fashion marketing and management 29 (2025) 2, pp. 214-230
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015323700
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Designing retail experience in the 21st century
Huppatz, D. J. - 2025
"This book provides a critical survey of design and retail experience in the 21st century. D. J. Huppatz analyses how corporations design experiences, how we interact with them, and how they align with broader social, cultural and economic changes. Case studies reveal how large retail chains...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015070145
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Intangible cues in hospitality : emotional and behavioral effects of ambient scents in high-end restaurants
Chen, Yen-Cheng - 2025
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015359786
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Multi-technological solutions for in-store smart retailing
Qiu, Xinxin; Roy, Sanjit; Gaganpreet Singh; Gruner, … - In: Journal of consumer behaviour 24 (2025) 2, pp. 919-935
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015334507
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Impact of In-Store Atmosphere and Personal Factors on Consumer Impulse Buying Behavior in Supermarket
D.W.A., Gooneratne; R.K.H.S., Wimalasiri - 2022
The supermarket industry is one of the most dynamic and fastest-growing industries in Sri Lanka. Given the current intense competition in the industry driven by homogenous merchandise, retailers often focus on in-store atmosphere and personal factors in order to differentiate their offerings...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014083183
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Shopping with Companions : Implications on In-Store Checkout Experiences
P, Vinish; Pinto, Slima; Pinto, Prakash - 2022
Shopping in retail stores is essentially a social experience. Prior research has focused extensively on the retail shopping experience, impulse buying tendency and shopper satisfaction. There exists a dearth of literature on companion shoppers and their influence on customers' overall shopping...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014084893
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Effects of virtual stores' opaque exterior on store perceptions and purchase intentions
Han, Haejoo; Park, Sujin; Hyun, Kyung Hoon - In: International journal of retail and distribution management 50 (2022) 13, pp. 77-94
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10013552643
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Service quality and store design in retail competitiveness
Faria, Sílvia; Carvalho, João M. S.; Vale, Vera Teixeira - In: International journal of retail and distribution management 50 (2022) 13, pp. 184-199
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10013552654
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Price-Matching Guarantees, Retail Competition, and Product-Line Assortment
Coughlan, Anne T.; Shaffer, Greg Eric - 2022
Price-matching guarantees (PMGs) are offers to match or beat a competitor's price on a specific item. Such guarantees are extremely common in U.S. retail practice, and appear on their face to be very beneficial to consumers because they make an implicit promise to the consumer that she "won't...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10013291661
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The role of sensory marketing and brand experience in building emotional attachment and brand loyalty in luxury retail stores
Shahid, Shadma; Paul, Justin; Gilal, Faheem Gul; … - In: Psychology & marketing 39 (2022) 7, pp. 1398-1412
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10013280107
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The influence of key factors of visual merchandising on impulsive buying
Franjković, Jelena; Botkuljak, Marta; Dujak, Davor - In: LogForum : elektroniczne czasopismo naukowe z dziedziny … 18 (2022) 3, pp. 297-307
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10013450697
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Linear and nonlinear shelf space allocation problems with vertical and horizontal bands
Czerniachowska, Kateryna; Lutosławski, Krzysztof; … - In: Journal of economics & management 44 (2022) 1, pp. 119-141
Aim/purpose - Shelf space is one of the most important tools for attracting customers' attention in a retail store. This paper aims to develop a practical shelf space allocation model with visible vertical and horizontal categories. and formulate it in linear and non-linear forms....
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014324865
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Exploring store atmospherics of FMCG brands flagship stores with an immersive 180-degree dome-shaped display
Van Chien Duong; Sung, Billy; Barber, Matthew; … - In: Journal of global scholars of marketing science : … 32 (2022) 4, pp. 554-578
The current study aims to use immersive technologies to examine how: (1) store design, (2) sensory pleasantness, and (3) store’s perceived luxury influence brand and product evaluation for an FMCG food brand. A total of 668 participants were immersed in a 180-degree, dome-shaped virtual...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10013415458
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Impact of servicescape dimensions on customer satisfaction and behavioural intentions : a case of casual dining restaurants
Arora, Sonali; Gupta, Rahul; Gupta, Sangeeta; Mishra, … - In: International journal of work innovation : IJWI 5 (2024) 4, pp. 333-346
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015210248
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The effect of retail shelf position on private-label brand evaluations
Tofighi, Maryam; Grohmann, Bianca - In: International journal of retail and distribution management 52 (2024) 5, pp. 549-564
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015158010
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Cashier-free checkout system : to improve in-store shopping experience
Agrawal, Shiv Ratan; Mittal, Divya - In: International journal of retail and distribution management 52 (2024) 5, pp. 612-625
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015158204
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In-store augmented reality design : fashion retail's perspectives
Xue, Liangchao; Parker, Christopher J.; Hart, Cathy - In: International journal of retail and distribution management 52 (2024) 7/8, pp. 817-832
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015158221
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Multisensory Design of Retail Environments : Vision, Sound, and Scent
Sarstedt, Marko; Imschloß, Monika; Adler, Susanne - 2024 - Second edition 2024
Online retailers have gained massive popularity in recent years, plunging large parts of brick-and-mortar retail into an existential crisis. In order to survive in times of growing online retail, brick-and-mortar retailers must become aware of their unique potential to address non-digitizable...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015135619
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Linking social servicescape and restoration in dining settings : the moderating role of substantive servicescape
Lin, Zhiwei; Deng, Baolin; Tao, Changjiang; Wong, IpKin … - In: Journal of hospitality and tourism insights 7 (2024) 5, pp. 3128-3147
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015163462
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Visual aesthetic quotient : establishing the effects of computational aesthetic measures for servicescape design
Kumar, Deepak S.; Sahadev, Sunil; Purani, Keyoor - In: Journal of service research 27 (2024) 2, pp. 250-267
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014580431
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Store-wide space planning balancing impulse and convenience
Ben Abdelaziz, Fouad; Maddah, Bacel; Flamand, Tülay; … - In: European journal of operational research : EJOR 312 (2024) 1, pp. 211-226
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014456253
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Understanding shoppers' attention to price information at the point of consideration using in-store ambulatory eye-tracking
Chen, Ming; Burke, Raymond R.; Hui, Sam K.; Leykin, Alex - In: Journal of retailing 100 (2024) 3, pp. 439-455
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015065352
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Consuming atmospheres : designing, experiencing, and researching atmospheres in consumption spaces
Steadman, Chloe (ed.); Coffin, Jack (ed.) - 2024
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014493497
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Customer experience in fashion retailing : merging theory and practice
Alexander, Bethan (ed.) - 2024
Part 1: Theoretical perspectives on retail customer experience.Chapter 1: Customer experience evolution in a fashion retail context: From mono- to omnichannel.Chapter 2: (Re)envisioned future retail customer experience.Part 2: Practitioner perspectives on retail customer experience.Chapter 3:...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015068778
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Apparel behavioural intentions of urban bottom-of-the-pyramid consumers : exploring the role of store atmospherics
Van Niekerk, Bianca M.; Roberts-Lombard, Mornay; … - In: European business review 36 (2024) 3, pp. 311-334
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015127407
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Designing for valuable in-store experiences : what to consider in practice
Elisa, Servais; Katelijn, Quartier; Jan, Vanrie - In: Corporate reputation review 27 (2024) 2, pp. 140-155
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015186187
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S-O-R based experiential framework for measuring in-store customer satisfaction in non-fuel retailing
Shamim, Amjad; Muhammad Farrukh Abid; Ahmad, Farooq - In: Journal of retailing and consumer services 77 (2024), pp. 1-20
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014462298
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Strategic visual merchandising of new and open-box products : evidence from experiment and retail data
Ertekin, Necati; Ding, Yuanyuan; Donohue, Karen - In: Management science : journal of the Institute for … 70 (2024) 4, pp. 2047-2065
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014519885
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Malls designed for inclusion? : emotional experience of irritating aspects of the mallscape that distance consumers with disabilities
Vilnai-Yavetz, Iris; Gilboa, Shaked; Mitchell, Vincent-Wayne - In: The journal of services marketing 38 (2024) 3, pp. 344-368
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014516048
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Antecedents and consequences of physical environment design in international retail stores
Khaneja, Suyash; Hussain, Shahzeb - In: Journal of Asia Business Studies 18 (2024) 3, pp. 637-665
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014555482
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The impact of in-store sales personnel's altruistic behaviors on store image : a cross-category study in Japan
Nakamori, Takafumi; Newell, Stephen J.; Han, Bernard T.; … - In: The international review of retail, distribution and … 34 (2024) 1, pp. 33-51
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014558990
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How in-store sensor technologies can help retailers to understand their customers : overview on two decades of research
Knof, Merlind; Stock-Homburg, Ruth; Schurer, Jordin - In: The international review of retail, distribution and … 34 (2024) 3, pp. 381-398
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014559045
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Servicescapes and social servicescapes : impact on perceived usefulness, choice satisfaction and behavior at fast-food restaurants
Asghar, Awes; Asif, Ruba; Akhtar, Nadeem - In: Journal of hospitality and tourism insights 7 (2024) 4, pp. 2121-2143
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015053206
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How important is the in-store environment for new brands?
Fuller, Rachel; Hogan, Samantha; Pervan, Simon - In: International journal of market research 66 (2024) 1, pp. 91-114
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014584445
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The love for in-store shopping : decoding store brand personality and image as predictors
Ismail, Ahmed Rageh; Khedr, Nermeen Z. - In: New trends in marketing and consumer science, (pp. 387-403). 2024
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015110768
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The retail environment design (RED) scale : conceptualization and measurement
Steen, Julie; Rutherford, Brian N.; Babin, Barry J.; … - In: European journal of marketing 58 (2024) 4, pp. 900-927
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015047347
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Consumer patronage intention : role of multi-sensory and atmospheric experiences in retail
Pal, Divyanshi; Srivastava, Kavita - In: International journal of retail and distribution management 52 (2024) 2, pp. 240-258
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014484395
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